Tom's Hardware > Forum > Opinions and Experiences > Computer Shops > BUY.COM scam - BEWARE!!!

BUY.COM scam - BEWARE!!!

Forum Opinions and Experiences : Computer Shops - BUY.COM scam - BEWARE!!!

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BUY.COM is partnering with Reservation Rewards.

This company will AUTOMATICALLY begin to debit your credit card for $12 per month. You will receive emails from the email address you supplied buy.com (I assumed they were spam).

There is a class action lawsuit you can join if you have already been charged.

DO NOT BUY FROM BUY.COM. Go to Newegg instead.

I feel violated that I attempted to provide a company with my business and instead they sent my credit card information to a third party which automatically signed me up and began charging my credit card $12 a month.

Disgusting BUY.com - NEVER AGAIN.

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I have already 4 months ago got my money back!

Reply to bnbader

i just bought a 1000w psu from buy.com via ebay for $235 shipped... its $240 after rebate from newegg.

i buy 90% of my stuff from newegg though.

Reply to itadakimasu
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thatz weird, how can them charge without your knowledge, you can just call your credit card company and dispute and you should get back your money in seconds.

Reply to cman406

MY EXPERIENCE....

Exerpt from Buy.com's privacy policy:
"At Buy.com, your privacy is a top priority. Please read our privacy policy details."
then (after pages and pages....at the very very bottom....
"Except as limited below, we reserve the right to use or disclose your personally identifiable information for business reasons in whatever manner desired"

How can you have privacy as a priority and give it away at the same time??

Third party affiliates have apparently signed me up for “Shoppers Discount” on my Credit card after I made a purchase from your website. This business does not notify the new member of being registered or anything about their business….rather one findsout after reviewing one’s statement.
Because of Buy.coms associations with these third parties and passing along my credit information, I feel it has been jeopardized.

I will not do any further business with this company. I am saddened a company like this would allow this to happen to customers. And I cannot believe I am an isolated incident. You are perpetrating this by your actions and carefully worded privacy clauses …..check out clause #10 of their privacy policy. Sad way to do business.

Reply to mike at the walker building

I'm sure before you got charged you probably checked some option. I'm always buying things from buy.com and I personally trust this established retailer. Hey such scams can happen anywhere, it's probably a rare occurance or mistake if it's true.

HOWEVER, I once got a monitor with one dead pixel, buy.com replaced it, no questions asked. I didn't pay a cent for shipping. Try that at Newegg, they have the worst return policy, they never ever pay for return shipping.

Reply to met_quota

Dear Forum Members:

Webloyalty.com protects its reputation and monitors the blogosphere to ensure information posted on our company is truthful and accurate and to identify opportunities to assist our members. Through this monitoring, we found your comments posted on this forum.

We would like to assist you but do not have your contact information. If you want to cancel your membership or have any questions regarding your membership to Reservation Rewards please contact Webloyalty.com Customer Service at either 1-800-732-7031 or send an email message to consumeraffairs@webloyalty.com. We will be happy to help you.

Regards,
Mary O'Reilly
Webloyalty Consumer Affairs
Reservation Rewards

Reply to Webloyalty

It is my OPINION that Webloyalty knows fully their reputation is poor. Do a quick google search for Reservation Rewards, I cannot begin to explain the extent of complaints. I FEEL standard form letter responses with wording like, protects its reputation and monitors the blogosphere to ensure information posted on our company is truthful and accurate, is meant as a scare tactic.

Reply to Porksmuggler
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Pretty funny. Reservation rewards work like a monthly payment that charges you very discreetly. They have multiple sites where if you buy from they get your credit information where they charge you and after you realize your being charged 12$ or more monthly you decide to call them.

 

Reservation rewards: "We make it ABSOLUTELY CLEAR on when you register to join our membership". (F*** that!!!)

 

Me: "Look I already know you guys as scammers so what I want know is my money back".

 

RR: "Yes...uhm....sorry. I'll remove the charges to your account right now........and all charges have been removed for the past 6 months along with your membership status".

 

Me: "Thank you. Goodbye."

 

Well I think I took that pretty well. I wish everyone would just CUSS their stupid ass services and give them hell!!!

 

I actually regret not doing that!!!

 


Oh yeah I think they do this sorta the way like how banks make money by borrowing your money in your savings account. This is why they do this and why they have no problem at all giving your money back.

 

ON a side note: Try investigating them a little and you'll find that most of these guys ARE affiliated with banks!!!


Message edited by migs008 on 02-28-2009 at 11:59:03 PM
Reply to migs008

I love buy.com i recommend it, it's cheap and super fast shipping. 5 stars for buy.com! Free shipping at times too!

Reply to golsonkp
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I was also a fan of buy.com and purchased so many items from them. But to be frank, I am sad because of their irresponsible activity of giving the Credit card Info and personal details of their customers to a third party fraud company (Shopper's Discount) for grabbing $12 every month from the credit card.
As the amount is not so high, I noticed this scam in the third month and I informed my Bank and waiting for their action. I know that my money is gone, and I am scared of buying items through internet.

Reply to rajkot
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Buy.Com also partners with Shoppers Discount and Rewards who charges your credit card to the tujne of $10/month. Avoid Buy.Com, a random choice might be better than a sure scam.

Reply to Captstu

On 6/30/09 I ordered something from Buy.com. and sometime in July I started getting a $12.00 charge on my credit card. I did not pick this up until today and I called Shoppers Discount company and they were telling me about my membership, yes that's right, the very one I did not sign up for. They mentioned they were partnering or something like that with Buy.com. I was furious and demanded that they refund all the money they charged me and they said they would. I also called American Express and told them to put the money back. If Shoppers discount actually credits our account in 3-5 days like promised, Amex can have it.
Be aware of coupuns during check out, I think that is how they got me as well.
Shoppers Discount is a scam, I wonder how many people do not realize and just cancel there membership after forking over 12,24 or more dollars.
Will be reporting to CT BBB, DCA, and attorney general.
JP

Reply to mcranhohh

Buy.com is my favorite online store. I puchased many things from them. But they passed my credit card information not once but twice. The first one went to shopperdiscount(SD) then then the 2nd time went to completesaving(CS). Both SD and CS are part of Webloyality, which has been the targets of thousands of complaints to BBB, investigations. I have managed to get $144 back but I am still fighting Webloyalty to get the rest of $48 back.

People need to know that BUY.COM is in the SCAM with Webloyality. They have contracted with webloyality and they are receiving revenuse from the scam. I have decided not to purchase from BUY.com even I am 100% happy with all my previous purchase.

Also, don't believe what webloyality said regarding addressing your issue. What they will do is to refund you one month fee, then two months, then six months, and then want you to sign affidavit.... They have been in this business for so long and they are so good at stealing your money and make it looks legal. I really hope the Congressional Investigation can complete stop these company.

Reply to Anonymous

*** ers in the class action I'll pray for u i guess.

You know this reminds me of the time i got my mom's credit card and charged it for aol dial-up thinking i had a (30 day period) Before the card would get charged and i could cancel. Damm AOL there evil like alot of people anyway,heh aren't legal systems fun!? LMAO

Oh and lastly the deals u can get threw buy.com are kickass it just depends on what seller u get for instance i got a complete refund on a item less then $8 from the seller colordrives.
ALthough u might have to deal with a higher risk of wrong items for the really cheap stuff, like i got from E-shop - they offered to complete refund or to get me the correct item.
however i am only been shopping threw there site for 2 weeks and just my experiance so far.

Reply to Nighthowler

*** ers in the class action I'll pray for u i guess.

You know this reminds me of the time i got my mom's credit card and charged it for aol dial-up thinking i had a (30 day period) Before the card would get charged and i could cancel. Damm AOL there evil like alot of people anyway,heh aren't legal systems fun!? LMAO

Oh and lastly the deals u can get threw buy.com are kickass it just depends on what seller u get for instance i got a complete refund on a item less then $8 from the seller colordrives.
ALthough u might have to deal with a higher risk of wrong items for the really cheap stuff, like i got from E-shop - they offered to complete refund or to get me the correct item.
however i am only been shopping threw there site for 2 weeks and just my experiance so far.

Reply to Nighthowler

I wasn't paying attention to my credit card account and found 4 charges for $12/per month from Shopperdiscountsandawards.com. When I called they told me I clicked on some $10 rebate when I purchased something from Buy.com which activated a $12/per month subscription. I do not remember clicking on any such thing and never received an email unless it was filtered to spam. They canceled the subscription and I made it clear to them I wanted all the money ($48) credited back to my account. I then called my credit card company and had my card canceled and they have taken the charges off due to fraud. I am very disappointed in Buy.com and will not purchase anything from them again.

Reply to Anonymous
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