Tom's Hardware > Forum > General Networking > Network General Discussions > Slow DSL speed!!!!!!!
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xMercyful28c   04-30-2006 at 07:06:05 AM

I have Earthlink 3.0mbps DSL, and a netexcell router... i get 600k connections on my main computer(1) (which is this one) and my other computer(2) downstairs, i get 2.8mbps... and whenever a friend bring their computer over 2.8mbps.... This is a custon built computer and never had problems with it.. i have literally talked to Earthlink support for a combined > 5hrs... those people are idiots and make me wait long periods of time, to evaluate my problem, only to finally say something... "please wait longer, thank you!!" lol.... Evil or Very Mad Evil or Very Mad Evil or Very Mad i have been looking all over the internet for about 2 weeks now, with no luck... so i decided to turn to this form for some help... i have changed all wires.... changed network cards.... diconnected other computers... disconnected the router and ran the comp straight from the modem, still no avail.... i always get around 600k.... the speeds were tested with 2wire.com and cnet.com. very frustrated since my friends come over and get speed 4x as fast as mine... again please help!!!!!!!!!!! and thanks....

computer(1) is as follows...
2.0ghz AMD Athlon 64 3000+
1.5 Gigabytes of Ram
120 GB WD HD
MSI NForce 4 PCIe MS-7315
Diablotek Nvidia GeForce 6600GT PCIe 16x
650 Watt Power Supply

Here is mty HiJack this log:
Logfile of HijackThis v1.99.1
Scan saved at 12:55:46 AM, on 4/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSsystem32nvsvc32.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSExplorer.EXE
C:Program FilesLavasoftAd-aware 6Ad-watch.exe
C:WINDOWSsystem32RUNDLL32.EXE
C:Program FilesAIMaim.exe
C:Program FilesXfireXfire.exe
C:Program FilesMozilla Firefoxfirefox.exe
C:Program FilesWinampWinamp.exe
C:Program FilesMozilla Thunderbirdthunderbird.exe
C:Documents and SettingsThe Dirty ShiznoDesktopMaintenanceHijackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = xMercyful28x
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:Program FilesYahoo!CompanionInstallscpnyt.dll (file missing)
O4 - HKLM..Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM..Run: [Ad-watch] C:Program FilesLavasoftAd-aware 6Ad-watch.exe
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [nwiz] nwiz.exe /install
O4 - HKLM..Run: [NvMediaCenter] RUNDLL32.EXE C:WINDOWSsystem32NvMcTray.dll,NvTaskbarInit
O4 - HKCU..Run: [AIM] C:Program FilesAIMaim.exe -cnetwait.odl
O4 - Startup: Xfire.lnk = C:Program FilesXfireXfire.exe
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///C:Program FilesYahoo!Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~3Office10EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:Program FilesYahoo!Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:Program FilesYahoo!Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:Program FilesYahoo!Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_06binssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_06binssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:WINDOWSsystem32shdocvw.dll
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program FilesAIMaim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:Program FilesYahoo!Commonyinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/window [...] ...eb_site
O20 - Winlogon Notify: WRNotifier - C:WINDOWSSYSTEM32WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:Program FilesCommon FilesAdobe Systems SharedServiceAdobelmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:WINDOWSsystem32nvsvc32.exe

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blue68f100   04-30-2006 at 09:03:44 PM
- 0 +

Have you tried shutting down all of the services you are running, AIM, Yahoo.... You are running a lot of TSR's and all using the nic.

Also check to see if your connection is using a Proxy Server.

Reply to blue68f100
kdxrider9262   05-01-2006 at 12:26:58 AM
- 0 +

Maybe your ethernet cable is bad...is it custom made or a retail one?

Reply to kdxrider9262
xMercyful28c   05-01-2006 at 03:23:01 AM
- 0 +

I have tried different rj45 cables, still the same result.. the cables are store bought and work fine with the other computers. i have disabled the majority of my services that dont pertain to me.. in compliance with http://web.archive.org/web/2005032 [...] icecfg.htm
i was having the problem before i disabled services and i am still getting the same speed after disabling the services...
i am not familiar with TSR's but i do notice that Hijack this does show some stuff that i have disabled.. for example anything yahoo, and messanger... and my connection is not using a proxy server, i came to that conclusion by looking at the connection settings within the tools/options tab of firefox.

and here is an updated Hijack this log: i had a lot of open programs running last time....

Logfile of HijackThis v1.99.1
Scan saved at 9:25:16 PM, on 4/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:WINDOWSSystem32smss.exe
C:WINDOWSsystem32winlogon.exe
C:WINDOWSsystem32services.exe
C:WINDOWSsystem32lsass.exe
C:WINDOWSsystem32svchost.exe
C:WINDOWSSystem32svchost.exe
C:WINDOWSExplorer.EXE
C:WINDOWSsystem32nvsvc32.exe
C:Program FilesLavasoftAd-aware 6Ad-watch.exe
C:PROGRA~1MOZILL~1FIREFOX.EXE
C:Documents and SettingsThe Dirty ShiznoDesktopMaintenanceHijackThis.exe

R1 - HKCUSoftwareMicrosoftInternet ExplorerMain,Window Title = xMercyful28x
O4 - HKLM..Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM..Run: [Ad-watch] C:Program FilesLavasoftAd-aware 6Ad-watch.exe
O4 - HKLM..Run: [NvCplDaemon] RUNDLL32.EXE C:WINDOWSsystem32NvCpl.dll,NvStartup
O4 - HKLM..Run: [nwiz] nwiz.exe /install
O4 - HKLM..Run: [NvMediaCenter] RUNDLL32.EXE C:WINDOWSsystem32NvMcTray.dll,NvTaskbarInit
O4 - HKCU..Run: [AIM] C:Program FilesAIMaim.exe -cnetwait.odl
O4 - Startup: Xfire.lnk = C:Program FilesXfireXfire.exe
O6 - HKCUSoftwarePoliciesMicrosoftInternet ExplorerControl Panel present
O8 - Extra context menu item: &Yahoo! Search - file:///C:Program FilesYahoo!Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:PROGRA~1MICROS~3Office10EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:Program FilesYahoo!Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:Program FilesYahoo!Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:Program FilesYahoo!Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_06binssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:Program FilesJavajre1.5.0_06binssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:WINDOWSsystem32shdocvw.dll
O9 - Extra button: (no name) - {9819CC0E-9669-4D01-9CD7-2C66DA43AC6C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:Program FilesAIMaim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:Program FilesMessengermsmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:Program FilesYahoo!Commonyinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/window [...] 2342368140
O20 - Winlogon Notify: WRNotifier - C:WINDOWSSYSTEM32WRLogonNTF.dll
O23 - Service: Adobe LM Service - Unknown owner - C:Program FilesCommon FilesAdobe Systems SharedServiceAdobelmsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:WINDOWSsystem32nvsvc32.exe

Reply to xMercyful28c
kdxrider9262   05-02-2006 at 05:55:20 AM
- 0 +

sorry if this was already stated but have you tried updating your NIC card drivers to the latest (i didnt feel like reading whole post again :()

Reply to kdxrider9262
xMercyful28c   05-02-2006 at 06:59:42 AM
- 0 +

even tho' it was difficult to find i did update my nic drivers... i was having the problem with the updated drivers... so i rolled the drivers back, with the same results... i have reinstalled the newest drivers since...

Reply to xMercyful28c
xMercyful28c   05-05-2006 at 03:09:52 AM
- 0 +

thank you for everyones help.. i have solved the problem.... i am getting correct speeds of around 2.5mbps now... apparently... hehe... i tinkered with the "wrong" settings with system mechanic pro 6... lol... i set everything to default... and now she works.... hoody hoo

Reply to xMercyful28c
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