Purchased new Acer Veriton VM498G-Ui3550W computer. When trying to create back-up DVD's, system claims that the DVD's aren't formatted and asks to format them. When formatting is ok'ed, the computer works for a while and then states that formatting failed. I have the same results when trying DVD-R, DVD+R, and DVD+R/W discs.
Acer has given me two sets of instructions on how to creaate recovery disks, but both instruct me to launch programs that don't show up on my "Start - All Programs" menu.
Acer has offered to send me recovery disks, but I am concerned why the machine will not make them.
I did place recovery files (successfully ?) into the data partition of the hard drive, but this will be of no use with a hard drive failure.