NewEgg RIPOFF!?!? Buyer Beware

I think New Egg might be ripping me off! Maybe because the economy is slow? Or maybe I just need to be a little more patient. I did a deal with free shipping and I thought, "Hey, what a great service!" But little did I know they werent going to confirm my order for 3 days and when they did confirm it, I have waited ever since. I ordered my setup 2 weeks ago! What gives? Anyone else had this problem? Thanks

Call Newegg's crack customer service staff and ask your questions about your order. They are great over there. That's been my experience. Take a tour of the place too. Great staff.

http://www.anandtech.com/IT/showdoc.aspx?i=2694

I don't know Palin. Just try to contact them via WebChat or their dedicated phone support staff.

Wow guys way to resurrect the dead.

Well, support of an OEM product should technically be the responsibility of the reseller and not the manufacturer, so you're right on that point. However, Newegg has never offered support of this kind for their OEM products, other than a 30 day support guarantee, and unfortunately that is something you just have to know about them.

Actually, I don't think any computer company that sells OEM products ever provides driver or firmware support. That's kind of the thing with buying OEM. You're getting it cheaper than retail, with the understanding that if something goes wrong a year down the line, you're on your own.

But to be honest, I'm not quite sure why Sony wouldn't at least provide driver support. It's still their product, OEM or not. They're not responsible for replacing the hardware if it fails, but should at least give you the software you need. But that's Sony for you.