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x850xt problems

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  • Radeon
  • Graphics
  • Product
Last response: in Graphics & Displays
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October 25, 2006 2:10:01 PM

Hey guys I just bought a x850xt and im having some problems with it in game. When I play css or cod2 after about 5 minutes the whole system crashes. I dont really think its overheating because its running a about 70c while at load. I tried underclocking it but that didnt work either. Then I tried reinstalling xp changing drivers and nothing. Should I just send it back and get a better card or try to get some better cooling for it?


The Card

my specs: p4 @ 3.5, 1gb corsair @ 800mhz, ultra 550w

More about : x850xt problems

October 25, 2006 2:57:16 PM

I have the same card.
I had issues like yours it turned out to be two things.
One was cooling and the other was my power supply.
I went from a 400 watt cheap power supply to an ocz-600 watt supply and my problems went away.

On the cooling I just made sure my case was getting thee proper airflow.


Later
Frank
October 25, 2006 2:58:10 PM

I have the pe ver. of the same card and had a similar problem. From the factory sapphire sets the fans to run at 5% at all times. Downlod ATI Tray tools and set the fans to run at 100% from 60*C and up. This should help, plus, its a good tool to monitor temps and such. Also, is you CPU OC'd at all? Your RAM could be causing the crash as well as many other things...

Try to up the fan speed first and then report back. PM if you have questions about ATI Tray tools, I can also give you some mem timings for it that will make it fly (equivelant to a 40mhz overclock according to my test benches)
Related resources
October 25, 2006 2:59:32 PM

His PSU should be fine. I actually have an ultra 400 watt running my system now, it runs flawlessly for such a cheap psu. Still a good idea to check you PSU from within the BIOS to see if its giving the proper volts. What series is the PSU? and is the P4 a prescott?

(Sorry for being so inquisitive)
October 25, 2006 4:59:45 PM

I have ati tray tools. I forgot to say I also tried running the card with 100% and it still crashed. I even tried changing the paste on the core but my artic silver failed me :(  . So I think I may just return it and also get a arctic cooler for it.
October 25, 2006 5:03:18 PM

oh and btw my processor is overclocked. its a 3.0 and its overclocked to a 3.5 . FSB is at 920 instead of 800. But ive been running that for quite some time now. Its a 630 presscott btw.


ps. its the x2 550w psu
October 25, 2006 6:11:43 PM

I have that exact card an at stock settings, it works fine for me. I'm not sure what temps it runs, but I have overclocked it as high as 560 / 610 (520 / 540 stock) and run it through 3dmark05 a few times and it hasn't crashed.

I recently installed an actic cooler and it does run noticably cooler (about 5-10 degrees at load). The main difference is that the stock cooler is ridiculously loud at 100%. The arctic cooler on the other hand, even at 100% is inaudible over my other case fans / cpu fan.

IMO, you probably have a bad card, I would RMA it if it won't get better and I recommend picking up the arctic cooler, even if its just for the noise.
October 25, 2006 6:37:52 PM

LISTEN TO ME!!!!!

I just had the SAME problem with the same series of card.

IT IS YOUR PSU.

TRUST ME. for me, this problem escalated, untill finally my system wouldn't boot.

ULTRA PSU'S ARE PIECES OF SH*T. as you can see from my sig, i have, or had one. Trust me, it aint pretty.

The mobo connection on the PSU is blown, the mobo is shorted, along with my ATi x850xt, and I will soon see what else is, after i am finished RMA'ing them.
Try to buy one of these: THERMALTAKE TR2 500W Power Supply ATX12V V2.0 - Retail http://www.newegg.com/Product/Product.asp?Item=N82E1681...

Its not to fancy, but it'll be stable power. You know that your psu is a piece of sh*t when frys elec. is selling it for 10 bucks after rebate, and in you case, when they are selling it for nothing after rebate.

After this, my moto is: DONT SKIMP ON THE PSU.

If you dont turn off your computer now, and rip that b**** out, you will be hating it.
October 25, 2006 6:42:05 PM

I had an elcheapo 500watt psup and it ended up causing a minor flash-fire (if there is such a term) on the videocards 12v connector.

make sure you have enough amps... perhaps check a review of your psup and see how close it runs to 100% efficiency or whatever... i think my Enermax scored the highest thus far (or whatever, couple reviews said it was uber efficient)
October 25, 2006 9:03:42 PM

yea im in the process of rma'ing it right now and I purchased the arctic cooler. Hopefully the next card will be better. Oh and to whoever said my psu was bad thats just you man not all ultras are bad you must have had a part it the problem. It can def handle this card no problem.
October 26, 2006 1:22:43 AM

im just tellin u. if what happened to me happens to you, it will make your life a living hell.
whatever. its your stuff, just giving a proven suggestion. if u dont want to listen to me thats your problem
October 26, 2006 1:49:54 PM

Most likely is your power supply.
Measure the voltage rails with a digtal voltmeter while running under a load.

If any rails are below voltage specs then its your power supply.
X850 either agp or pci-e draws a lot of current thus the lower voltages on the power rails.

Owning a pc shop here in Fl, we run into this a lot with the x850 cards.

A 400 watt power supply, with that card, will not cut it.

Here is the link to show you how.
http://forums.extremeoverclocking.com/showthread.php?t=...

Frank

My system

Dfi-Lanparty nf4 ultra-d latest bios
cpu is athlon x64-x2 3800 overclocked to 2.80 ghz (stock 2.0 ghz)
1Gig Ocz Platinum rev 2 ddr-400 ram overclocked fsb 280 at 1 to 1 cpu ratio.
Ocz 600 watt continuous powerstream power supply 700 watts peak
X850xt Sapphire 256 meg video ram pci-e
2 sata-2 segate hd's in raid config.
cdr burner
dvd burner
Sound Blaster audigy 2


Temps
cpu temp under a full load is 105 to 110 deg f depends on room temp
video card temp under a full load 110 to 120 deg f depends on room temp
Cpu and video is water cooled
October 26, 2006 3:29:22 PM

Just so you know.. I am using an Ultra V-series 400 watt PSU and have plenty of 12v amps left over...

According to this http://extreme.outervision.com/PSUEngine my entire system with everything running at full blast uses A WHOLE LOT OF POWER!! A WHOLE 222watts lol
October 26, 2006 3:41:31 PM

Oh, and yours at full load still uses less then 285 watts accourding to the calculator. Remember its not only that watts that are important but what rails the watts are allocated to.

For example if you have 20A on the 12v rail that equates to 240 watts on that rail. Its really simple. Now, given that he should check his psu to make sure it isn't a dud it is plenty powerfull enough
October 26, 2006 4:37:06 PM

Assuming this is an AGP board on AGP system. I'd try disabling fast-writes.

Trying cranking up the AGP voltage on using the bios. Something a bit higher than 1.6 volts.

ATI cards are just such a pain to get stable.

Tell me, is the motherboard using a VIA chipset? ATI and VIA just doesn't get a long.
October 26, 2006 4:38:10 PM

Quote:
Oh, and yours at full load still uses less then 285 watts accourding to the calculator. Remember its not only that watts that are important but what rails the watts are allocated to.

For example if you have 20A on the 12v rail that equates to 240 watts on that rail. Its really simple. Now, given that he should check his psu to make sure it isn't a dud it is plenty powerfull enough


This is true, until you factor in the efficiency factor (which in most case won't go over ~70-75%), then you will get ~168-180 watts effective on that rail, instead of your stated 240..
Also, i currently own a X850XT PE and before i put my Antec 550W in there, i was having stability issues when using a generic 450w PSU. So ruling out his PSU from the get go without analysing the situation further is a mistake.

And BTW i used a 70-75% efficiency factor as an example, but be aware that this can be worse with some PSU brands.
October 26, 2006 5:28:18 PM

the 12 volt rail in the power suppy is the most important rail.
This is the one that needs the most amps.

Another factor in power supplys is the noise single level.
Lower the noise ripple in the power supply the cleaner the dc power will be, and it makes for a stable system.
Cheap power supplys do a real bad job at this.

He needs to start at the power supply.
Starting at the power supply will save you money and headaches in the long term.

Here is a good link to read
http://forums.extremeoverclocking.com/showthread.php?t=...

Frank
October 26, 2006 6:02:04 PM

I would recommend either getting a tool to test the PSU or RMAing the card. At least with RMA it doesn't cost a thing and you get a new card. Then if you are still having problems you can look into the PSU. BTW, I have an x850xt oc'ed to 570/625 and my CPU is oc'ed from 2.2 -> 2.8 and I am running on 'only' a 450W PSU, so the total watts is not an issue. Just get a tool to check the rail like these other guys have been saying.
October 26, 2006 6:31:37 PM

Quote:
Oh, and yours at full load still uses less then 285 watts accourding to the calculator. Remember its not only that watts that are important but what rails the watts are allocated to.

For example if you have 20A on the 12v rail that equates to 240 watts on that rail. Its really simple. Now, given that he should check his psu to make sure it isn't a dud it is plenty powerfull enough


This is true, until you factor in the efficiency factor (which in most case won't go over ~70-75%), then you will get ~168-180 watts effective on that rail, instead of your stated 240..
Also, i currently own a X850XT PE and before i put my Antec 550W in there, i was having stability issues when using a generic 450w PSU. So ruling out his PSU from the get go without analysing the situation further is a mistake.

And BTW i used a 70-75% efficiency factor as an example, but be aware that this can be worse with some PSU brands.

I forgot to consider that, thanks for the correction. I would suggest testing the PSU, but since its a 550w Ultra PSU and mines a 400w Ultra PSU unless it was faulty (highly possible). I don't think the power of the PSU is whats holding him back unless he got a bad one as stated earlier.
October 26, 2006 7:24:44 PM

Im gonna test it in a minute here ill give you guys my full system specs:
550w ultra x2 psu
P4 630 3.0 @ 3.5
asus p5nd2-sli mobo
corsair 800mhz 1gb
2 cd drives
2 120mm fans
1 80mm fan
October 26, 2006 8:35:49 PM

Yea im running 12.20 on my 12v rail and 5.2 on my 5v rail. So now that my good psu is out of the equation what is left? Could the card need more power or something help me out plz guys.
October 26, 2006 8:52:12 PM

oh yea its pcie too. What are good voltages to try in my bios?
October 26, 2006 8:55:09 PM

since u apparently don't want to have anything of what i am saying, get a friends powersupply and throw it in ur rig for a bit, or get someones pci-e card and throw it in there.
THAT is how you'll find ur problem.
October 26, 2006 10:22:46 PM

Have you at least tried to run the system at stock mem and cpu speeds without overclocking to see if the system is stable?

If the system crashes like totally shuts down it is usually the ps or ram and or incorrect ram timmings.
You get a memory dump in windows if the system shuts down ?

Does the system just crash back to the windows desktop ?

Whats the cpu temp under a load ?
Whats the video card temp under a full load?
How long does it take while playing games for it to crash ?
Have you done a fresh install of windows ?

You need to start at stock mem, cpu speeds, and voltages play the game and see if it crashes.



There is so many factors to cause your system to do whats its doing.
Frank
October 27, 2006 2:03:10 AM

guys guys it has nothing to do with my system overclocking. I run super stable and have never froze up till I got this new vid card. My cpu temp is 30 idle and at load 36. If you had read the whole post you would have seen this already is not a problem. Also my psu is not the problem just to clarify. My system is fine and I need advice on fixing the video card. Yes I also did a fresh install of xp like I said before. After playing games for about 2 minutes the whole system freezes and stays with what was last on the screen until I reboot. temps for the vid card are 30 idle and 70 load with fan @ 100%.
October 27, 2006 2:16:49 AM

Maybe an after market coller is in order....70C is not that bad , but not ideal either..I changed mine for an AC model since the one that came with mine made an awful lotta noise at full speed..Maybe you should RMA the thing just to be on the safe side..or try another GFX card of the same "caliber", powerwise that is. And also at stock speed mine runs @ ~35C at idle , and ~52C after an hour at full load...fan running @ around 75-20%...

Anyhow unless you have the means to swap it around in other systems or to be able to test it in a local shop for free, you may have to send it back unless you want to take the chance of being stuck with a defective piece of hardware...
October 27, 2006 2:25:50 AM

Quote:
since u apparently don't want to have anything of what i am saying, get a friends powersupply and throw it in ur rig for a bit, or get someones pci-e card and throw it in there.
THAT is how you'll find ur problem.

i said it before, and ill say it again
October 27, 2006 2:33:09 AM

:trophy: <- Here you go Buddy ..It's all yours... :roll:
October 27, 2006 7:38:38 AM

Yeah, I would RMA it to be on the safe side. Those idle temps are actually pretty low (mine idled at around 38 or so with stock cooling), but it shouldn't get that hot under load.
October 27, 2006 11:49:17 AM

Yea I think im gonna send it out and rma it this monday. For now ill just go back to my 9250 lol. No one can tell me what its voltage threshhold is? I bought the arctic cooler too just to let you know.
October 27, 2006 12:25:11 PM

oh and mcain591 ive stopped listen to you along with everyone else. So please stop insisting its my psu.
October 27, 2006 1:02:56 PM

It would still be wise to try what he said. Go back to all stock clocks and trying a different PSU does not sound like an unreasonable request. It could be that your Overclock was fine until you added the power hungry GPU...? definately worth a shot, and like I said, he isn't being unreasonable.
October 27, 2006 3:22:15 PM

Ok fine what if I throw my 230w del psu in there for only the vid card will that do?
October 27, 2006 3:23:19 PM

I did read the whole post but you do not want to listen to what other people in the forum who have been through this allready.

How do you absolutely know its not from overclocking?
So learn the hard way.

Waist of my time now.

Frank
October 27, 2006 6:56:02 PM

frank if you had read the "whole" post then you would have seen that I tried running it at normal clock speeds but still the problems persisted. Please dont waste my time.


but yea im gonna try using a psu just on the card.
October 27, 2006 10:16:20 PM

waist your time lol.

Have Fun with your arrogance and ignorance.
October 27, 2006 10:44:54 PM

why are you being a b**** about this. You didnt read, its not my fault. Seriously I hate people like you that are hypocrites. I just wanted some advice on what to do and two of you are too stupid to be able to read a simple post. What is the world coming to....

oh and sorry to you guys that are actually helping me.
October 27, 2006 11:52:34 PM

We are stupid ?
LOL thats damn funny.
You came in here asking for help and then not taking the advice of people who allready have dealt with the issue your having.
Shooting your mouth off , like you know it all thats fine, have fun fixing your issue.

-!-
October 28, 2006 12:10:21 AM

Dude, chill.... moving .. towards .. ignore .. button....
October 30, 2006 11:19:16 AM

Now you are being rediculous(sp?) so please... be quiet and let the grown ups talk now.

To OP- How did it go with the other PSU? That 230 should have enough power to hold the rest of your system up while you leave the gpu on the 550. This could give you an insight on if you PSU is powerful/good enough for your system.
October 30, 2006 1:31:37 PM

"Now you are being rediculous(sp?) so please... be quiet and let the grown ups talk now. "

Thats a pretty childish statment.

-!-
October 30, 2006 3:23:42 PM

Its 'ridiculous'.
!