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Windows 7 windows shell common dll has stopped working

Last response: in Windows 7
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May 28, 2011 4:11:41 PM

when i access the control panel and go to the internetoptions menu, a window saying windows shell common has dll stopped working. this started when i installed bearshare media player.
an option to check for a solution on the internet appears but when i click on it, a window with error 0*0000005 appears after an attempt by the sytem to rectify the fault.
during the installation of bearshare , i also realised some warning from kaspersky 2010 internet security whicht i ignored. what do i do, please?
May 28, 2011 4:51:01 PM

Quote:
warning from kaspersky 2010 internet security whicht i ignored


Why did you ignore it?
a c 371 $ Windows 7
May 28, 2011 5:08:34 PM

If kaspersky claims it is not a good idea it is usually right!
!