Newegg shipping with ups

[soldierofthelam]

its funny how "Newegg" can take your money right away and make you wait over 2 weeks,
then blaim ups and other shipping CO.

But refuses to refund your money until they have the returned package.

thank you newegg for letting UPS "BROWN" play soccer with my items, and take no action agains UPS.

Newegg,
If your using a mail service to ship out items, It is also your responsibility, to make sure that mail service delivers a purchased item.







02/17/2010 07:53:00 INCORRECT ROUTING AT UPS FACILITY / UPS INTERNAL ACTIVITY[X] BALDWIN PARK, CA, US
02/17/2010 06:45:00 OUT FOR DELIVERY BALDWIN PARK, CA, US
02/17/2010 03:36:00 ARRIVAL SCAN BALDWIN PARK, CA, US
02/17/2010 02:52:00 DEPARTURE SCAN VERNON, CA, US
02/16/2010 22:42:00 LOCATION SCAN VERNON, CA, US
02/16/2010 19:33:00 UNLOAD SCAN VERNON, CA, US
02/16/2010 16:38:00 ARRIVAL SCAN VERNON, CA, US
02/12/2010 11:33:00 DEPARTURE SCAN HODGKINS, IN, US
02/12/2010 11:18:00 ARRIVAL SCAN HODGKINS, IN, US
02/12/2010 08:33:00 DEPARTURE SCAN MAUMEE, OH, US
02/12/2010 05:10:00 ARRIVAL SCAN MAUMEE, OH, US
02/12/2010 00:53:00 DEPARTURE SCAN NEW STANTON, PA, US
02/11/2010 23:37:00 LOCATION SCAN NEW STANTON, PA, US
02/11/2010 23:31:00 UNLOAD SCAN NEW STANTON, PA, US
02/11/2010 22:55:00 ARRIVAL SCAN NEW STANTON, PA, US
02/11/2010 21:05:00 DEPARTURE SCAN THORNBURG, PA, US
02/11/2010 20:18:00 LOCATION SCAN THORNBURG, PA, US
02/11/2010 08:05:00 OUT FOR DELIVERY THORNBURG, PA, US
02/11/2010 08:05:00 THE DELIVERY CHANGE REQUEST FOR THIS PACKAGE HAS BEEN COMPLETED / RETURNED TO SHIPPER[X] THORNBURG, PA, US
02/10/2010 22:27:00 A DELIVERY CHANGE REQUEST FOR THIS PACKAGE WILL BE PROCESSED / RETURN TO SENDER PENDING[X] THORNBURG, PA, US
02/10/2010 22:26:00 A DELIVERY CHANGE REQUEST FOR THIS PACKAGE WILL BE PROCESSED / RETURN TO SENDER PENDING[X] THORNBURG, PA, US
02/10/2010 19:29:00 LOCATION SCAN THORNBURG, PA, US
02/10/2010 19:29:00 EMERGENCY CONDITIONS BEYOND UPS' CONTROL / UPS INTERNAL ACTIVITY[X] THORNBURG, PA, US
02/10/2010 14:08:00 EMERGENCY CONDITIONS BEYOND UPS' CONTROL[X] THORNBURG, PA, US
02/10/2010 06:49:00 OUT FOR DELIVERY THORNBURG, PA, US
02/09/2010 19:15:00 ORIGIN SCAN THORNBURG, PA, US
02/09/2010 13:22:00 EMERGENCY CONDITIONS BEYOND UPS' CONTROL[X] THORNBURG, PA, US
02/09/2010 04:27:00 OUT FOR DELIVERY THORNBURG, PA, US
02/09/2010 04:09:00 OUT FOR DELIVERY THORNBURG, PA, US
02/09/2010 02:35:00 ARRIVAL SCAN THORNBURG, PA, US
02/08/2010 19:16:00 DEPARTURE SCAN NEW STANTON, PA, US
02/08/2010 15:06:00 LOCATION SCAN NEW STANTON, PA, US
02/08/2010 13:00:00 ARRIVAL SCAN NEW STANTON, PA, US
02/08/2010 04:58:00 DEPARTURE SCAN PARSIPPANY, NJ, US
02/05/2010 23:31:00 ARRIVAL SCAN PARSIPPANY, NJ, US
02/05/2010 22:35:00 DEPARTURE SCAN EDISON, NJ, US
02/05/2010 20:21:00 LOCATION SCAN EDISON, NJ, US
02/05/2010 14:33:00 ORIGIN SCAN EDISON, NJ, US
02/05/2010 06:00:29 BILLING INFORMATION RECEIVED[M]

 

[Newegg_Support]

Newegg,
If your using a mail service to ship out items, It is also your responsibility, to make sure that mail service delivers a purchased item.
[M]

Dear soldierofthelam,

We at Newegg could not agree more with this statement. Looking at the tracking, the package was picked up on the 5th. It is now the 18th so the fact that you neither have the item or a refund is truly unacceptable and I hope you can accept our humblest apologies.

You need a resolution ASAP and we would like to provide it to you. Please contact Newegg Rep Joshua at 800-390-1119 ext 25092 or Joshua.L.Key@newegg.com with your information so this situation can be dealt with appropriately.

Thank You,
Newegg.com