G
Guest
Guest
Archived from groups: alt.comp.periphs.scanner,comp.periphs.scanners (More info?)
Hello.
I hope someone can help me.
I have just purchased a new PC running Win XP Home, and am struggling to get
my scanner (as on the Subject line) to work.
I found a driver package on the web that should to the installation
(pismusbeng.exe), but I am getting a slight difference and was wondering if
any of you had seen it on your quest to get the same unit working at all.
Rather than my scanner appearing in Device Manager as under OTHER DEVICES,
mine appears under UNIVERSAL SERIAL BUS CONTROLLERS as an "Unknown Device".
If I remove it, it re-detects as "Unknown Device". If I go on to this,
there are no drivers installed, however I can try to update it. I point to
the installation folder as per your document, and get an error telling me
that it cannot add any drivers as these are no better match than the
software I currently have installed (which is none...).
I have even gone through the Registry and removed any references to PMX???
just in case, restarted to let the system re-detect the scanner and I am
still in the same position.
If you have seen this before, and can remember if there was an easy
solution, I would appreciate any pointers you could give.
Thank you very much in anticipation.
Regards
Tim Watts
Hello.
I hope someone can help me.
I have just purchased a new PC running Win XP Home, and am struggling to get
my scanner (as on the Subject line) to work.
I found a driver package on the web that should to the installation
(pismusbeng.exe), but I am getting a slight difference and was wondering if
any of you had seen it on your quest to get the same unit working at all.
Rather than my scanner appearing in Device Manager as under OTHER DEVICES,
mine appears under UNIVERSAL SERIAL BUS CONTROLLERS as an "Unknown Device".
If I remove it, it re-detects as "Unknown Device". If I go on to this,
there are no drivers installed, however I can try to update it. I point to
the installation folder as per your document, and get an error telling me
that it cannot add any drivers as these are no better match than the
software I currently have installed (which is none...).
I have even gone through the Registry and removed any references to PMX???
just in case, restarted to let the system re-detect the scanner and I am
still in the same position.
If you have seen this before, and can remember if there was an easy
solution, I would appreciate any pointers you could give.
Thank you very much in anticipation.
Regards
Tim Watts