Paperport's Formtyper does not save to Paperport Desktop

Archived from groups: alt.comp.periphs.scanner,microsoft.public.windowsxp.general (More info?)

"jberger" <jberger@sprynet.com> wrote in message
news:2gl56vF4752gU1@uni-berlin.de...
> One of the people at my office, using XP, has a problem with her Paperport
> Formtyper feature. It does not save the filled in form back to the
Paperport
> Desktop. She asked if I can do something about it, but I cannot find any
> "fix" to this on the web or on usenet. Any assistance would be much
> appreciated.
> Thanks.
> --Jerry Berger
>

You could try asking whoever makes this product, or the technical suport at
your office?
Its not a Windows XP feature.


--
Tumbleweed

Remove my socks for email address

Archived from groups: alt.comp.periphs.scanner,microsoft.public.windowsxp.general (More info?)

"Elector" <elector@my-deja.com> wrote in message
news:jnnpc.37093$hY.32058@twister.nyroc.rr.com...
>
> "jberger" <jberger@sprynet.com> wrote in message
> news:2gl56vF4752gU1@uni-berlin.de...
> > One of the people at my office, using XP, has a problem with her
> Paperport
> > Formtyper feature. It does not save the filled in form back to the
> Paperport
> > Desktop. She asked if I can do something about it, but I cannot find
> any
> > "fix" to this on the web or on usenet. Any assistance would be much
> > appreciated.
> > Thanks.
> > --Jerry Berger
>
> http://www.scansoft.com makes the Paperport product in question. It
> would be that the version she is using is not compatible with Windows
> XP. I believe versions 8-10 function well with XP.
>
> The new version is supposed to be able to do Adobe documents but I did
> not try it out yet.
>
> Also to use form typer the document must have been scanned at 200-300
> DPI or it will not function.
>
> I hope I helped?
>
> Elector

Unfortunately, this does not help because I already tried everything I
could. The Scansoft website does not have anything useful and I'm not at
that point to pay for tech support. But, thanks, just the same.

Archived from groups: alt.comp.periphs.scanner,microsoft.public.windowsxp.general (More info?)

"Elector" <elector@my-deja.com> wrote in message
news:VD9qc.208403$M3.5277@twister.nyroc.rr.com...
>
> "jberger" <jberger@sprynet.com> wrote in message
> news:2gs4ioF688mqU1@uni-berlin.de...
> > "Elector" <elector@my-deja.com> wrote in message
> > news:jnnpc.37093$hY.32058@twister.nyroc.rr.com...
> > >
> > > "jberger" <jberger@sprynet.com> wrote in message
> > > news:2gl56vF4752gU1@uni-berlin.de...
> > > > One of the people at my office, using XP, has a problem with her
> > > Paperport
> > > > Formtyper feature. It does not save the filled in form back to
> the
> > > Paperport
> > > > Desktop. She asked if I can do something about it, but I cannot
> find
> > > any
> > > > "fix" to this on the web or on usenet. Any assistance would be
> much
> > > > appreciated.
> > > > Thanks.
> > > > --Jerry Berger
> > >
> > > http://www.scansoft.com makes the Paperport product in question.
> It
> > > would be that the version she is using is not compatible with
> Windows
> > > XP. I believe versions 8-10 function well with XP.
> > >
> > > The new version is supposed to be able to do Adobe documents but I
> did
> > > not try it out yet.
> > >
> > > Also to use form typer the document must have been scanned at
> 200-300
> > > DPI or it will not function.
> > >
> > > I hope I helped?
> > >
> > > Elector
> >
> > Unfortunately, this does not help because I already tried everything
> I
> > could. The Scansoft website does not have anything useful and I'm
> not at
> > that point to pay for tech support. But, thanks, just the same.
> >
> >
>
> Jerry, First off what is the version of your co-workers paperport
> program? As I said before not all versions work with XP, also you may
> have tried to get the scan to go at a lower resolution but that will
> not scan properly.
>
> There is a few patches at the Scansoft site after you use the radio or
> drop down boxes to say what version your using and what OS your using.
> After they are loaded the updates should be OK.
>
> Also you may have to remove the program (un-install it and then
> re-install it which seems to help) then try the form typer feature
> again.
>
> Elector

Thanks. I'll pass the info to my co-worker and check it out myself when I
find the opportunity.
--Jerry