ScanJet 4c issues

Archived from groups: alt.comp.periphs.scanner (More info?)

I have an HP ScanJet 4c scanner that will sometimes scan 1 image and
then the bulb will stay lit and won't scan any more. (the PC has Windows
XP). It will also disappear out of device manager and I will have to
scan for hardware changes to get it back. It worked fine up until a
couple of days ago. I have installed the SCSI card and scanner on
another PC and it scanned fine. I have run system file check to make
sure the Windows system files are intact, I have uninstalled and
reinstalled the scanner also. Any ideas on what to try next?

Thanks

Archived from groups: alt.comp.periphs.scanner (More info?)

CSM1 wrote:
> "tk" <tk@dkd.com> wrote in message news:HA0Ne.37245$084.24561@attbi_s22...
>
>>I have an HP ScanJet 4c scanner that will sometimes scan 1 image and then
>>the bulb will stay lit and won't scan any more. (the PC has Windows XP). It
>>will also disappear out of device manager and I will have to scan for
>>hardware changes to get it back. It worked fine up until a couple of days
>>ago. I have installed the SCSI card and scanner on another PC and it
>>scanned fine. I have run system file check to make sure the Windows system
>>files are intact, I have uninstalled and reinstalled the scanner also. Any
>>ideas on what to try next?
>>
>>Thanks
>
>
> What about the ASPI? Is it OK?
> Windows XP must have ASPI installed for SCSI scanner devices.
> http://www.adaptec.com
>
Yes, ASPI is installed.