Windows 7 live mail

I just purchased a new laptop with widows 7 installed My PC has windows xp. I downloaded incredimail on both computers but my laptop don't receive all the mail that is sent to my email address any suggestions on correcting my problem
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More about windows live mail
  1. Does your e-mail configured to leave a copy of the e-mail on the server?

    If not, when an e-mail is downloaded, it will be deleted on the server.
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