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Windows Explorer is CRASHING!!!

Last response: in Windows 2000/NT
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April 7, 2005 2:02:31 AM

Archived from groups: microsoft.public.win2000.general (More info?)

Hi everyone,

My problem is with Windows 2000 Windows Explorer.

Whenever I start up more than one instance, it crashes most of the time.

My system:
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Item Value
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 4 Build 2195
OS Manufacturer Microsoft Corporation
System Name xxxxxxxxxxxxx
System Manufacturer VIA Technologies, Inc.
System Model KT600
System Type X86-based PC
Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
BIOS Version Phoenix - AwardBIOS v6.00PG
Windows Directory C:\WINNT
Locale United States
Time Zone Central Daylight Time
Total Physical Memory 523,760 KB
Available Physical Memory 348,244 KB
Total Virtual Memory 3,758,080 KB
Available Virtual Memory 3,442,960 KB
Page File Space 3,234,320 KB
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=


My error message:
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Program Error
-------------------

explorer.exe has generated errors and will be closed by Windows.
You will need to restart the program.

An error log is being created.


OK

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


My System Log:
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Type Date Time Source Category Event
Error 4/5/2005 8:57:58 PM DCOM None 10000
Error 4/5/2005 8:56:48 PM Service Control Manager
None 7001
Warning 4/5/2005 8:56:48 PM W32Time None 54
Error 4/5/2005 8:56:43 PM Service Control Manager
None 7000
Information 4/5/2005 8:56:37 PM eventlog None 6005
Information 4/5/2005 8:56:37 PM eventlog None 6009
Error 4/5/2005 8:56:38 PM Netlogon None 5719
Information 4/5/2005 8:55:14 PM eventlog None 6006
Information 4/5/2005 8:52:42 PM Removable Storage Service
None 160
Error 4/5/2005 8:44:16 PM Netlogon None 5719
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


The problem started after performing the latest update
on Win2k from Microsoft.

The crash happens after I open up more than
one instance of Win Explorer - 2 or more
processes with Win Exp at the same time.

In Task Manager, the system idle process is taking
up about 99% of the CPU time - so there isn’t another
process hogging time.


Does anyone have any ideas as to what the problem might be?

- Sam
Anonymous
April 7, 2005 4:45:01 AM

Archived from groups: microsoft.public.win2000.general (More info?)

I'm wondering why you have almost 4 GB of Virtual Memory with only 512MB of
RAM? Did you run any system tweak programs or did you make any registry
changes?

Also can you open up the file c:\boot.ini and paste the contents in a post?
Thanks.

Nick

"SAM" wrote:

>
> Hi everyone,
>
> My problem is with Windows 2000 Windows Explorer.
>
> Whenever I start up more than one instance, it crashes most of the time.
>
> My system:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Item Value
> OS Name Microsoft Windows 2000 Professional
> Version 5.0.2195 Service Pack 4 Build 2195
> OS Manufacturer Microsoft Corporation
> System Name xxxxxxxxxxxxx
> System Manufacturer VIA Technologies, Inc.
> System Model KT600
> System Type X86-based PC
> Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
> BIOS Version Phoenix - AwardBIOS v6.00PG
> Windows Directory C:\WINNT
> Locale United States
> Time Zone Central Daylight Time
> Total Physical Memory 523,760 KB
> Available Physical Memory 348,244 KB
> Total Virtual Memory 3,758,080 KB
> Available Virtual Memory 3,442,960 KB
> Page File Space 3,234,320 KB
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
>
> My error message:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
> Program Error
> -------------------
>
> explorer.exe has generated errors and will be closed by Windows.
> You will need to restart the program.
>
> An error log is being created.
>
>
> OK
>
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
> My System Log:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> Type Date Time Source Category Event
> Error 4/5/2005 8:57:58 PM DCOM None 10000
> Error 4/5/2005 8:56:48 PM Service Control Manager
> None 7001
> Warning 4/5/2005 8:56:48 PM W32Time None 54
> Error 4/5/2005 8:56:43 PM Service Control Manager
> None 7000
> Information 4/5/2005 8:56:37 PM eventlog None 6005
> Information 4/5/2005 8:56:37 PM eventlog None 6009
> Error 4/5/2005 8:56:38 PM Netlogon None 5719
> Information 4/5/2005 8:55:14 PM eventlog None 6006
> Information 4/5/2005 8:52:42 PM Removable Storage Service
> None 160
> Error 4/5/2005 8:44:16 PM Netlogon None 5719
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
> The problem started after performing the latest update
> on Win2k from Microsoft.
>
> The crash happens after I open up more than
> one instance of Win Explorer - 2 or more
> processes with Win Exp at the same time.
>
> In Task Manager, the system idle process is taking
> up about 99% of the CPU time - so there isn’t another
> process hogging time.
>
>
> Does anyone have any ideas as to what the problem might be?
>
> - Sam
>
April 7, 2005 3:41:42 PM

Archived from groups: microsoft.public.win2000.general (More info?)

On Thu, 7 Apr 2005 00:45:01 -0700, "Nick Staff" <nick.staff@comcast.net> wrote:

>I'm wondering why you have almost 4 GB of Virtual Memory with only 512MB of
>RAM? Did you run any system tweak programs or did you make any registry
>changes?

No - no tweaks or changes to the registry.

I set up a partition dedicated to the swap file (to reduce the effects
of fragmentation). I allocated 4 GB on an 80 GB HDD for that partition.
(Who knows? Someday I *MIGHT* put more RAM on this system.) I gave the
swap file the entire partition to play with.

Is this a problem?


>Also can you open up the file c:\boot.ini and paste the contents in a post?
>Thanks.

You betcha!

-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000 Professional"
/fastdetect
-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-


SAM
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=
=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=+=


>Nick
>
>"SAM" wrote:
>
>>
>> Hi everyone,
>>
>> My problem is with Windows 2000 Windows Explorer.
>>
>> Whenever I start up more than one instance, it crashes most of the time.
>>
>> My system:
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>> Item Value
>> OS Name Microsoft Windows 2000 Professional
>> Version 5.0.2195 Service Pack 4 Build 2195
>> OS Manufacturer Microsoft Corporation
>> System Name xxxxxxxxxxxxx
>> System Manufacturer VIA Technologies, Inc.
>> System Model KT600
>> System Type X86-based PC
>> Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
>> BIOS Version Phoenix - AwardBIOS v6.00PG
>> Windows Directory C:\WINNT
>> Locale United States
>> Time Zone Central Daylight Time
>> Total Physical Memory 523,760 KB
>> Available Physical Memory 348,244 KB
>> Total Virtual Memory 3,758,080 KB
>> Available Virtual Memory 3,442,960 KB
>> Page File Space 3,234,320 KB
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>>
>>
>> My error message:
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>>
>> Program Error
>> -------------------
>>
>> explorer.exe has generated errors and will be closed by Windows.
>> You will need to restart the program.
>>
>> An error log is being created.
>>
>>
>> OK
>>
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>>
>>
>> My System Log:
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>> Type Date Time Source Category Event
>> Error 4/5/2005 8:57:58 PM DCOM None 10000
>> Error 4/5/2005 8:56:48 PM Service Control Manager
>> None 7001
>> Warning 4/5/2005 8:56:48 PM W32Time None 54
>> Error 4/5/2005 8:56:43 PM Service Control Manager
>> None 7000
>> Information 4/5/2005 8:56:37 PM eventlog None 6005
>> Information 4/5/2005 8:56:37 PM eventlog None 6009
>> Error 4/5/2005 8:56:38 PM Netlogon None 5719
>> Information 4/5/2005 8:55:14 PM eventlog None 6006
>> Information 4/5/2005 8:52:42 PM Removable Storage Service
>> None 160
>> Error 4/5/2005 8:44:16 PM Netlogon None 5719
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>>
>>
>> The problem started after performing the latest update
>> on Win2k from Microsoft.
>>
>> The crash happens after I open up more than
>> one instance of Win Explorer - 2 or more
>> processes with Win Exp at the same time.
>>
>> In Task Manager, the system idle process is taking
>> up about 99% of the CPU time - so there isn't another
>> process hogging time.
>>
>>
>> Does anyone have any ideas as to what the problem might be?
>>

- Sam
Related resources
April 7, 2005 8:54:29 PM

Archived from groups: microsoft.public.win2000.general (More info?)

I have some new info.

After booting with msconfig using selective startup
(with Process System.ini file and loading system services),
my problem with Windows Explorer crashing still persists.
From that I think that I can conclude that the problem isn’t
related to any apps being loaded, but to the Windows 2000
operating system itself.

Does anyone have any thoughts on this?

SAM
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


On Wed, 06 Apr 2005 22:02:31 -0500, SAM <wylbur[at]ev1[dot]net> wrote:

>
>Hi everyone,
>
>My problem is with Windows 2000 Windows Explorer.
>
>Whenever I start up more than one instance, it crashes most of the time.
>
>My system:
>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>Item Value
>OS Name Microsoft Windows 2000 Professional
>Version 5.0.2195 Service Pack 4 Build 2195
>OS Manufacturer Microsoft Corporation
>System Name xxxxxxxxxxxxx
>System Manufacturer VIA Technologies, Inc.
>System Model KT600
>System Type X86-based PC
>Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
>BIOS Version Phoenix - AwardBIOS v6.00PG
>Windows Directory C:\WINNT
>Locale United States
>Time Zone Central Daylight Time
>Total Physical Memory 523,760 KB
>Available Physical Memory 348,244 KB
>Total Virtual Memory 3,758,080 KB
>Available Virtual Memory 3,442,960 KB
>Page File Space 3,234,320 KB
>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
>
>My error message:
>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>Program Error
>-------------------
>
>explorer.exe has generated errors and will be closed by Windows.
>You will need to restart the program.
>
>An error log is being created.
>
>
> OK
>
>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
>My System Log:
>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>Type Date Time Source Category Event
>Error 4/5/2005 8:57:58 PM DCOM None 10000
>Error 4/5/2005 8:56:48 PM Service Control Manager
> None 7001
>Warning 4/5/2005 8:56:48 PM W32Time None 54
>Error 4/5/2005 8:56:43 PM Service Control Manager
> None 7000
>Information 4/5/2005 8:56:37 PM eventlog None 6005
>Information 4/5/2005 8:56:37 PM eventlog None 6009
>Error 4/5/2005 8:56:38 PM Netlogon None 5719
>Information 4/5/2005 8:55:14 PM eventlog None 6006
>Information 4/5/2005 8:52:42 PM Removable Storage Service
> None 160
>Error 4/5/2005 8:44:16 PM Netlogon None 5719
>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
>The problem started after performing the latest update
>on Win2k from Microsoft.
>
>The crash happens after I open up more than
>one instance of Win Explorer - 2 or more
>processes with Win Exp at the same time.
>
>In Task Manager, the system idle process is taking
>up about 99% of the CPU time - so there isn’t another
>process hogging time.
>
>
>Does anyone have any ideas as to what the problem might be?
>
>- Sam

- Sam
Anonymous
April 7, 2005 9:13:03 PM

Archived from groups: microsoft.public.win2000.general (More info?)

SAM-

Two things I would suggest - one is a possible fix and the other a workaround.

For the fix, try going to the command line and typing sfc /scannow. This
will check your System files for incorrect versions, etc and replace any that
are wrong (You will most likely be asked to insert your installation CD
during this). Reboot and see if that helps (the reboot may not be neccesary
but I'm not sure).

The workaround is to open my computer and fo to tools > folder Options.
Click the View tab and scroll down until you see launch folder windows in a
seperate process. Now if it's checked you might want to try unchecking it
because your system might be getting an error when it loads multiple
explorer.exe processes (granted that means something somewhere is not working
right). If it's unchecked try checking it as this might fix your problem by
isolating multiple explorer windows to their own process.

Please let me know the results if you try any of these steps.

Thanks,

Nick

"SAM" wrote:

>
> I have some new info.
>
> After booting with msconfig using selective startup
> (with Process System.ini file and loading system services),
> my problem with Windows Explorer crashing still persists.
> From that I think that I can conclude that the problem isn’t
> related to any apps being loaded, but to the Windows 2000
> operating system itself.
>
> Does anyone have any thoughts on this?
>
> SAM
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
> On Wed, 06 Apr 2005 22:02:31 -0500, SAM <wylbur[at]ev1[dot]net> wrote:
>
> >
> >Hi everyone,
> >
> >My problem is with Windows 2000 Windows Explorer.
> >
> >Whenever I start up more than one instance, it crashes most of the time.
> >
> >My system:
> >-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> >Item Value
> >OS Name Microsoft Windows 2000 Professional
> >Version 5.0.2195 Service Pack 4 Build 2195
> >OS Manufacturer Microsoft Corporation
> >System Name xxxxxxxxxxxxx
> >System Manufacturer VIA Technologies, Inc.
> >System Model KT600
> >System Type X86-based PC
> >Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
> >BIOS Version Phoenix - AwardBIOS v6.00PG
> >Windows Directory C:\WINNT
> >Locale United States
> >Time Zone Central Daylight Time
> >Total Physical Memory 523,760 KB
> >Available Physical Memory 348,244 KB
> >Total Virtual Memory 3,758,080 KB
> >Available Virtual Memory 3,442,960 KB
> >Page File Space 3,234,320 KB
> >-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> >
> >
> >My error message:
> >-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >
> >Program Error
> >-------------------
> >
> >explorer.exe has generated errors and will be closed by Windows.
> >You will need to restart the program.
> >
> >An error log is being created.
> >
> >
> > OK
> >
> >-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >
> >
> >My System Log:
> >-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >Type Date Time Source Category Event
> >Error 4/5/2005 8:57:58 PM DCOM None 10000
> >Error 4/5/2005 8:56:48 PM Service Control Manager
> > None 7001
> >Warning 4/5/2005 8:56:48 PM W32Time None 54
> >Error 4/5/2005 8:56:43 PM Service Control Manager
> > None 7000
> >Information 4/5/2005 8:56:37 PM eventlog None 6005
> >Information 4/5/2005 8:56:37 PM eventlog None 6009
> >Error 4/5/2005 8:56:38 PM Netlogon None 5719
> >Information 4/5/2005 8:55:14 PM eventlog None 6006
> >Information 4/5/2005 8:52:42 PM Removable Storage Service
> > None 160
> >Error 4/5/2005 8:44:16 PM Netlogon None 5719
> >-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >
> >
> >The problem started after performing the latest update
> >on Win2k from Microsoft.
> >
> >The crash happens after I open up more than
> >one instance of Win Explorer - 2 or more
> >processes with Win Exp at the same time.
> >
> >In Task Manager, the system idle process is taking
> >up about 99% of the CPU time - so there isn’t another
> >process hogging time.
> >
> >
> >Does anyone have any ideas as to what the problem might be?
> >
> >- Sam
>
> - Sam
>
April 10, 2005 2:11:03 AM

Archived from groups: microsoft.public.win2000.general (More info?)

OK - THIS is getting to be a real pain in the brain ...


If I start one - *JUST* *ONE* - instance of Windows Explorer,
then hit left arrow to collapse "My Documents" - it crashes.

... and burns ... with smouldering wreckage strewn about.


Is it time for me to wipe the hard drive and reinstall Windows 2000?


Is there anyone who can figure this one out?


- SAM
-=-=-=-=-=-=-=-=-=-=-


On Thu, 07 Apr 2005 16:54:29 -0500, SAM <wylbur[at]ev1[dot]net> wrote:

>
>I have some new info.
>
>After booting with msconfig using selective startup
>(with Process System.ini file and loading system services),
>my problem with Windows Explorer crashing still persists.
>From that I think that I can conclude that the problem isn’t
>related to any apps being loaded, but to the Windows 2000
>operating system itself.
>
>Does anyone have any thoughts on this?
>
>SAM
>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
>On Wed, 06 Apr 2005 22:02:31 -0500, SAM <wylbur[at]ev1[dot]net> wrote:
>
>>
>>Hi everyone,
>>
>>My problem is with Windows 2000 Windows Explorer.
>>
>>Whenever I start up more than one instance, it crashes most of the time.
>>
>>My system:
>>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>>Item Value
>>OS Name Microsoft Windows 2000 Professional
>>Version 5.0.2195 Service Pack 4 Build 2195
>>OS Manufacturer Microsoft Corporation
>>System Name xxxxxxxxxxxxx
>>System Manufacturer VIA Technologies, Inc.
>>System Model KT600
>>System Type X86-based PC
>>Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
>>BIOS Version Phoenix - AwardBIOS v6.00PG
>>Windows Directory C:\WINNT
>>Locale United States
>>Time Zone Central Daylight Time
>>Total Physical Memory 523,760 KB
>>Available Physical Memory 348,244 KB
>>Total Virtual Memory 3,758,080 KB
>>Available Virtual Memory 3,442,960 KB
>>Page File Space 3,234,320 KB
>>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>>
>>
>>My error message:
>>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>>
>>Program Error
>>-------------------
>>
>>explorer.exe has generated errors and will be closed by Windows.
>>You will need to restart the program.
>>
>>An error log is being created.
>>
>>
>> OK
>>
>>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>>
>>
>>My System Log:
>>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>>Type Date Time Source Category Event
>>Error 4/5/2005 8:57:58 PM DCOM None 10000
>>Error 4/5/2005 8:56:48 PM Service Control Manager
>> None 7001
>>Warning 4/5/2005 8:56:48 PM W32Time None 54
>>Error 4/5/2005 8:56:43 PM Service Control Manager
>> None 7000
>>Information 4/5/2005 8:56:37 PM eventlog None 6005
>>Information 4/5/2005 8:56:37 PM eventlog None 6009
>>Error 4/5/2005 8:56:38 PM Netlogon None 5719
>>Information 4/5/2005 8:55:14 PM eventlog None 6006
>>Information 4/5/2005 8:52:42 PM Removable Storage Service
>> None 160
>>Error 4/5/2005 8:44:16 PM Netlogon None 5719
>>-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>>
>>
>>The problem started after performing the latest update
>>on Win2k from Microsoft.
>>
>>The crash happens after I open up more than
>>one instance of Win Explorer - 2 or more
>>processes with Win Exp at the same time.
>>
>>In Task Manager, the system idle process is taking
>>up about 99% of the CPU time - so there isn’t another
>>process hogging time.
>>
>>
>>Does anyone have any ideas as to what the problem might be?
>>
>>- Sam
>
>- Sam

- Sam
April 10, 2005 2:41:58 AM

Archived from groups: microsoft.public.win2000.general (More info?)

On Sat, 09 Apr 2005 22:11:03 -0500, SAM <wylbur[at]ev1[dot]net> wrote:

>OK - THIS is getting to be a real pain in the brain ...
>
>
>If I start one - *JUST* *ONE* - instance of Windows Explorer,
>then hit left arrow to collapse "My Documents" - it crashes.
>
> ... and burns ... with smouldering wreckage strewn about.
>
>
>Is it time for me to wipe the hard drive and reinstall Windows 2000?
>
>
>Is there anyone who can figure this one out?

OK - I've gone back to using selective startup with msconfig.

During the boot process, right after the desktop comes up
(along with all of my icons), and I can summon up
several instances of Windows Explorer - and it seems to work OK.

During that time, there is still a lot of disk activity.

Then, the message for the automatic windows update
feature pops up in a balloon from the system trey.

After that, Windows Explorer bombs out whenever I
bring up an instance of it and collapse the
"My Documents" folder. Something is being loaded
at that point that Win Exp doesn't like.

Any ideas as to what that might be?

- Sam
April 13, 2005 10:39:05 PM

Archived from groups: microsoft.public.win2000.general (More info?)

Hi again,

I still have the problem with Windows Explorer crashing, and I think
I have an idea as to why: It might have something to do with some Iomega stuff.

My system log was not functioning properly. After performing a reset on it,
I got some error entries that mention some Iomega services. The entries,
and their associated descriptions, are listed below:
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Error 4/13/2005 2:30:48 PM Service Control Manager None 7001 N/A
------------------
The Iomega Active Disk service depends on the Iomega App Services service which failed
to start because of the following error: The system cannot find the path specified.

Warning 4/13/2005 2:30:46 PM W32Time None 54 N/A
------------------
The Windows Time Service was not able to find a Domain Controller.
A time and date update was not possible.

Error 4/13/2005 2:30:36 PM Service Control Manager None 7000 N/A
------------------
The Iomega App Services service failed to start due to the following error:
The system cannot find the path specified.

Error 4/13/2005 2:30:33 PM Service Control Manager None 7000 N/A
------------------
The avast! Antivirus service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

Error 4/13/2005 2:30:33 PM Service Control Manager None 7009 N/A
------------------
Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect.

Information 4/13/2005 2:30:27 PM eventlog None 6005 N/A
------------------
The Event log service was started.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

I installed the Iomega stuff, then uninstalled it,
and I still got the same problem, with the same error
entries in the system log.

Can anyone tell me what path is it referring to?
... and what it is that it's looking for?
... or how to get rid of this altogether?

Iomega tells me that they do not have a cleaner,
so I'll have to do this the hard way.

- Sam
Anonymous
April 13, 2005 10:39:06 PM

Archived from groups: microsoft.public.win2000.general (More info?)

There are a few big hardware companies whose hardware I might install, but
only if it doesn't require their software. It's been my experience that if
one wants to noticibly degrade system performance and/or break Windows in
ways that just makes ya go 'huh', then it's a toss-up between IOMega,
Logitech, and Kennsington as the most irresponsible software producing high
profile company (Well IOmega really has it in the bag with the other two tie
as runner up). Just my experience and opinion.

That said I don't know if IOMega is causing the problem here (the event log
entries don't really convince me because logging errors is the most
functional feature of IOmega's software suites). Of course it might be
IOMega - I don't know.

Could you do me a favor though? Retsrat your computer in safe mode (by
pressing F8 during reboot). Then open up tons of explorer windows and see if
you can make it crash. Let me know what happens.

Thanks,

Nick Staff



"SAM" wrote:

>
> Hi again,
>
> I still have the problem with Windows Explorer crashing, and I think
> I have an idea as to why: It might have something to do with some Iomega stuff.
>
> My system log was not functioning properly. After performing a reset on it,
> I got some error entries that mention some Iomega services. The entries,
> and their associated descriptions, are listed below:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
> Error 4/13/2005 2:30:48 PM Service Control Manager None 7001 N/A
> ------------------
> The Iomega Active Disk service depends on the Iomega App Services service which failed
> to start because of the following error: The system cannot find the path specified.
>
> Warning 4/13/2005 2:30:46 PM W32Time None 54 N/A
> ------------------
> The Windows Time Service was not able to find a Domain Controller.
> A time and date update was not possible.
>
> Error 4/13/2005 2:30:36 PM Service Control Manager None 7000 N/A
> ------------------
> The Iomega App Services service failed to start due to the following error:
> The system cannot find the path specified.
>
> Error 4/13/2005 2:30:33 PM Service Control Manager None 7000 N/A
> ------------------
> The avast! Antivirus service failed to start due to the following error:
> The service did not respond to the start or control request in a timely fashion.
>
> Error 4/13/2005 2:30:33 PM Service Control Manager None 7009 N/A
> ------------------
> Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect.
>
> Information 4/13/2005 2:30:27 PM eventlog None 6005 N/A
> ------------------
> The Event log service was started.
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
> I installed the Iomega stuff, then uninstalled it,
> and I still got the same problem, with the same error
> entries in the system log.
>
> Can anyone tell me what path is it referring to?
> ... and what it is that it's looking for?
> ... or how to get rid of this altogether?
>
> Iomega tells me that they do not have a cleaner,
> so I'll have to do this the hard way.
>
> - Sam
>
April 15, 2005 7:43:14 PM

Archived from groups: microsoft.public.win2000.general (More info?)

On Fri, 15 Apr 2005 03:26:02 -0700, "Nick Staff" <nick.staff@comcast.net> wrote:

>I come from the distant land known as Los Angeles ;) 

*LOL*

A strange and alien place indeed!


First, I have some new info.

After my little adventure with IomegaWare installation,
some new error entries were made to the application log.

They are as follows:

Type Date Time Source Category Event User
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Error 4/13/2005 8:34:03 PM rasctrs None 2001 N/A
_._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
The description for Event ID ( 2001 ) in Source ( rasctrs ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. The following information
is part of the event: The event log file is corrupt..
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Error 4/13/2005 8:34:03 PM PerfNet None 2002 N/A
_._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
Unable to open the Redirector service. Redirector performance data will not
be returned. Error code returned is in data DWORD 0.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Error 4/13/2005 8:34:03 PM PerfNet None 2004 N/A
_._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
Unable to open the Server service. Server performance data will not be returned.
Error code returned is in data DWORD 0.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Error 4/13/2005 8:34:03 PM PerfDisk None 1000 N/A
_._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
Unable to open the Disk performance object. Status code returned is data DWORD 0.
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

So it would seem that rasctrs, PerfNet, and PerfDisk might be at the root of this issue.


I'm wondering if it would be a good idea to purge them from my system.
(Maybe editing the registry?)


We also have the system log errors that I listed in the first post to this thread:
..-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.
Error 4/13/2005 2:30:48 PM Service Control Manager None 7001 N/A
------------------
The Iomega Active Disk service depends on the Iomega App Services service which failed
to start because of the following error: The system cannot find the path specified.

Warning 4/13/2005 2:30:46 PM W32Time None 54 N/A
------------------
The Windows Time Service was not able to find a Domain Controller.
A time and date update was not possible.

Error 4/13/2005 2:30:36 PM Service Control Manager None 7000 N/A
------------------
The Iomega App Services service failed to start due to the following error:
The system cannot find the path specified.

Error 4/13/2005 2:30:33 PM Service Control Manager None 7000 N/A
------------------
The avast! Antivirus service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

Error 4/13/2005 2:30:33 PM Service Control Manager None 7009 N/A
------------------
Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect.

Information 4/13/2005 2:30:27 PM eventlog None 6005 N/A
------------------
The Event log service was started.
..-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.


I also noticed that there are a few device errors:

Device PNP Device ID Error Code
Ethernet Controller PCI\VEN_1106&DEV_3106&SUBSYS_01051106&REV_86\3&61AAA01&0&60 28
Ethernet Controller PCI\VEN_10B7&DEV_9300&SUBSYS_2C0217F2&REV_31\3&61AAA01&0&68 28


I don't know if those would have any impact or not.


- Sam
Anonymous
April 17, 2005 4:26:02 PM

Archived from groups: microsoft.public.win2000.general (More info?)

SAM-

I'm pretty sure the errors you're seeing in the event log are not related.
The errors in your Event log are largely caused by Performance Counters
failing to load which is something that can be safely ignored and if the
service isn't enables can even be expected. That's not to say one of those
event log errors can't be a clue, it just seems more like a shell issue to me.

I think this is caused by either a permissions error or something that I'll
only stumble upon after poking around the machine (no guarantee that I'll
find the answer but that's my best bet for figguring this out).

Nick Staff

"SAM" wrote:

>
> On Fri, 15 Apr 2005 03:26:02 -0700, "Nick Staff" <nick.staff@comcast.net> wrote:
>
> >I come from the distant land known as Los Angeles ;) 
>
> *LOL*
>
> A strange and alien place indeed!
>
>
> First, I have some new info.
>
> After my little adventure with IomegaWare installation,
> some new error entries were made to the application log.
>
> They are as follows:
>
> Type Date Time Source Category Event User
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> Error 4/13/2005 8:34:03 PM rasctrs None 2001 N/A
> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
> The description for Event ID ( 2001 ) in Source ( rasctrs ) cannot be found.
> The local computer may not have the necessary registry information or message
> DLL files to display messages from a remote computer. The following information
> is part of the event: The event log file is corrupt..
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> Error 4/13/2005 8:34:03 PM PerfNet None 2002 N/A
> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
> Unable to open the Redirector service. Redirector performance data will not
> be returned. Error code returned is in data DWORD 0.
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> Error 4/13/2005 8:34:03 PM PerfNet None 2004 N/A
> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
> Unable to open the Server service. Server performance data will not be returned.
> Error code returned is in data DWORD 0.
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> Error 4/13/2005 8:34:03 PM PerfDisk None 1000 N/A
> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
> Unable to open the Disk performance object. Status code returned is data DWORD 0.
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
> So it would seem that rasctrs, PerfNet, and PerfDisk might be at the root of this issue.
>
>
> I'm wondering if it would be a good idea to purge them from my system.
> (Maybe editing the registry?)
>
>
> We also have the system log errors that I listed in the first post to this thread:
> ..-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.
> Error 4/13/2005 2:30:48 PM Service Control Manager None 7001 N/A
> ------------------
> The Iomega Active Disk service depends on the Iomega App Services service which failed
> to start because of the following error: The system cannot find the path specified.
>
> Warning 4/13/2005 2:30:46 PM W32Time None 54 N/A
> ------------------
> The Windows Time Service was not able to find a Domain Controller.
> A time and date update was not possible.
>
> Error 4/13/2005 2:30:36 PM Service Control Manager None 7000 N/A
> ------------------
> The Iomega App Services service failed to start due to the following error:
> The system cannot find the path specified.
>
> Error 4/13/2005 2:30:33 PM Service Control Manager None 7000 N/A
> ------------------
> The avast! Antivirus service failed to start due to the following error:
> The service did not respond to the start or control request in a timely fashion.
>
> Error 4/13/2005 2:30:33 PM Service Control Manager None 7009 N/A
> ------------------
> Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect.
>
> Information 4/13/2005 2:30:27 PM eventlog None 6005 N/A
> ------------------
> The Event log service was started.
> ..-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.
>
>
> I also noticed that there are a few device errors:
>
> Device PNP Device ID Error Code
> Ethernet Controller PCI\VEN_1106&DEV_3106&SUBSYS_01051106&REV_86\3&61AAA01&0&60 28
> Ethernet Controller PCI\VEN_10B7&DEV_9300&SUBSYS_2C0217F2&REV_31\3&61AAA01&0&68 28
>
>
> I don't know if those would have any impact or not.
>
>
> - Sam
>
Anonymous
April 18, 2005 1:01:06 PM

Archived from groups: microsoft.public.win2000.general (More info?)

I have been experiencing the similiar problems with Windows Explorer on a
Windows 2000 Server system this morning and began troubleshooting according
to these posts. However, I discovered that we had 6 print jobs that had
failed but were spooled in a 3rd party print mangement solution we have
installed on that server. These jobs had dates ranging throughout the past
year. I deleted those six jobs and all seems to be OK.

This may not help you at all, but like you, I was assuming the fault was
with the OS but it was the 3rd party stuff hosing up the OS.

Good Luck!

Derek

"SAM" wrote:

>
> Hi everyone,
>
> My problem is with Windows 2000 Windows Explorer.
>
> Whenever I start up more than one instance, it crashes most of the time.
>
> My system:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Item Value
> OS Name Microsoft Windows 2000 Professional
> Version 5.0.2195 Service Pack 4 Build 2195
> OS Manufacturer Microsoft Corporation
> System Name xxxxxxxxxxxxx
> System Manufacturer VIA Technologies, Inc.
> System Model KT600
> System Type X86-based PC
> Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
> BIOS Version Phoenix - AwardBIOS v6.00PG
> Windows Directory C:\WINNT
> Locale United States
> Time Zone Central Daylight Time
> Total Physical Memory 523,760 KB
> Available Physical Memory 348,244 KB
> Total Virtual Memory 3,758,080 KB
> Available Virtual Memory 3,442,960 KB
> Page File Space 3,234,320 KB
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
>
> My error message:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
> Program Error
> -------------------
>
> explorer.exe has generated errors and will be closed by Windows.
> You will need to restart the program.
>
> An error log is being created.
>
>
> OK
>
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
> My System Log:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> Type Date Time Source Category Event
> Error 4/5/2005 8:57:58 PM DCOM None 10000
> Error 4/5/2005 8:56:48 PM Service Control Manager
> None 7001
> Warning 4/5/2005 8:56:48 PM W32Time None 54
> Error 4/5/2005 8:56:43 PM Service Control Manager
> None 7000
> Information 4/5/2005 8:56:37 PM eventlog None 6005
> Information 4/5/2005 8:56:37 PM eventlog None 6009
> Error 4/5/2005 8:56:38 PM Netlogon None 5719
> Information 4/5/2005 8:55:14 PM eventlog None 6006
> Information 4/5/2005 8:52:42 PM Removable Storage Service
> None 160
> Error 4/5/2005 8:44:16 PM Netlogon None 5719
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
> The problem started after performing the latest update
> on Win2k from Microsoft.
>
> The crash happens after I open up more than
> one instance of Win Explorer - 2 or more
> processes with Win Exp at the same time.
>
> In Task Manager, the system idle process is taking
> up about 99% of the CPU time - so there isn’t another
> process hogging time.
>
>
> Does anyone have any ideas as to what the problem might be?
>
> - Sam
>
Anonymous
April 18, 2005 10:13:03 PM

Archived from groups: microsoft.public.win2000.general (More info?)

Derek-

Thanks for the info Derek (and I think you're right - baring corruption the
culprit is going to be a 3ed party). Thanks again.

Nick Staff

"Derek" wrote:

> I have been experiencing the similiar problems with Windows Explorer on a
> Windows 2000 Server system this morning and began troubleshooting according
> to these posts. However, I discovered that we had 6 print jobs that had
> failed but were spooled in a 3rd party print mangement solution we have
> installed on that server. These jobs had dates ranging throughout the past
> year. I deleted those six jobs and all seems to be OK.
>
> This may not help you at all, but like you, I was assuming the fault was
> with the OS but it was the 3rd party stuff hosing up the OS.
>
> Good Luck!
>
> Derek
>
> "SAM" wrote:
>
> >
> > Hi everyone,
> >
> > My problem is with Windows 2000 Windows Explorer.
> >
> > Whenever I start up more than one instance, it crashes most of the time.
> >
> > My system:
> > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> > Item Value
> > OS Name Microsoft Windows 2000 Professional
> > Version 5.0.2195 Service Pack 4 Build 2195
> > OS Manufacturer Microsoft Corporation
> > System Name xxxxxxxxxxxxx
> > System Manufacturer VIA Technologies, Inc.
> > System Model KT600
> > System Type X86-based PC
> > Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
> > BIOS Version Phoenix - AwardBIOS v6.00PG
> > Windows Directory C:\WINNT
> > Locale United States
> > Time Zone Central Daylight Time
> > Total Physical Memory 523,760 KB
> > Available Physical Memory 348,244 KB
> > Total Virtual Memory 3,758,080 KB
> > Available Virtual Memory 3,442,960 KB
> > Page File Space 3,234,320 KB
> > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> >
> >
> > My error message:
> > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >
> > Program Error
> > -------------------
> >
> > explorer.exe has generated errors and will be closed by Windows.
> > You will need to restart the program.
> >
> > An error log is being created.
> >
> >
> > OK
> >
> > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >
> >
> > My System Log:
> > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> > Type Date Time Source Category Event
> > Error 4/5/2005 8:57:58 PM DCOM None 10000
> > Error 4/5/2005 8:56:48 PM Service Control Manager
> > None 7001
> > Warning 4/5/2005 8:56:48 PM W32Time None 54
> > Error 4/5/2005 8:56:43 PM Service Control Manager
> > None 7000
> > Information 4/5/2005 8:56:37 PM eventlog None 6005
> > Information 4/5/2005 8:56:37 PM eventlog None 6009
> > Error 4/5/2005 8:56:38 PM Netlogon None 5719
> > Information 4/5/2005 8:55:14 PM eventlog None 6006
> > Information 4/5/2005 8:52:42 PM Removable Storage Service
> > None 160
> > Error 4/5/2005 8:44:16 PM Netlogon None 5719
> > -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >
> >
> > The problem started after performing the latest update
> > on Win2k from Microsoft.
> >
> > The crash happens after I open up more than
> > one instance of Win Explorer - 2 or more
> > processes with Win Exp at the same time.
> >
> > In Task Manager, the system idle process is taking
> > up about 99% of the CPU time - so there isn’t another
> > process hogging time.
> >
> >
> > Does anyone have any ideas as to what the problem might be?
> >
> > - Sam
> >
April 19, 2005 2:16:30 PM

Archived from groups: microsoft.public.win2000.general (More info?)

Hi Nick,

I've pulled the hard drive for the problem system, put in another one,
wiped it clean, and made a fresh install of Windows 2000
- I'll get back to the problem system later.
(I've got a friend who really needs this system, and I need to move forward.)


BTW: All of my hard drives are in removable cartidges, with the proper
receivers in the system units - so switching them around is a piece of cake.


I have junk worming around on my Problem PC that doesn’t belong
- and it’s there in spite of my anti-spyware, anti-virus, and firewall
- much to my consternation.

What I would like to do is to figure out a way
to maintain a list - of apps, processes, DLL’s, whatever
- for everything that is on this fresh system
- for auditing purposes.

Then, every time I install something, generate
a new list with all of the new stuff that’s supposed
to be on the system.


DO you have any ideas as to the best way to go about doing this?


SAM
===================


On Sun, 17 Apr 2005 12:26:02 -0700, "Nick Staff" <nick.staff@comcast.net> wrote:

>SAM-
>
>I'm pretty sure the errors you're seeing in the event log are not related.
>The errors in your Event log are largely caused by Performance Counters
>failing to load which is something that can be safely ignored and if the
>service isn't enables can even be expected. That's not to say one of those
>event log errors can't be a clue, it just seems more like a shell issue to me.
>
>I think this is caused by either a permissions error or something that I'll
>only stumble upon after poking around the machine (no guarantee that I'll
>find the answer but that's my best bet for figguring this out).
>
>Nick Staff
>
>"SAM" wrote:
>
>>
>> On Fri, 15 Apr 2005 03:26:02 -0700, "Nick Staff" <nick.staff@comcast.net> wrote:
>>
>> >I come from the distant land known as Los Angeles ;) 
>>
>> *LOL*
>>
>> A strange and alien place indeed!
>>
>>
>> First, I have some new info.
>>
>> After my little adventure with IomegaWare installation,
>> some new error entries were made to the application log.
>>
>> They are as follows:
>>
>> Type Date Time Source Category Event User
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>> Error 4/13/2005 8:34:03 PM rasctrs None 2001 N/A
>> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
>> The description for Event ID ( 2001 ) in Source ( rasctrs ) cannot be found.
>> The local computer may not have the necessary registry information or message
>> DLL files to display messages from a remote computer. The following information
>> is part of the event: The event log file is corrupt..
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>> Error 4/13/2005 8:34:03 PM PerfNet None 2002 N/A
>> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
>> Unable to open the Redirector service. Redirector performance data will not
>> be returned. Error code returned is in data DWORD 0.
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>> Error 4/13/2005 8:34:03 PM PerfNet None 2004 N/A
>> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
>> Unable to open the Server service. Server performance data will not be returned.
>> Error code returned is in data DWORD 0.
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>> Error 4/13/2005 8:34:03 PM PerfDisk None 1000 N/A
>> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
>> Unable to open the Disk performance object. Status code returned is data DWORD 0.
>> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>>
>> So it would seem that rasctrs, PerfNet, and PerfDisk might be at the root of this issue.
>>
>>
>> I'm wondering if it would be a good idea to purge them from my system.
>> (Maybe editing the registry?)
>>
>>
>> We also have the system log errors that I listed in the first post to this thread:
>> ..-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.
>> Error 4/13/2005 2:30:48 PM Service Control Manager None 7001 N/A
>> ------------------
>> The Iomega Active Disk service depends on the Iomega App Services service which failed
>> to start because of the following error: The system cannot find the path specified.
>>
>> Warning 4/13/2005 2:30:46 PM W32Time None 54 N/A
>> ------------------
>> The Windows Time Service was not able to find a Domain Controller.
>> A time and date update was not possible.
>>
>> Error 4/13/2005 2:30:36 PM Service Control Manager None 7000 N/A
>> ------------------
>> The Iomega App Services service failed to start due to the following error:
>> The system cannot find the path specified.
>>
>> Error 4/13/2005 2:30:33 PM Service Control Manager None 7000 N/A
>> ------------------
>> The avast! Antivirus service failed to start due to the following error:
>> The service did not respond to the start or control request in a timely fashion.
>>
>> Error 4/13/2005 2:30:33 PM Service Control Manager None 7009 N/A
>> ------------------
>> Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect.
>>
>> Information 4/13/2005 2:30:27 PM eventlog None 6005 N/A
>> ------------------
>> The Event log service was started.
>> ..-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.
>>
>>
>> I also noticed that there are a few device errors:
>>
>> Device PNP Device ID Error Code
>> Ethernet Controller PCI\VEN_1106&DEV_3106&SUBSYS_01051106&REV_86\3&61AAA01&0&60 28
>> Ethernet Controller PCI\VEN_10B7&DEV_9300&SUBSYS_2C0217F2&REV_31\3&61AAA01&0&68 28
>>
>>
>> I don't know if those would have any impact or not.
>>
>>
>> - Sam
>>

- Sam
Anonymous
April 19, 2005 2:16:31 PM

Archived from groups: microsoft.public.win2000.general (More info?)

SAM-

I have some ideas - nothing off the top of my head that would be 100% but
there are some keys in the registry you could monitor for system dll's and
such - ill put together a list and get back to you - good ieas.

Nick

"SAM" wrote:

>
> Hi Nick,
>
> I've pulled the hard drive for the problem system, put in another one,
> wiped it clean, and made a fresh install of Windows 2000
> - I'll get back to the problem system later.
> (I've got a friend who really needs this system, and I need to move forward.)
>
>
> BTW: All of my hard drives are in removable cartidges, with the proper
> receivers in the system units - so switching them around is a piece of cake.
>
>
> I have junk worming around on my Problem PC that doesn’t belong
> - and it’s there in spite of my anti-spyware, anti-virus, and firewall
> - much to my consternation.
>
> What I would like to do is to figure out a way
> to maintain a list - of apps, processes, DLL’s, whatever
> - for everything that is on this fresh system
> - for auditing purposes.
>
> Then, every time I install something, generate
> a new list with all of the new stuff that’s supposed
> to be on the system.
>
>
> DO you have any ideas as to the best way to go about doing this?
>
>
> SAM
> ===================
>
>
> On Sun, 17 Apr 2005 12:26:02 -0700, "Nick Staff" <nick.staff@comcast.net> wrote:
>
> >SAM-
> >
> >I'm pretty sure the errors you're seeing in the event log are not related.
> >The errors in your Event log are largely caused by Performance Counters
> >failing to load which is something that can be safely ignored and if the
> >service isn't enables can even be expected. That's not to say one of those
> >event log errors can't be a clue, it just seems more like a shell issue to me.
> >
> >I think this is caused by either a permissions error or something that I'll
> >only stumble upon after poking around the machine (no guarantee that I'll
> >find the answer but that's my best bet for figguring this out).
> >
> >Nick Staff
> >
> >"SAM" wrote:
> >
> >>
> >> On Fri, 15 Apr 2005 03:26:02 -0700, "Nick Staff" <nick.staff@comcast.net> wrote:
> >>
> >> >I come from the distant land known as Los Angeles ;) 
> >>
> >> *LOL*
> >>
> >> A strange and alien place indeed!
> >>
> >>
> >> First, I have some new info.
> >>
> >> After my little adventure with IomegaWare installation,
> >> some new error entries were made to the application log.
> >>
> >> They are as follows:
> >>
> >> Type Date Time Source Category Event User
> >> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >> Error 4/13/2005 8:34:03 PM rasctrs None 2001 N/A
> >> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
> >> The description for Event ID ( 2001 ) in Source ( rasctrs ) cannot be found.
> >> The local computer may not have the necessary registry information or message
> >> DLL files to display messages from a remote computer. The following information
> >> is part of the event: The event log file is corrupt..
> >> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >> Error 4/13/2005 8:34:03 PM PerfNet None 2002 N/A
> >> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
> >> Unable to open the Redirector service. Redirector performance data will not
> >> be returned. Error code returned is in data DWORD 0.
> >> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >> Error 4/13/2005 8:34:03 PM PerfNet None 2004 N/A
> >> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
> >> Unable to open the Server service. Server performance data will not be returned.
> >> Error code returned is in data DWORD 0.
> >> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >> Error 4/13/2005 8:34:03 PM PerfDisk None 1000 N/A
> >> _._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._._
> >> Unable to open the Disk performance object. Status code returned is data DWORD 0.
> >> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >>
> >> So it would seem that rasctrs, PerfNet, and PerfDisk might be at the root of this issue.
> >>
> >>
> >> I'm wondering if it would be a good idea to purge them from my system.
> >> (Maybe editing the registry?)
> >>
> >>
> >> We also have the system log errors that I listed in the first post to this thread:
> >> ..-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.
> >> Error 4/13/2005 2:30:48 PM Service Control Manager None 7001 N/A
> >> ------------------
> >> The Iomega Active Disk service depends on the Iomega App Services service which failed
> >> to start because of the following error: The system cannot find the path specified.
> >>
> >> Warning 4/13/2005 2:30:46 PM W32Time None 54 N/A
> >> ------------------
> >> The Windows Time Service was not able to find a Domain Controller.
> >> A time and date update was not possible.
> >>
> >> Error 4/13/2005 2:30:36 PM Service Control Manager None 7000 N/A
> >> ------------------
> >> The Iomega App Services service failed to start due to the following error:
> >> The system cannot find the path specified.
> >>
> >> Error 4/13/2005 2:30:33 PM Service Control Manager None 7000 N/A
> >> ------------------
> >> The avast! Antivirus service failed to start due to the following error:
> >> The service did not respond to the start or control request in a timely fashion.
> >>
> >> Error 4/13/2005 2:30:33 PM Service Control Manager None 7009 N/A
> >> ------------------
> >> Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect.
> >>
> >> Information 4/13/2005 2:30:27 PM eventlog None 6005 N/A
> >> ------------------
> >> The Event log service was started.
> >> ..-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.-.
> >>
> >>
> >> I also noticed that there are a few device errors:
> >>
> >> Device PNP Device ID Error Code
> >> Ethernet Controller PCI\VEN_1106&DEV_3106&SUBSYS_01051106&REV_86\3&61AAA01&0&60 28
> >> Ethernet Controller PCI\VEN_10B7&DEV_9300&SUBSYS_2C0217F2&REV_31\3&61AAA01&0&68 28
> >>
> >>
> >> I don't know if those would have any impact or not.
> >>
> >>
> >> - Sam
> >>
>
> - Sam
>
!