You go to the printer options in Mac os, or the drivers section and right click and enable online mode. Its obviously been set in the driver as off line.
Thank you for your help. As a newbee to Mac OSX10.8.1 I have so many issues and appreciate you heading me in the right direction for the printer. As it turned out, the printer cord was loose and I'm now on the road to recovery on that issue. Now when I go to options now, I can see the "on line" or "offline."
Don't suppose you know about an issue with Microsoft Word 2007. My son copied all the files from my old mac to this new one but I'm unable to use MS Excel to obtain all my spreadsheets with personal data. When I try to open it says "this is no longer available because PC power no longer supports them....Greek to me. Anyhow, thanks for listening.