Unable to install Firmware Updates

Archived from groups: microsoft.public.pocketpc (More info?)

Made no difference, except now all my other applications are gone...

Thanks alot.


"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:nf2811pfo7sro6n82jegdq5qi7t2kisj2t@4ax.com...
> On Wed, 16 Feb 2005 20:13:03 -0600, "David Pendleton" <qnicra@gpd.arg>
> wrote:
>
>>I have several firmware and driver updates from HP that are designed for
>>my
>>HP 5555, and I need to apply.
>>
>>When I run them, the ActiveSync list of programs appears, but nothing is
>>listed for the update I am attempting to install. If I click OK, nothing
>>happens, and the install terminates.
>>
>>If I run the same update again, I am asked if I want to remove the program
>>and all it's components. I click OK, nothing happens, and the install
>>terminates.
>>
>>What's going on here?
>
> Can you try uninstalling and reinstalling ActiveSync?
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Archived from groups: microsoft.public.pocketpc (More info?)

No luck.

Archived from groups: microsoft.public.pocketpc (More info?)

On the C: drive, in the default directory.

I've hard-reset the device, uninstalled and reinstalled ActiveSync. All to
no avail.

I can install programs just fine, but when I try an update from HP--nothing.


"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:5nka11lr6epmkdkm4hlpjpbh5konpe0svg@4ax.com...
> On Thu, 17 Feb 2005 20:04:35 -0600, "David Pendleton" <qnicra@gpd.arg>
> wrote:
>
>>No luck.
>
> Is ActiveSync installed on the C: drive in the default location, or on
> a different drive?
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Archived from groups: microsoft.public.pocketpc (More info?)

No luck there, either. There were two .cab files, I copied (and tapped) them
both.

Error message states that the .cab is not a valid Windows CE .cab install
file.

I've just downloaded these updates from HP.com. I'm positive they are
designed for my device (unless HP is wrong...).


"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:aqqa11t9ftelfsrm35bo3dqd86eo720c2d@4ax.com...
> On Thu, 17 Feb 2005 22:04:19 -0600, "David Pendleton" <qnicra@gpd.arg>
> wrote:
>
>>On the C: drive, in the default directory.
>>
>>I've hard-reset the device, uninstalled and reinstalled ActiveSync. All to
>>no avail.
>>
>>I can install programs just fine, but when I try an update from
>>HP--nothing.
>
> Hrmmm... only updates from HP? The update should extract a .cab file -
> you can use ActiveSync Explore to move this .cab file to the device,
> then go into Explorer on the device and tap on the .cab file to
> install it.
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Archived from groups: microsoft.public.pocketpc (More info?)

Yes, I know. There are only two .cab files in the download. Neither works.

These updates came right from HP's 5500 series tech support page(s).



"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:surc11tnvge9ce8avlk0kmo5clbgrdnq7a@4ax.com...
> On Fri, 18 Feb 2005 07:42:27 -0600, "David Pendleton" <qnicra@gpd.arg>
> wrote:
>
>>No luck there, either. There were two .cab files, I copied (and tapped)
>>them
>>both.
>>
>>Error message states that the .cab is not a valid Windows CE .cab install
>>file.
>>
>>I've just downloaded these updates from HP.com. I'm positive they are
>>designed for my device (unless HP is wrong...).
>
> That message means that you either tried to copy over the Installer's
> CAB file (most Pocket PC install cab files have numbers or the
> processor name in them, ie "arm" or "10003" ), or your download is
> somehow corrupted or not for your device.
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Archived from groups: microsoft.public.pocketpc (More info?)

Still no luck.

"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:5b5f11d4p8nmir4tvpergmmrcv9ob31e2u@4ax.com...
> On Fri, 18 Feb 2005 17:36:19 -0600, "David Pendleton" <qnicra@gpd.arg>
> wrote:
>
>>Yes, I know. There are only two .cab files in the download. Neither works.
>>
>>These updates came right from HP's 5500 series tech support page(s).
>
> Can you try re-downloading them?
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.

Archived from groups: microsoft.public.pocketpc (More info?)

You think maybe it's ActiveSync 3.8?


"Rob Borek [MS MVP]" <r_borek@hotmail.com> wrote in message
news:0hcn11tmcnaed4aomr0nb274trv63dv64i@4ax.com...
> On Sun, 20 Feb 2005 22:25:40 -0600, "David Pendleton" <qnicra@gpd.arg>
> wrote:
>
>>Still no luck.
>
> Hrmm... you might want to talk to HP Support then... maybe there's
> something wrong with the files on the web site...
>
> --
> Rob Borek
> Microsoft MVP - Mobile Devices
> Want *ONE ON ONE* support? http://www.pocketpcone2one.com
> Please place all replies into the newsgroup so that others can benefit.