filthy_beava

Distinguished
Dec 8, 2007
64
0
18,640
Please wait while we find an agent to assist you...
You have been connected to Brian K.
Danny Langreder: hi
Brian K: Thank you for contacting Tigerdirect.com. How may I assist you?
Danny Langreder: i was noticed that if my order had been of lesser weight that the shipping charges would have been less, the weight that your web site said the package was 36.3 lbs and ups says that the package weighs 16.10 lbs
Brian K: what is the order number?
Danny Langreder: W1773584
Brian K: I tried a mock order and the shipping charge going to nevada came to 42.92
Danny Langreder: Mock order?
Brian K: I was trying to see the shipping charge based on the zip code for your shipping?
Danny Langreder: so the weight doesnt matter?
Brian K: where did the 16.10 lbs weight come from?
Danny Langreder: the ups web site
Brian K: did that include the shipping material as well
Danny Langreder: for tracking #....
Brian K: ok
Danny Langreder: 1ZW7X2360307962185
Brian K: the shipping may be based on dimensions of the box because all mid towers and desktop pcs have the same 30lbs shipping weight in our system.
Danny Langreder: can you tell me when the package will be arriving?
Brian K: Please give me a second. I'll be right with you.
Brian K: Scheduled Delivery: 12/17/2007
Danny Langreder: ok thanks you.I will have my father look into this weight detail since he is the one that bought it for early Christmas for myself.
Danny Langreder: thank you for your time.
Brian K: your welcome
Brian K: Have a great day, and thanks for shopping with Tigerdirect.com!


Doesnt UPS/all mail/package handlers charge by Dimmentions/Weight of the product? 20.2 pounds is the difference here and when my package come im going to take it to a UPS store and see how much it would be to send it back to them. im not going to return it. i just want to know.

*Comment*