Says router is connected but cannot get on internet

rltjdt2

Distinguished
Jun 1, 2011
1
0
18,510
Hello,
My hp laptop says I am connected to the router for internet use, but cannot get on the internet.
 

edmond419

Distinguished
Apr 2, 2010
435
0
18,810
open a command prompt window, then type in:
ipconfig /release

then type in
ipconfig /renew

Wait for a few seconds. once the "C:\Users ... .. " appears at the last line then try the net again