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Help needed in resolving BSOD

Last response: in Windows 7
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June 3, 2011 8:48:33 PM

Hello,
I've bought a new Dell XPS 8300 Desktop PC just 5 days ago.

I'd accidently once made some other partition(other than windows') active through disk management tool of windows due to which on reboot it showed BOOTMGR missing. I talked to Dell technical support, and they guided me to a fresh re-installation of windows. I installed all the drivers on their Resource CD. And, now I've a fresh installation of my PC

But, now, I'm receiving BSODs at some points of time. It has occured 3 times till now,
1. when I was running uTorrent
2. when I was dealing with a zip file.
3. when I was attempting to copy files from my Seagate GoFlex 500 GB external portable disk(which has developed some really bad sectors with great fragmentation).

Here's was I get in the error report after reboot:
Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF8800176AB2D
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060311-20046-01.dmp
C:\Users\Swarnkar\AppData\Local\Temp\WER-42245-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0...

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


However, some other things were also going on at the same time while these happened , but the above ones were in the foreground.

Also, I've got McAfee Security, which at times without any reason gets its realtime scanning switched off, without any reason. I found it important as, maybe it is a cause?

I've tried to use Memtest86 and it tells no error as was suggested in this thread.

I've not tried the nvidia update, as its a fresh install, and I haven't played any game yet.

I have the following PC configuration: (as Speccy tells)
Operating System
MS Windows 7 Home Premium 64-bit SP1

CPU
Intel Core i5 @ 2.80GHz 37 °C
Sandy Bridge 32nm Technology

RAM
6.0GB DDR3 @ 665MHz (9-9-9-24)

Motherboard
Dell Inc. 0Y2MRG (CPU 1) 33 °C

Graphics
DELL IN1920 (1366x768@60Hz)
NVIDIA GeForce GT 420

Hard Drives
977GB Seagate ST31000528AS (SATA) 34 °C

Optical Drives
TSSTcorp DVD+-RW TS-H653H
ZTE USB SCSI CD-ROM USB Device

Audio
Realtek High Definition Audio



Any help will be much appreciated.

Thank you.

More about : needed resolving bsod

a b $ Windows 7
June 3, 2011 9:00:35 PM

Try disabling McAfee and see if you still have a problem. Did you run a defragmentation program and then go to Command prompt and run CHKDSK on your external drive and your C drive?
June 3, 2011 9:06:14 PM

No, I didn't. But Seatools told me that external HDD had bad sectors. I'll run these things and post here again.

Here's the details of the event as given in the windows event manager:


Quote:
- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}

EventID 41

Version 2

Level 1

Task 63

Opcode 0

Keywords 0x8000000000000002

- TimeCreated

[ SystemTime] 2011-06-03T19:51:36.991209600Z

EventRecordID 6917

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer Demo-PC

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 209
BugcheckParameter1 0x28
BugcheckParameter2 0x2
BugcheckParameter3 0x0
BugcheckParameter4 0xfffff88001742b2d
SleepInProgress false
PowerButtonTimestamp 0
Related resources
June 4, 2011 10:46:04 AM

chkdsk gives no error on my internal HDD. and i've done the defragmentation also.
June 4, 2011 3:56:34 PM

I strongly believe it is a driver conflict with McAfee. Its the worst antivirus by far, I had it 3 years ago both on my laptop and desktop and i was getting BSOD in Vista because of McAfee and LAN drivers conflict, according to the error code I had on the BSOD info. Once I removed it completely my PC was 100% faster and i stopped having BSOD.
June 4, 2011 6:16:00 PM

I'll try it after removing McAfee. Thank you so much..
!