Tom's Hardware > Forum > General Networking > General Gateways, Routers and Firewalls > Gigafast WF719-CAPR router installed, now I can't get email?

Gigafast WF719-CAPR router installed, now I can't get email?

Forum General Networking : General Gateways, Routers and Firewalls - Gigafast WF719-CAPR router installed, now I can't get email?

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boom38   03-23-2006 at 06:25:32 PM

I just installed a wireless Gigafast router (WF719-CAPR), I haven't played to much with settings as I am a bit of a newbie when it comes to routers. I have my main computer plugged into the router and haven't even got to the wireless part yet. My problem is I cannot receive email, I get an error message with Outlook Express and with Incredimail saying it cannot connect to my mail server. The internet and everything else seems to work fine. If I hook my computer back up normally without the router email works fine.
Is there some settings I should be adjusting? The manual doesn't really help me with this either.
Any help would be appreciated.
Thanks

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Kannibal25   03-28-2006 at 10:19:36 PM
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Not sure if this applies to you, but make sure you're using FQDN (fully qualified domain names) for your incoming and outgoing mail servers.

From experience I can tell you that one of the biggest problem / issues I find with routers is that using just an ailas (like 'shawmail'), won't work and you'll need to add the entire 'shawmail.ed.shawcable.net' to get this to work.

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folken   03-29-2006 at 02:42:27 AM
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You could try forwarding the ports for email to your computer, though that should definatly not be necessary when you arn't running a mail server.
Port 110 TCP for pop3
Port 143 TCP for imap
Port 25 TCP for smtp

If that works get a different router. You shouldn't need to forward ports to check your email, that is just stupid.

Reply to folken
blue68f100   03-30-2006 at 12:57:07 AM
- 0 +

You might wan't to check the router firwall to see if its blocking the port.

Reply to blue68f100
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