when i access the control panel and go to the internetoptions menu, a window saying windows shell common has dll stopped working. this started when i installed bearshare media player.
an option to check for a solution on the internet appears but when i click on it, a window with error 0*0000005 appears after an attempt by the sytem to rectify the fault.
during the installation of bearshare , i also realised some warning from kaspersky 2010 internet security whicht i ignored. what do i do, please?