I/O device error on WD external hard drive

I have an external hard drive "My passport Elite" 500G of Western Digital. When I double click on it, it is not accessible "the request could not be performed because of an I/O device error". I don't know what to do now and I really need you help, thank you all.
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  1. ^^Same here. How do i fix it!! please tell me it is able to be fixed
  2. This thread is old and on the wrong area. Start a new thread on the "storage " area.
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