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hp scanjet 4400c install problems

Tags:
  • Scanners
  • Hewlett Packard
  • Peripherals
Last response: in Computer Peripherals
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Anonymous
a b α HP
November 10, 2004 2:55:02 AM

Archived from groups: alt.comp.periphs.scanner (More info?)

I have an HP scanjet 4400c that worked fine on my old PC, which got
fried by a lightening storm. I'm trying to get it going on my new PC,
a Dell Dimension with Windows XP. I have lost the Install CD-Rom that
came with the scanner; I can't even find the manual.

I'm connecting it through a USB port. I've downloaded the
self-extracting driver sj659en.exe from HP' s site. I run it, but
it bombs out with the following message:

Error 1940.Module c:\Program Files\Common
Files\Hewlett-Packard\Scanjet\hpgwiamd.dll failed to register.
HPRESULT-2147221164. Contact your support personnel.

Can anybody tell me what this means, and what I have to do to get past
it and get my scanner installed?

More about : scanjet 4400c install problems

Anonymous
a b α HP
November 10, 2004 6:39:36 PM

Archived from groups: alt.comp.periphs.scanner (More info?)

"David O Bringen" <dbringen@mn.rr.com> wrote in message
news:c2b3p055hinbvcbk04gsqtgm3jknuiene5@4ax.com...
>I have an HP scanjet 4400c that worked fine on my old PC, which got
> fried by a lightening storm. I'm trying to get it going on my new PC,
> a Dell Dimension with Windows XP. I have lost the Install CD-Rom that
> came with the scanner; I can't even find the manual.
>
> I'm connecting it through a USB port. I've downloaded the
> self-extracting driver sj659en.exe from HP' s site. I run it, but
> it bombs out with the following message:
>
> Error 1940.Module c:\Program Files\Common
> Files\Hewlett-Packard\Scanjet\hpgwiamd.dll failed to register.
> HPRESULT-2147221164. Contact your support personnel.
>
> Can anybody tell me what this means, and what I have to do to get past
> it and get my scanner installed?
>
>
Which file did you download?
The 63.35 Megabyte file is the right one.
Did you download the other file,
ScanJet 4400C/4470C series PrecisionScan Pro multi-purpose update
software/driver

The first thing I would do is Download the driver again. You may have gotten
a corrupted file.

Maybe you should order the CD instead.

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