/ Sign-up
Your question

Unable to print if computer is left on.

  • Drivers
  • Computers
  • Hewlett Packard
  • Printers
  • Windows 7
Last response: in Windows 7
June 2, 2011 9:38:47 PM

Both printers connected to my HP desktop (win 7x64) via USB ports become inaccessible (cannot print) if the computer is left on for a day or more. When I look under Devices and Printers, it shows both printers with the troubleshooting icon (Status: needs troubleshooting). When I initiate troubleshooting, it comes back with - "troubleshooting could not identify problem." I have to reboot computer to get printers working again. I need help to solve this problem.

More about : unable print computer left

June 2, 2011 10:45:35 PM

Check the power profile.

Check the USB and printer configuration.

Try deleting and reinstalling the drivers.
a b \ Driver
a b α HP
a b $ Windows 7
June 3, 2011 3:08:12 PM

^+1. Make sure the ports aren't going to sleep. What happens if you unplug one of the printers, then plug it back in? Do you get USB disconnect / connect tones?