HP scanjet 4400c

Archived from groups: alt.comp.periphs.scanner (More info?)

Hi, I'm having close to the identical problem with my 4c, except that
mine will start down the scanning track, then stop after going 1-2
inches; then I get the same error messages you get. Then my light will
go out. I've opened mine up to see if there was something obstructing
a smooth ride on the tracks, but find nothing. I've also uninstalled
and reinstalled software. If you hear of a solution, or things to try,
let us know. Is anyone aware of a web site dealing with scanner repair
or troubleshooting?

David

On 7 Jan 2005 03:25:41 -0800, egans@melbpc.org.au (Michael Egan)
wrote:

>Hi
>
>Ive used the above scanner without problem for about 2 years..however
>out of the blue when I started it the other day the "warming up the
>lamp" alert came up as usual but that was it. After a short time the
>precisionpro scanning software was "not responding" in task manager.
>Adding to this the scanner lamp appears to be on all the time, even
>when scanning software not running. I have uninstalled and reinstalled
>all scanner software and the diagnostics tell me all is installed and
>running properly
>
>Im running Windows 98 on a 200MMX PC with 128M of SDRAM
>
>Can anyone help?
>
>Cheers
>
>Michael