gman123 :
is digital storm any good?
There are many definitions of that word, I can only tell You that My experience so far has been exemplary.
They are currently re-building a custom Rig for Me from the remnants of one of their earlier platforms, which I got from a relative in exchange for some work.
They have spent alot, and I mean
alot of time dealing with My rather specific needs.
I know of no other customer service rep that has Given Me their Cell #.
Robert Did. He has spent time off of the clock on several occasions, and even offered to Go on His own time to get a specific Part that they do not ordinarily stock.
It has been a learning process, and the curve was rather steep for Me, He's been extremely Patient, imho.
Have we had problems? Yes. We have had several.
Were they addressed? Yes. -I usually find that Positive energy directed at a problem generally leads to a more positive result. it did.
Has it taken Longer than I expected? Yes. But I am very picky, and what I want is more important than
when I want it.
Has it cost what I'd anticipated? No. they gave Me credit on My 2008 Mobo, the Ram and Gpu, and a few other things and shaved about 3 bills off of what I'd worked out.
Will I buy from them again? I will let You and the rest of the world know when I get My box from them.
( I am driving 400 miles each way to pick it up, as I simply do not trust the Underpaid/Overworked Meatheaded Fedex Employees.)
am I a fanboi? Hell No. and Believe Me when I say, They know that if I am unhappy -they will Be too.
Because we live in an age where the pen ( and a video camera) can do ALOT of damage.
/endrant