Caution!-GE EasyCam Pro driver rendered Win98 system unboo..

[Guest]

Archived from groups: alt.comp.periphs.webcam (More info?)

I bought one of these on sale at Target for $25, it works fine on my Win
XP system. Had my parents get one, they run Win 98 SE on a Dell
Dimension desktop. Their computer exceeded all the system requirements.
My dad turned off his Norton anti-virus, popped in the driver disc
(no, he didn't plug the camera in first, he followed the instructions
exactly) and installed the drivers, then rebooted- his computer made it
as far as the desktop background image, the Windows startup music,then
it stopped. No taskbar, no icons. He could alt-crl-del and restart,
that was about it. Same thing when he tried safe mode- no taskbar or
icons. Also tried using a startup floppy and his windows cd-rom just to
restore the operating system, couldn't do that either. He'll either
reformat or buy a new drive and install windows and save the old drive
to recover his data. An expensive mistake. The fine folks at GE/Jasco
couldn't offer any more than "sometimes it just won't work."
Win98 users, buy with caution if at all!!!

 

[Guest]

Archived from groups: alt.comp.periphs.webcam (More info?)

maybe win98 hold down CTRL when booting then from dos prompt
scanreg /?
scanreg /restore
and go back to a registry with date before installing the gotcha driver.

"Phuc Tup" <world_of_woodman@hotmail.com> wrote in message
news:417D2C22.2010707@hotmail.com...
> I bought one of these on sale at Target for $25, it works fine on my Win
> XP system. Had my parents get one, they run Win 98 SE on a Dell
> Dimension desktop. Their computer exceeded all the system requirements.
> My dad turned off his Norton anti-virus, popped in the driver disc
> (no, he didn't plug the camera in first, he followed the instructions
> exactly) and installed the drivers, then rebooted- his computer made it
> as far as the desktop background image, the Windows startup music,then
> it stopped. No taskbar, no icons. He could alt-crl-del and restart,
> that was about it. Same thing when he tried safe mode- no taskbar or
> icons. Also tried using a startup floppy and his windows cd-rom just to
> restore the operating system, couldn't do that either. He'll either
> reformat or buy a new drive and install windows and save the old drive
> to recover his data. An expensive mistake. The fine folks at GE/Jasco
> couldn't offer any more than "sometimes it just won't work."
> Win98 users, buy with caution if at all!!!

 

[Guest]

Archived from groups: alt.comp.periphs.webcam (More info?)

bumtracks wrote:
> maybe win98 hold down CTRL when booting then from dos prompt
> scanreg /?
> scanreg /restore
> and go back to a registry with date before installing the gotcha driver.
>
> "Phuc Tup" <world_of_woodman@hotmail.com> wrote in message
> news:417D2C22.2010707@hotmail.com...
>
>>I bought one of these on sale at Target for $25, it works fine on my Win
>>XP system. Had my parents get one, they run Win 98 SE on a Dell
>>Dimension desktop. Their computer exceeded all the system requirements.
>> My dad turned off his Norton anti-virus, popped in the driver disc
>>(no, he didn't plug the camera in first, he followed the instructions
>>exactly) and installed the drivers, then rebooted- his computer made it
>>as far as the desktop background image, the Windows startup music,then
>>it stopped. No taskbar, no icons. He could alt-crl-del and restart,
>>that was about it. Same thing when he tried safe mode- no taskbar or
>>icons. Also tried using a startup floppy and his windows cd-rom just to
>>restore the operating system, couldn't do that either. He'll either
>>reformat or buy a new drive and install windows and save the old drive
>>to recover his data. An expensive mistake. The fine folks at GE/Jasco
>>couldn't offer any more than "sometimes it just won't work."
>>Win98 users, buy with caution if at all!!!
>
>
>
Success!
Tried scanreg, it didn't work. I had him delete the drivers from DOS,
still no good. I couldn't get system file checker (sfc) to run.
He spent an hour on the phone with Microsoft- doesn't remember
specifically what he did (they'll email a transcript, I'll post that
when he gets it), said they ran through DOS again similar to the way I
had him try, after several reboots, it worked! Microsoft phone tech
told him driver software had corrupted explorer.exe. Only cost $35!
They asked if he wanted to try to reinstall the camera, he took a pass
on that, LOL.

Thanks for tips