HP Ipaq H5555 Problem

Archived from groups: microsoft.public.pocketpc (More info?)

Maybe you should call for a HP boycott.

Larry Gadbois wrote:

> My Pocket PC 2003 had been working perfectly since I purchased it last
> Spring. I have been using it to connect to the Internet at the Library using
> the WLAN. At home I use Bluetooth off my desktop HP MCE to connect to the
> Internet.
>
> I was disappointed to hear that HP will not offer an upgrade to 2003 Second
> Edition. It seems to me that most of the owners of upgradeable HP Pocket PCs
> would be willing to pay for Windows Mobile 2003 SE if it was offered. But
> instead, HP has decided to alienate a big bunch of their customers. They are
> not offering an update on the new H6315 Phone PPC either. I guess I should
> have purchased a Toshiba!
>
> After searching the HP site, I decided to install the Firmware, Rom, and
> Driver updates that can be downloaded for the H5555. Before doing the
> updates I backed up the H5555. Then I installed the new system's
> programs.Afterward I restored my files from the prior backup file.
> Everything seemed to be working all right, except I could not logon at any
> site requiring secure ID and Password. I would get a, "The page you are
> looking for cannot be found." error. I was unable to find a solution for the
> problem on the Internet. (There are many H5555 owners that are having the
> same problem, and there is a lot of bad suggestions in the forums that don't
> fix the operation.) I contacted HP Support and they were no help at all.
> Finally I did a hard reset and reinstalled all my additional software. Now I
> could do a secure logon, and I thought everything was back to working.
>
> On a trip to the Library this week I discovered that my WLAN 802.11b was not
> working correctly. The automatic connection that always worked flawlessly
> before the upgrade would not connect. I have pocketWiNc installed and used
> it to evaluate the problem. Everything looked good from the Server side, but
> the connection icon would stay red and not give me Internet access. I
> discovered that the H5555 would connect when using the Ad-hoc feature. I was
> unable to correct the WLAN connection problem. In desperation I Restored the
> software that had been backed up before the download. I was delighted that
> my WLAN worked like new, but alas.... ;-( My secure logon doesn't
> work!
>
>

Archived from groups: microsoft.public.pocketpc (More info?)

Yes. You didn't read my post carefully. I did a hard reset and reinstalled
my other software. When doing so I lost the proper operation of the WLAN.
The problem doesn't seem to be in the firmware and Rom update. WLAN comes
back when I Restore the old installation, but I lose SSL logon.


"Eric Hicks [MVP, Windows Mobile devices]" <i'm@home.with.u> wrote in
message news:eA$jJk7$EHA.1296@TK2MSFTNGP10.phx.gbl...
> "Larry Gadbois" <lgadbois@earthlink.net> wrote in message
> news:J6%Hd.2658$rp1.1066@newsread3.news.atl.earthlink.net...
>>Before doing the updates I backed up the H5555. Then I installed the new
>>system's programs.Afterward I restored my files from the prior backup
>>file.
>
> This is most likely the problem right here. After a ROM update it is
> recommended to do a fresh install of all your apps and data. When you do
> a resotre you are overwritting something the rom update has fixed. I
> would erease everything and reinstall from scratch.
>
> --
> --
> Eric Hicks [That_Kid] (MS-MVP Mobile Devices)
>
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
>
>

Archived from groups: microsoft.public.pocketpc (More info?)

There may be a wlan update that you need to install. I know on my 5550
after installing everything I still had to install some patch for the wlan.
I would make sure you have wlan fixes installed as well.

--
--
Eric Hicks [That_Kid] (MS-MVP Mobile Devices)

The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

"Larry Gadbois" <lgadbois@earthlink.net> wrote in message
news:nCbId.3154$rp1.880@newsread3.news.atl.earthlink.net...
> Yes. You didn't read my post carefully. I did a hard reset and reinstalled
> my other software. When doing so I lost the proper operation of the WLAN.
> The problem doesn't seem to be in the firmware and Rom update. WLAN comes
> back when I Restore the old installation, but I lose SSL logon.
>
>
> "Eric Hicks [MVP, Windows Mobile devices]" <i'm@home.with.u> wrote in
> message news:eA$jJk7$EHA.1296@TK2MSFTNGP10.phx.gbl...
>> "Larry Gadbois" <lgadbois@earthlink.net> wrote in message
>> news:J6%Hd.2658$rp1.1066@newsread3.news.atl.earthlink.net...
>>>Before doing the updates I backed up the H5555. Then I installed the new
>>>system's programs.Afterward I restored my files from the prior backup
>>>file.
>>
>> This is most likely the problem right here. After a ROM update it is
>> recommended to do a fresh install of all your apps and data. When you do
>> a resotre you are overwritting something the rom update has fixed. I
>> would erease everything and reinstall from scratch.
>>
>> --
>> --
>> Eric Hicks [That_Kid] (MS-MVP Mobile Devices)
>>
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>>
>>
>
>

Archived from groups: microsoft.public.pocketpc (More info?)

I got my H5555 working. Here is the solution:

http://davesipaq.com/forum/showthread.php?t=4999

Thanks Al for your post also.


"Sooner Al" <SoonerAl@somewhere.net.invalid> wrote in message
newsZH7M1AAFHA.3592@TK2MSFTNGP09.phx.gbl...
> FWIW...On my iPAQ 5555 I have these updates installed in this order...
>
> http://h18007.www1.hp.com/support/ [...] 20669.html
> http://h18007.www1.hp.com/support/ [...] 20968.html
> http://h18007.www1.hp.com/support/ [...] 21711.html
>
> --
> Al Jarvi (MS-MVP Windows Networking)
>
> Please post *ALL* questions and replies to the news group for the mutual
> benefit of all of us...
> The MS-MVP Program - http://mvp.support.microsoft.com
> This posting is provided "AS IS" with no warranties, and confers no
> rights...
>
> "Eric Hicks [MVP, Windows Mobile devices]" <i'm@home.with.u> wrote in
> message newsNj6ryAAFHA.612@TK2MSFTNGP09.phx.gbl...
>> There may be a wlan update that you need to install. I know on my 5550
>> after installing everything I still had to install some patch for the
>> wlan. I would make sure you have wlan fixes installed as well.
>>
>> --
>> --
>> Eric Hicks [That_Kid] (MS-MVP Mobile Devices)
>>
>> The MS-MVP Program - http://mvp.support.microsoft.com
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights...
>>
>> "Larry Gadbois" <lgadbois@earthlink.net> wrote in message
>> news:nCbId.3154$rp1.880@newsread3.news.atl.earthlink.net...
>>> Yes. You didn't read my post carefully. I did a hard reset and
>>> reinstalled my other software. When doing so I lost the proper operation
>>> of the WLAN. The problem doesn't seem to be in the firmware and Rom
>>> update. WLAN comes back when I Restore the old installation, but I lose
>>> SSL logon.
>>>
>>>
>>> "Eric Hicks [MVP, Windows Mobile devices]" <i'm@home.with.u> wrote in
>>> message news:eA$jJk7$EHA.1296@TK2MSFTNGP10.phx.gbl...
>>>> "Larry Gadbois" <lgadbois@earthlink.net> wrote in message
>>>> news:J6%Hd.2658$rp1.1066@newsread3.news.atl.earthlink.net...
>>>>>Before doing the updates I backed up the H5555. Then I installed the
>>>>>new system's programs.Afterward I restored my files from the prior
>>>>>backup file.
>>>>
>>>> This is most likely the problem right here. After a ROM update it is
>>>> recommended to do a fresh install of all your apps and data. When you
>>>> do a resotre you are overwritting something the rom update has fixed.
>>>> I would erease everything and reinstall from scratch.
>>>>
>>>> --
>>>> --
>>>> Eric Hicks [That_Kid] (MS-MVP Mobile Devices)
>>>>
>>>> The MS-MVP Program - http://mvp.support.microsoft.com
>>>> This posting is provided "AS IS" with no warranties, and confers no
>>>> rights...
>>>>
>>>>
>>>
>>>
>>
>>
>