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I/O device error on WD external hard drive

Forum Opinions and Experiences : Products - I/O device error on WD external hard drive

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I have an external hard drive "My passport Elite" 500G of Western Digital. When I double click on it, it is not accessible "the request could not be performed because of an I/O device error". I don't know what to do now and I really need you help, thank you all.

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