My external hard drive is not working

Hello,
i just bought a new 1.5 Tb Toshiba hard drive. i was to used it with my mac book pro 13 " but it is showing a problem. i cannot store any thing in to it.
can someone help me
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More about external hard drive working
  1. Try in other systems , same problem continues update firmware , change usb cable . update os . contact Toshiba customer care to apply warranty.
  2. dash17 said:
    Hello,
    i just bought a new 1.5 Tb Toshiba hard drive. i was to used it with my mac book pro 13 " but it is showing a problem. i cannot store any thing in to it.
    can someone help me
    Bring it back and get another one.
  3. Did you check that it is suitable for use with a Mac? Such a large drive might have been formated as NTFS, which OS X cannot, by default, write to. Open up Disk Utilities and have a look at the drive (if it appears there) to see how it is formatted. If it is NTFS you can reformat it to the Native OS X file system. If it doesn't show at all then the drive is faulty. I take it you are using a separate power supply for the disk?
  4. ^^^ +1
    Especially a Toshiba external drive.

    G-Tech, LaCie, CalDigit, and some Promise drives come pre-formatted for OSX, but I'd still reformat them using my own system anyway. This is also a great time to make decisions regarding partitioning, encryption, and what other systems you might want to share the drive with.
  5. dash17 said:
    Hello,
    i just bought a new 1.5 Tb Toshiba hard drive. i was to used it with my mac book pro 13 " but it is showing a problem. i cannot store any thing in to it.
    can someone help me
    Bring it back asap.
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