Archived from groups: comp.periphs.printers (
More info?)
"Lorraine" <notme@nowhere.net> wrote in message
news:57PSe.185686$5N3.106520@bgtnsc05-news.ops.worldnet.att.net...
>
> <Tony> wrote in message news
art1of1.1.xa1TlKLIydQ0Hw@ue.ph...
> > "Lorraine" <notme@nowhere.net> wrote:
> > >Yep it's an old one but until today it worked fine. Now I get this error
> > >message:
> > >
> > >INCORRECT INSTALLATION
> > >Try removing the black print cartridge and restarting it.
> > >
> > >Sometimes it will print sometimes not. Changed the cartridge and cleaned
> > >the connections, no luck. Help, TIA Lorraine.
> >
> > Lorraine
> > If this happens with more than one black cartridge and the contacts are
clean
> > you may have to face up to replacing the printer, cost of repair is probably
> > prohibitive.
> > Did you clean the contacts in the printer and at the back of the cartridge
> with
> > Isopropyl alcohol? You have to be quite persistent with the contacts in the
> > carriage using a cotton bud or similar (power off of course), I would also
do
> > the same for the colour cartridge (no harm and there is a very remote chance
> > that is the problem, having seen some printers get confused when 2
cartridges
> > appear to fail at the same time).
> > Tony
>
> Thank you for the reply Tony. I only cleaned the black cartridge and its
> corresponding contacts in the printer using 90% Isopropyl Alcohol. I also
> installed a new black cartridge. I did not clean the color cartridge but this
> time I will clean both i.e. color and black. I will also try another color
> cartridge. Lorraine
>
Giving both cartridge's and printer connections a very thorough cleaning appears
(?) to correct the problem. I printed a couple pages without the error message.
Thank you.
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