Tom's Hardware > Forum > Computer Peripherals > Flat Panels/ LCDs > dead pixel policies?
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Anonymous   04-24-2002 at 07:54:01 PM

if I buy a samsung or any 15" lcd, bring it home, and there's a dead pixel right in the middle of the screen, what can I do? I don't really care if there's one on the side or the corner, but in the middle of the screen is unacceptable. Any experiences you could share before I plop down the money? thanks

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GoSharks   04-24-2002 at 10:38:16 PM
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Best to call the manufacture ask what their policy is. Also buy the unit from a reseller who will give you a 30-day return policy.

Also most the policies I have see talk about dead pixels, not dead sub-pixels. On a LCD monitor, three sub-pixels make up a pixel. A dead pixel on a LCD screen is extremely rare, however dead sub-pixels are very common.

Jim Witkowski
Chief Hardware Engineer
Cornerstone / Monitorsdirect.com

<A HREF="http://www.monitorsdirect.com" target="_new">MonitorsDirect.com</A>

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