I was looking for some opinions about new egg from my fellow forum members. Have you guys bought from there? What was your story/experience? Do you plan on buying again?
I just wanted to get everything in perspective before I make a purchase of 1000 dollars. Thanks
Message edited by 33mikeg on 10-11-2008 at 04:35:28 AM
same here
purchased all parts form newegg and im not looking no further.
they have best selection, i looked at tigerdirect,buy.com and they ehh limited
Newegg has the largest stock, by far. Ive ordered 99% of my PC parts from there for the past 4 years. Ive recently had problems with their shipping the last few times ive ordered, took 2 days to ship, and UPS will usually damage the box, or just straight up open it.
Zipzoomfly is also good, they are in CA and have exelent shipping. Awhile ago on my old build, my power supply died thursday night. Friday at lunch I ordered a Thermaltake Toughpower 700W from there, was on sale for like $85 and had free overnight shipping via FedEx. It was on my doorstep that Saturday morning at about 8:30AM, less than 24 hours from CA to VA.
Message edited by spathotan on 10-11-2008 at 04:44:38 AM
I don't think you will find ANY forum member who will have a lot of bad things to say about Newegg. I think over 75% of people's systems on here is from Newegg. I know mine is.
I generally buy everything online new from New Egg and used from eBay as far as computer parts go. They use to have better, more generous, return policies, but I think they got too many dumb noobs taking advantage of it so they had to change. Anyway dealing with the is always good. Just order.
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Reply to megamanx00
my entire rig (only $900 some) is from there. Pretty awesome. Going to have to pick a complaint with UPS though. The first set of boxes came in December 07, and it was a cold wednesday night, and they left the boxes outside (i think the temp was 20 F something), and put the heavier box, which had the MOBO, CPU, VC, and PS on top, and could have easily fallen down.
Many of us have spent literally tens of thousands of dollars at the egg over the years. The prices aren't always the cheapest, but I would rather spend a little more there because their customer service has always been great. Plus I really like the way they make it so easy to find what you're looking for.
yea definitely agree, their customer service is top notch.
i spent 2k this year building my comp too, all from newegg.
newegg's prices are not always the lowest, but it tends to be on the cheaper side a great majority of the time, although there are great deals that makes thing even cheaper.
First started buying from newegg when they were egghead and had stores. Shipping has taken a downturn (UPS fault). Also like zipzoomfly, forget what their name use to be.
Message edited by RetiredChief on 10-11-2008 at 05:44:45 AM
Newegg is awesome; but shop around there are other great places that were already mentioned....zipzoomfly, tigerdirect and newegg are the ones i normally shop between.
As you can see from the posts newegg is very very popular. I have been buying computer parts from newegg for at least 4 or 5 years and I am very satisfied with their service and prompt shipping.
Newegg is acceptable. You will get your products and there are no games played with the prices.
However, I found Newegg to cut too many corners in their shipping process. Newegg is not being singled out for this failure as other internet companies (Amazon comes to mind and is actually far worse than Newegg) pack to the same marginal standard.
BTW I am a manufacturer and distributor of non-consumer products. I would personally fire any employee that packed to Amazon standards. Newegg standards would get the employee suspended.
IF I was grading Newegg, I would give them a B- to a solid B. Good, but not great. TigerDirect is packaged to the same standard.... Good, but not great.
The consumer electronics company that I give an A? Crutchfield.
Every product that I have received from Crutchfield has been packaged with an exterior box that has doublewall cardboard. Often prefab foam inserts will be used between their exterior box and the manufacturer's interior box instead of foam peanuts. In other words Crutchfield is packing to the same standard that manufacturers usually package their products. Might cost a few $ extra to order from Crutchfield, but I know their is less chance of the UPS elephants breaking the product.
Yea, I wish Crutchfield sold computer parts.
------------------------------I am old enough to be your grandfather.
It was born a Dell, it was made into a computer by StevieD
Reply to StevieD
I spend about $900 a year at Newegg to build/upgrade 3 PC's at home, plus building for a relative. Never had any problems with them. In the past 3 years I've gotten:
1 barebones system with Nvidia 405 chipset board
3 Antec power supplies
5 motherboards (690G, 690V, 2 ASUS 780G, Gigabyte 780G)
5 AMD CPU's (X2 3800+, two X2 4200+, X2 4600+, 8750)
3 Lacie brick external drives (love the Lego look)
3 external drive bays for legacy IDE
7 internal hard drives (2 WD, 1 Maxtor, 4 Seagate)
2 cases (Antec Nine Hundred, In-Win red race car)
3870x2
8400gs
two 3650
Soon to order a 4850 and a 4860 as upgrades for my wife and elementary school age kid. Me, I'll wait for ATI's DX11 cards, but I'll get it at Newegg.
If I hadn't had great experiences, I would not keep ordering from them.
I've occasionally bought things at Fry's (monitors, a couple of hard drives) but I'd rather just go there for movies, anime, DVD players, televisions and appliances. I really don't like Fry's graphics card prices, and their motherboard/CPU bundles, while inexpensive, often include less than stellar ECS boards whereas I've had better luck with a Gigabyte, ASUS and MSI in that order.
Message edited by yipsl on 10-11-2008 at 05:56:48 AM
------------------------------Phenom 8750, ASUS M3A78T
4 gigs Kingston DDR2 800 two 1T SAMSUNG HD103UI
Sapphire 4870x2, Sony BDU-X10S BD-ROM
Antec Neo 650 PSU Antec Nine Hundred, Acer H213H 1080p LCD
Reply to yipsl
Just like everyone else whos responded, newegg is the best. usually have the best prices and good shipping.
I've gotten most everything from them. You cant go wrong.
Everything so far that I bought from newegg has worked.
No problems at all.Their shipping was a little slower than expected to my residence but their prices were great.I will never buy from a local retailer (high prices).
I have spent over $100,000 from New Egg. The prices and selection cant be beat, even from distributors like Ingram Micro, or Synnex. I have to agree about the horrible shipping from UPS. UPS really sucks.
Although I think the point has been made, I'll add another comment. I have bought all my parts exclusively from Newegg (except for the few months they were charging NYS sales tax) for the last several years, and I won't buy anywhere else. They are usually the cheapest but even if their a few dollars more I still buy from them due to the quality of service and speed of shipping.
Message edited by ausch30 on 10-11-2008 at 06:34:43 AM
------------------------------ It is the mark of an educated mind to be able to entertain a thought without accepting it.
-Aristotle
Reply to ausch30
I have bought my last 3 computers I have built for myself from Newegg, the 3 I built for my grandparents, my friends use it and I also will buy just random parts from there such as new fans or AS5.
Newegg is simply the best PC componet site ever. I even have the Newegg Prefered account with them.
I usually get the free 3 day UPS shipping (only takes 2 since I am in AZ and most every part ships from Cali) and never had a problem. I did get one GPU, a X800XT PE, DOA but the RMA was hassle free and I got my check for it in a week.
Simply put, if you are buying PC parts to build your own or to upgrade Newegg is the place to do it from. No other place comes close.
I have spent over $100,000 from New Egg. The prices and selection cant be beat, even from distributors like Ingram Micro, or Synnex. I have to agree about the horrible shipping from UPS. UPS really sucks.
I want your budget
My wife used to manage party stores and seasonal costume shops over a 20 year lousy retail career (now she's into graphics). She always pronounces UPS "Oops".
------------------------------Phenom 8750, ASUS M3A78T
4 gigs Kingston DDR2 800 two 1T SAMSUNG HD103UI
Sapphire 4870x2, Sony BDU-X10S BD-ROM
Antec Neo 650 PSU Antec Nine Hundred, Acer H213H 1080p LCD
Reply to yipsl
The main reasons why NewEgg is so popular is because they give fair competitive prices and excellent service and is as hassle free as possible. Whomever started NewEgg obviously had the full intention of being a honest and friendly merchant and still sticks to those values.
Even if the price of the item you wish to purchase is slightly more costly on NewEgg you should atleast consider purchasing it as you are less likely to get a headache.
The main reasons why NewEgg is so popular is because they give fair competitive prices and excellent service and is as hassle free as possible. Whomever started NewEgg obviously had the full intention of being a honest and friendly merchant and still sticks to those values.
Even if the price of the item you wish to purchase is slightly more costly on NewEgg you should atleast consider purchasing it as you are less likely to get a headache.
QFT.
Although, I've never had to RMA to Newegg so I cannot really say, closest was when a product was in and out of stock literally every couple of hours and had to confirm it actually was before I ordered it and the gentleman I spoke to was helpful.
TigerDirect was also pleasant to deal with when I returned an "unsatisfactory" case I bought in a bundle, and even let me just pay the difference between the new one and cheap feeling old one instead of losing the bundle savings, so I just paid $11 and shipping was refunded both ways. Thats something uncommon with most stores.
I should add the case was an Ultra Aluminus, it was the flimsiest case Ive ever seen(and Ive seen some really crappy cases) fortunately for me the holes on the motherboard tray were stripped like 5 or more were so I didnt have to live with the case or eat the cost and replace it myself.
Message edited by cliffro on 10-11-2008 at 03:07:59 PM
New egg has many things going for them. Yes they have good prices and yes they are not difficult to work with on either returns or RMAs. The 1 thing that really sets them apart from others is their website. No other website is as detailed with setting criteria and narrowing down a search when looking for an item. I will use video cards as an example. Lets say you are looking for an ATI , 3870 chipset, with 512mb ram, GDDR4 only, and made by sapphire. You could even then select a price range and a few other things to narrow down your search. Then once you find the one you think you like you can see pictures of it form every angle. Nobody else does this!!
If I remember correctly Newegg was started by a old PC parts shop called Egghead computers. We had a shop here and there was a article about them closing the store to go online only.
My wife used to manage party stores and seasonal costume shops over a 20 year lousy retail career (now she's into graphics). She always pronounces UPS "Oops".
I am a systems builder. I wish I had that personal budget also, lol
If I remember correctly Newegg was started by a old PC parts shop called Egghead computers. We had a shop here and there was a article about them closing the store to go online only.
I've occasionally bought things at Fry's (monitors, a couple of hard drives) but I'd rather just go there for movies, anime, DVD players, televisions and appliances. I really don't like Fry's graphics card prices, and their motherboard/CPU bundles, while inexpensive, often include less than stellar ECS boards whereas I've had better luck with a Gigabyte, ASUS and MSI in that order.
I love Frys. I just cannot stand to pay for something and wait 2-3 days to get it. When I am in the mood to upgrade or build, I want what I have paid for in my hand when I pay for it. If something is wrong, I will be in the return section talking with a live person getting my situation resolved right now. However, I know that a lot of people don't have a Frys in there neighborhood and web ordering is the only way.
Newegg is the way to go.
Those Frys bundles, if you just ask, you can usually upgrade to whatever motherboard you want and still get a pretty good deal. Just ask them.
Always check for combo deals, free shipping and mail rebates. The compare feature p'wns and the manufacturer links help you do your homework. Get on the 'Specials' email list for discount promo codes.
And learn to appreciate 'Eggcellent' as corn pone as it is - LOL
Wooohooo1!!!! My memory rules. Its funny because I started to really get into building computers and stuff back in 1998/1999 and me and my grandfather wanted to go to Egghead, we knew where it was, but when we drove by it was gone and we found the article for its transition.
I guess the New part makes sense now too. They are a New version of the Egg.
Weird thing is when I order parts I swear I see a icon for a store..... wounder if they plan on opening stores or alreayd have.....
Always check for combo deals, free shipping and mail rebates. The compare feature p'wns and the manufacturer links help you do your homework. Get on the 'Specials' email list for discount promo codes.
And learn to appreciate 'Eggcellent' as corn pone as it is - LOL
I love that Newegg has either combos/specials on the product page you are looking at with a link to evn more. Most products have about 20 combo specials that you can save a bit of cash on.
And Newegg is expanding even more. They now offer almost eevrything Best Buy does apart from appliances and a massive movie/DVD/music selection.
But it would be cool if they did expand to that, opened up stores. It would be like a Best Buy (only not gay) and Frys Electronics all rolled into one. I would go hang out just to look at the hardware.
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