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Confusion over hard reset

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Anonymous
March 2, 2005 11:43:17 AM

Archived from groups: microsoft.public.pocketpc (More info?)

I have never done a hard reset on my iPaq 3975, but I ordered a 4155 the
other day and after I transfer all my files to the new device, I have
considered doing a hard reset, but I'm not sure if I completely understand
what all that does. Does it wipe the ROM clean? And is there a way to find
out what is stored in ROM vs RAM? Last and most important, am I making
sense??

Thanx!

More about : confusion hard reset

Anonymous
March 2, 2005 12:01:02 PM

Archived from groups: microsoft.public.pocketpc (More info?)

==========
Soft Reset... achieved by pressing the "reset button" somewhere on the
device... equivalent to rebooting your pc, programs and data are
retained, simply a fresh boot.

Note, close any documents or data records that may be open... i.e. if
you have been editing a file or record and still have it open when you
press "reset" all of your current edits will probably be lost.

==========
Hard Reset... each device has a different procedure such as pressing
reset button while powering device on... check your manual.

Everything in ram is _permanently_ erased, all programs and data...
device boots up in "factory default state"

Beverly Howard [MS MVP-Mobile Devices]
Anonymous
March 2, 2005 12:19:54 PM

Archived from groups: microsoft.public.pocketpc (More info?)

Thanks for your response.

So the general rule of thumb would be whatever it comes with out of the box
would be what a hard reset takes you back to, right? So if it comes with
some non Windows-related software like Nevo, etc., then a hard-reset
wouldn't kill that since it came with the iPaq. Correct?

"Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
message news:ep2CoizHFHA.156@TK2MSFTNGP10.phx.gbl...
> ==========
> Soft Reset... achieved by pressing the "reset button" somewhere on the
> device... equivalent to rebooting your pc, programs and data are
> retained, simply a fresh boot.
>
> Note, close any documents or data records that may be open... i.e. if
> you have been editing a file or record and still have it open when you
> press "reset" all of your current edits will probably be lost.
>
> ==========
> Hard Reset... each device has a different procedure such as pressing
> reset button while powering device on... check your manual.
>
> Everything in ram is _permanently_ erased, all programs and data...
> device boots up in "factory default state"
>
> Beverly Howard [MS MVP-Mobile Devices]
Related resources
Anonymous
March 2, 2005 2:03:16 PM

Archived from groups: microsoft.public.pocketpc (More info?)

Bryan,

A hard-reset is going to return it to factory defaults. So if the
application was included in the ROM (or on some iPaq's in the iPaq Store) it
will not be removed. It will be there after the hard reset.

If you installed an application, it's going to be gone. If it came with the
device, and was installed when you powered it up, it will be there.


--
Clinton Fitch
Senior Editor / Owner
Clinton Fitch (Dot) Com!
http://www.clintonfitch.com

A Pocket PC Magazine "Best Site" for Pocket PC Reviews!


"Bryan Dickerson" <txprphan@netscape.net> wrote in message
news:e3XoYtzHFHA.1392@TK2MSFTNGP10.phx.gbl...
> Thanks for your response.
>
> So the general rule of thumb would be whatever it comes with out of the
> box
> would be what a hard reset takes you back to, right? So if it comes with
> some non Windows-related software like Nevo, etc., then a hard-reset
> wouldn't kill that since it came with the iPaq. Correct?
>
> "Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
> message news:ep2CoizHFHA.156@TK2MSFTNGP10.phx.gbl...
>> ==========
>> Soft Reset... achieved by pressing the "reset button" somewhere on the
>> device... equivalent to rebooting your pc, programs and data are
>> retained, simply a fresh boot.
>>
>> Note, close any documents or data records that may be open... i.e. if
>> you have been editing a file or record and still have it open when you
>> press "reset" all of your current edits will probably be lost.
>>
>> ==========
>> Hard Reset... each device has a different procedure such as pressing
>> reset button while powering device on... check your manual.
>>
>> Everything in ram is _permanently_ erased, all programs and data...
>> device boots up in "factory default state"
>>
>> Beverly Howard [MS MVP-Mobile Devices]
>
>
Anonymous
March 2, 2005 2:17:39 PM

Archived from groups: microsoft.public.pocketpc (More info?)

Sorry to interfere because you're getting exactly the right advice from
Beverly, but, since she doesn't seem to be around at this moment, I'll throw
out an answer to your last question. The answer would be "Yes". However the
iPaq came when you bought it (new) is how it will be after a hard reset.

In your case, it means that the program Nevo (whatever that is) was placed
in the iPaq's ROM by the manufacturer. Things in ROM do not change from a
hard reset.

Hope this helps.


"Bryan Dickerson" <txprphan@netscape.net> wrote in message
news:e3XoYtzHFHA.1392@TK2MSFTNGP10.phx.gbl...
> Thanks for your response.
>
> So the general rule of thumb would be whatever it comes with out of the
> box
> would be what a hard reset takes you back to, right? So if it comes with
> some non Windows-related software like Nevo, etc., then a hard-reset
> wouldn't kill that since it came with the iPaq. Correct?
>
> "Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
> message news:ep2CoizHFHA.156@TK2MSFTNGP10.phx.gbl...
>> ==========
>> Soft Reset... achieved by pressing the "reset button" somewhere on the
>> device... equivalent to rebooting your pc, programs and data are
>> retained, simply a fresh boot.
>>
>> Note, close any documents or data records that may be open... i.e. if
>> you have been editing a file or record and still have it open when you
>> press "reset" all of your current edits will probably be lost.
>>
>> ==========
>> Hard Reset... each device has a different procedure such as pressing
>> reset button while powering device on... check your manual.
>>
>> Everything in ram is _permanently_ erased, all programs and data...
>> device boots up in "factory default state"
>>
>> Beverly Howard [MS MVP-Mobile Devices]
>
>
Anonymous
March 2, 2005 2:17:40 PM

Archived from groups: microsoft.public.pocketpc (More info?)

Great! Thanx!

My last question in this vein: Is there a way to determine, via something on
the device and without doing a hard reset, what is stored in ROM vs. what is
stored in RAM?

"Carl Rothman" <crothman@NOSPAMoptonline.net> wrote in message
news:1QlVd.27394$Ew4.1133@fe08.lga...
> Sorry to interfere because you're getting exactly the right advice from
> Beverly, but, since she doesn't seem to be around at this moment, I'll
throw
> out an answer to your last question. The answer would be "Yes". However
the
> iPaq came when you bought it (new) is how it will be after a hard reset.
>
> In your case, it means that the program Nevo (whatever that is) was placed
> in the iPaq's ROM by the manufacturer. Things in ROM do not change from a
> hard reset.
>
> Hope this helps.
>
>
> "Bryan Dickerson" <txprphan@netscape.net> wrote in message
> news:e3XoYtzHFHA.1392@TK2MSFTNGP10.phx.gbl...
> > Thanks for your response.
> >
> > So the general rule of thumb would be whatever it comes with out of the
> > box
> > would be what a hard reset takes you back to, right? So if it comes with
> > some non Windows-related software like Nevo, etc., then a hard-reset
> > wouldn't kill that since it came with the iPaq. Correct?
> >
> > "Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
> > message news:ep2CoizHFHA.156@TK2MSFTNGP10.phx.gbl...
> >> ==========
> >> Soft Reset... achieved by pressing the "reset button" somewhere on the
> >> device... equivalent to rebooting your pc, programs and data are
> >> retained, simply a fresh boot.
> >>
> >> Note, close any documents or data records that may be open... i.e. if
> >> you have been editing a file or record and still have it open when you
> >> press "reset" all of your current edits will probably be lost.
> >>
> >> ==========
> >> Hard Reset... each device has a different procedure such as pressing
> >> reset button while powering device on... check your manual.
> >>
> >> Everything in ram is _permanently_ erased, all programs and data...
> >> device boots up in "factory default state"
> >>
> >> Beverly Howard [MS MVP-Mobile Devices]
> >
> >
>
>
Anonymous
March 2, 2005 2:17:40 PM

Archived from groups: microsoft.public.pocketpc (More info?)

<Paste> Beverly, but, since she doesn't seem </Paste>

Bev's a guy...


--
Clinton Fitch
Senior Editor / Owner
Clinton Fitch (Dot) Com!
http://www.clintonfitch.com

A Pocket PC Magazine "Best Site" for Pocket PC Reviews!


"Carl Rothman" <crothman@NOSPAMoptonline.net> wrote in message
news:1QlVd.27394$Ew4.1133@fe08.lga...
> Sorry to interfere because you're getting exactly the right advice from
> Beverly, but, since she doesn't seem to be around at this moment, I'll
> throw out an answer to your last question. The answer would be "Yes".
> However the iPaq came when you bought it (new) is how it will be after a
> hard reset.
>
> In your case, it means that the program Nevo (whatever that is) was placed
> in the iPaq's ROM by the manufacturer. Things in ROM do not change from a
> hard reset.
>
> Hope this helps.
>
>
> "Bryan Dickerson" <txprphan@netscape.net> wrote in message
> news:e3XoYtzHFHA.1392@TK2MSFTNGP10.phx.gbl...
>> Thanks for your response.
>>
>> So the general rule of thumb would be whatever it comes with out of the
>> box
>> would be what a hard reset takes you back to, right? So if it comes with
>> some non Windows-related software like Nevo, etc., then a hard-reset
>> wouldn't kill that since it came with the iPaq. Correct?
>>
>> "Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
>> message news:ep2CoizHFHA.156@TK2MSFTNGP10.phx.gbl...
>>> ==========
>>> Soft Reset... achieved by pressing the "reset button" somewhere on the
>>> device... equivalent to rebooting your pc, programs and data are
>>> retained, simply a fresh boot.
>>>
>>> Note, close any documents or data records that may be open... i.e. if
>>> you have been editing a file or record and still have it open when you
>>> press "reset" all of your current edits will probably be lost.
>>>
>>> ==========
>>> Hard Reset... each device has a different procedure such as pressing
>>> reset button while powering device on... check your manual.
>>>
>>> Everything in ram is _permanently_ erased, all programs and data...
>>> device boots up in "factory default state"
>>>
>>> Beverly Howard [MS MVP-Mobile Devices]
>>
>>
>
>
Anonymous
March 2, 2005 2:17:41 PM

Archived from groups: microsoft.public.pocketpc (More info?)

The box specifications should tell you what came in rom, normally the ms
pocket office suite, pie, wmp, device drivers, then, a few rom based
utilities depending on the vendor.

Take a look at start/settings/system/programs and it will show the
"uninstallable" programs. As for those that are in ROM, can't and no
need to uninstall them as they require no storage or resources if they
are not running since they are in rom.

>> she <<

sorry to disappoint... see http://BevHoward.com <grin>

Beverly Howard [MS MVP-Mobile Devices]
Anonymous
March 2, 2005 2:17:41 PM

Archived from groups: microsoft.public.pocketpc (More info?)

AFAIK the only way to know what is in ROM versus what you added later is to
refer back to the original documentation, box, or website of your device.
also note: Ipaq's do have the "Ipaq File Store" which is a small bit of
storage in ROM. anything stored in there will be retained during a hard
reset, so if your wiping your device clean to sell it make sure you manually
check the Ipaq file store with the file explorer.


"Bryan Dickerson" <txprphan@netscape.net> wrote in message
news:%2307LWT0HFHA.2936@TK2MSFTNGP15.phx.gbl...
| Great! Thanx!
|
| My last question in this vein: Is there a way to determine, via something
on
| the device and without doing a hard reset, what is stored in ROM vs. what
is
| stored in RAM?
|
| "Carl Rothman" <crothman@NOSPAMoptonline.net> wrote in message
| news:1QlVd.27394$Ew4.1133@fe08.lga...
| > Sorry to interfere because you're getting exactly the right advice from
| > Beverly, but, since she doesn't seem to be around at this moment, I'll
| throw
| > out an answer to your last question. The answer would be "Yes". However
| the
| > iPaq came when you bought it (new) is how it will be after a hard reset.
| >
| > In your case, it means that the program Nevo (whatever that is) was
placed
| > in the iPaq's ROM by the manufacturer. Things in ROM do not change from
a
| > hard reset.
| >
| > Hope this helps.
| >
| >
| > "Bryan Dickerson" <txprphan@netscape.net> wrote in message
| > news:e3XoYtzHFHA.1392@TK2MSFTNGP10.phx.gbl...
| > > Thanks for your response.
| > >
| > > So the general rule of thumb would be whatever it comes with out of
the
| > > box
| > > would be what a hard reset takes you back to, right? So if it comes
with
| > > some non Windows-related software like Nevo, etc., then a hard-reset
| > > wouldn't kill that since it came with the iPaq. Correct?
| > >
| > > "Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
| > > message news:ep2CoizHFHA.156@TK2MSFTNGP10.phx.gbl...
| > >> ==========
| > >> Soft Reset... achieved by pressing the "reset button" somewhere on
the
| > >> device... equivalent to rebooting your pc, programs and data are
| > >> retained, simply a fresh boot.
| > >>
| > >> Note, close any documents or data records that may be open... i.e. if
| > >> you have been editing a file or record and still have it open when
you
| > >> press "reset" all of your current edits will probably be lost.
| > >>
| > >> ==========
| > >> Hard Reset... each device has a different procedure such as pressing
| > >> reset button while powering device on... check your manual.
| > >>
| > >> Everything in ram is _permanently_ erased, all programs and data...
| > >> device boots up in "factory default state"
| > >>
| > >> Beverly Howard [MS MVP-Mobile Devices]
| > >
| > >
| >
| >
|
|
Anonymous
March 2, 2005 7:13:45 PM

Archived from groups: microsoft.public.pocketpc (More info?)

"Bryan Dickerson" <txprphan@netscape.net> wrote in message
news:%230wt6YzHFHA.3628@TK2MSFTNGP15.phx.gbl...
| I have never done a hard reset on my iPaq 3975, but I ordered a 4155
the
| other day and after I transfer all my files to the new device, I have
| considered doing a hard reset, but I'm not sure if I completely
understand
| what all that does. Does it wipe the ROM clean? And is there a way
to find
| out what is stored in ROM vs RAM? Last and most important, am I
making
| sense??
|
| Thanx!
|
|

A hard reset doesn't clear your ROM which contains the operating system
and basic applications like pocket excel and pocket word. It will erase
RAM- any documents you made, any additional applications or files you
have added like Pocket Streets or additional wallpapers. Some
applications may have come with the machine on an CD, these will have
to be reinstalled *if needed*.
Anonymous
March 2, 2005 7:31:40 PM

Archived from groups: microsoft.public.pocketpc (More info?)

On Wed, 02 Mar 2005 09:01:02 -0600, "Beverly Howard
[Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote:

>==========

clip


>==========
>Hard Reset... each device has a different procedure such as pressing
>reset button while powering device on... check your manual.
>
>Everything in ram is _permanently_ erased, all programs and data...
>device boots up in "factory default state"

I _think_ some iPAQs have a bit of persistent memory, which might
survive a hard reset. If so, and the 3975 is one of those models, how
should the OP check and clear persistent memory?


>
>Beverly Howard [MS MVP-Mobile Devices]

-----------------------------------------
To reply to me, remove the underscores (_) from my email address (and please indicate which newsgroup and message).

Robert E. Zaret, eMVP
PenFact, Inc.
500 Harrison Ave., Suite 3R
Boston, MA 02118
www.penfact.com
Anonymous
March 2, 2005 7:31:41 PM

Archived from groups: microsoft.public.pocketpc (More info?)

>> I _think_ some iPAQs have a bit of persistent memory, which might
survive a hard reset. If so, and the 3975 is one of those models, how
should the OP check and clear persistent memory? <<

Good point... didn't think of this as the op indicated that he wanted
only program install status to return to factory state.

PPC's have a "Safe Store" area that is in the ROM space (effectively,
rom space "left over" from the os install) that will not be erased on a
hard reset. In addition, some PPC's have the ability to keep a backup
copy of the PIM data (contacts, etc) in this same space.

Also, a hard reset does not erase or modiy any data or programs stored
on memory cards.

The above is potentially important if the device is sold or passed on
after a hard reset or if it is lost or stolen and has a password in
place... a ppc password protects ram contents only.

Beverly Howard [MS MVP-Mobile Devices]
Anonymous
March 2, 2005 8:56:43 PM

Archived from groups: microsoft.public.pocketpc (More info?)

One minor point to add to this along with all the other stuff. While the
program Nevo for example is in ROM and will be retained, any devices you
have added, like specifice TVs, dvd players etc. are stored in RAM and will
be gone. Essentially it's back to the way it came out of the box. (with the
below caveat on iPAQ file Store, if the 3975 has such a thing. Don't recall
when that appeared on the iPAQs)

"Carl Rothman" <crothman@NOSPAMoptonline.net> wrote in message
news:1QlVd.27394$Ew4.1133@fe08.lga...
> Sorry to interfere because you're getting exactly the right advice from
> Beverly, but, since she doesn't seem to be around at this moment, I'll
> throw out an answer to your last question. The answer would be "Yes".
> However the iPaq came when you bought it (new) is how it will be after a
> hard reset.
>
> In your case, it means that the program Nevo (whatever that is) was placed
> in the iPaq's ROM by the manufacturer. Things in ROM do not change from a
> hard reset.
>
> Hope this helps.
>
>
> "Bryan Dickerson" <txprphan@netscape.net> wrote in message
> news:e3XoYtzHFHA.1392@TK2MSFTNGP10.phx.gbl...
>> Thanks for your response.
>>
>> So the general rule of thumb would be whatever it comes with out of the
>> box
>> would be what a hard reset takes you back to, right? So if it comes with
>> some non Windows-related software like Nevo, etc., then a hard-reset
>> wouldn't kill that since it came with the iPaq. Correct?
>>
>> "Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
>> message news:ep2CoizHFHA.156@TK2MSFTNGP10.phx.gbl...
>>> ==========
>>> Soft Reset... achieved by pressing the "reset button" somewhere on the
>>> device... equivalent to rebooting your pc, programs and data are
>>> retained, simply a fresh boot.
>>>
>>> Note, close any documents or data records that may be open... i.e. if
>>> you have been editing a file or record and still have it open when you
>>> press "reset" all of your current edits will probably be lost.
>>>
>>> ==========
>>> Hard Reset... each device has a different procedure such as pressing
>>> reset button while powering device on... check your manual.
>>>
>>> Everything in ram is _permanently_ erased, all programs and data...
>>> device boots up in "factory default state"
>>>
>>> Beverly Howard [MS MVP-Mobile Devices]
>>
>>
>
>
Anonymous
March 7, 2005 1:01:09 PM

Archived from groups: microsoft.public.pocketpc (More info?)

"Beverly Howard [Ms-MVP/MobileDev]" <BevNoSpamBevHoward.com> wrote in
message news:uzC%23fN3HFHA.1280@TK2MSFTNGP09.phx.gbl...

> PPC's have a "Safe Store" area that is in the ROM space (effectively,
> rom space "left over" from the os install) that will not be erased on a
> hard reset. In addition, some PPC's have the ability to keep a backup
> copy of the PIM data (contacts, etc) in this same space.
>

That brings up another question I've been trying to find the answer to, but
have asked in other ways: I have used File Explorer trying to find a PPC
version of Outlook's PST file to no avail. Would that mean that the 'PST'
file or whatever data store is in ROM? So, to logically extend that point,
would that mean that my Outlook contacts, notes, tasks & calendar stuff
would survive a hard reset?
Anonymous
March 7, 2005 1:31:32 PM

Archived from groups: microsoft.public.pocketpc (More info?)

long, long ago, I took a look and found the hidden database file on the
ppc. A quick look confirmed that it was a pocket access database, but I
never persued it.

It is in RAM and will be replace by a hard reset with an (almost) empty
copy.

Some oem's (notably ipaq) offered the option of mirroring a copy of the
pim data in the safestore area.

This was controlled by a setting utility under "settings" (can't
remember exactly where)

The setting also had a quirk... if it was on and it contained contacts,
when you turned it off, it will no longer be updated, but would retain
the contacts up to the point where it was turned off, so, it was
necessary to disable it after all contacts were removed from ppc.

Beverly Howard [MS MVP-Mobile Devices]
!