Archived from groups: microsoft.public.windowsxp.basics,microsoft.public.windowsxp.help_and_support,symantec.support.winnt.nortonantivirus.general (
More info?)
Sharon F wrote:
> On Tue, 18 Jan 2005 23:42:33 +0000, Nigel wrote:
>
>
>>A full NAV 2005 scan of my PC reports 4 AdWare files in
>>c:/windows/downloaded program files, eg SahHtml_.exe. There are no files
>>of those names in that directory. I suspect they're actually compressed
>>components of one (or more) of the files in that directory. How can I
>>find out which one(s)?
>>
>>I asked NAV support - the answers I got were very polite and completely
>>useless.
>
>
> Nigel, the "Downloaded Programs" folder is misleading. It doesn't show
> files and folders. It shows components that have been downloaded and
> installed. If you right click on any of the objects listed here, you can
> select Properties. The pages that appear give you a range of information
> about the item.
>
> On the "Dependency" tab is a list of the files involved and their location.
> NOTE: Most of the locations will be abbreviated. Example:
> C:\Windows\filename may show up as C:\Win...\filename. While it may be
> possible for something to hide in this folder, it's also likely that your
> antivirus is reporting a name of a file that is listed in one of the
> dependency sections.
>
Hi Sharon,
Thanks for your help. I had just about made it that far on my own, but
the rogues aren't listed amongst the dependencies.
I followed the instructions on the Symantec website about editing the
registry and deleting the files associated with the AdWare, apart from
the ones mentioned above. Does that mean my PC is now AdWare-free and
the files flagged by NAV now serve only as an 'audit trail'?
Nigel