Windows 2000 Professional startup problem

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

Hi everyone,

I have an old Toshiba laptop with Windows 2000 Professional (SP4, I belive).
Early this morning I went into add/remove programs and remove an unused
"Logitech Mouseware", and the system prompted for: "do you want to reboot
now?" - I said yes, and since then I'm unable to startup the machine.

It gets to the screen "press control+alt+del to begin", but when I press the
keys nothing moves ..... AT ALL - it seems that the machine doesn´t "see" the
keyboard. I've tried to reboot in safe mode, but I get stucked in the same
"press control+alt+del to begin" screen again and again.

Has anyone seen this before ? Any ideas on how to move forward from this
point ?

Any help would be appreciated. I'm about to jump out of the window !!!!

Thanks
Ana Marques

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

No i have not had this problem buy you could try reinstalling windows overtop
of your current windows to correct this problem

"Ana Marques" wrote:

> Hi everyone,
>
> I have an old Toshiba laptop with Windows 2000 Professional (SP4, I belive).
> Early this morning I went into add/remove programs and remove an unused
> "Logitech Mouseware", and the system prompted for: "do you want to reboot
> now?" - I said yes, and since then I'm unable to startup the machine.
>
> It gets to the screen "press control+alt+del to begin", but when I press the
> keys nothing moves ..... AT ALL - it seems that the machine doesn´t "see" the
> keyboard. I've tried to reboot in safe mode, but I get stucked in the same
> "press control+alt+del to begin" screen again and again.
>
> Has anyone seen this before ? Any ideas on how to move forward from this
> point ?
>
> Any help would be appreciated. I'm about to jump out of the window !!!!
>
> Thanks
> Ana Marques

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

Does the laptop have usb ports? If so, you might try a usb keyboard. I don't
know how much work you want to put into this but if the machine is
networked, you could use a third party utility to blank the Administrator
password, then connect to the registry over a network and enable auto logon,
then use the touchpad/mouse and the on-screen keyboard to reinstall your
software. Post back if you need details.
Louis


"Ana Marques" <Ana Marques@discussions.microsoft.com> wrote in message
newsA39DCEB-EF04-44C7-BF15-C58216162581@microsoft.com...
> Hi everyone,
>
> I have an old Toshiba laptop with Windows 2000 Professional (SP4, I
belive).
> Early this morning I went into add/remove programs and remove an unused
> "Logitech Mouseware", and the system prompted for: "do you want to reboot
> now?" - I said yes, and since then I'm unable to startup the machine.
>
> It gets to the screen "press control+alt+del to begin", but when I press
the
> keys nothing moves ..... AT ALL - it seems that the machine doesn´t "see"
the
> keyboard. I've tried to reboot in safe mode, but I get stucked in the same
> "press control+alt+del to begin" screen again and again.
>
> Has anyone seen this before ? Any ideas on how to move forward from this
> point ?
>
> Any help would be appreciated. I'm about to jump out of the window !!!!
>
> Thanks
> Ana Marques

 

[codigo]

Archived from groups: microsoft.public.win2000.general (More info?)

"Ana Marques" <Ana Marques@discussions.microsoft.com> wrote in message
newsA39DCEB-EF04-44C7-BF15-C58216162581@microsoft.com...
> Hi everyone,
>
> I have an old Toshiba laptop with Windows 2000 Professional (SP4, I
belive).
> Early this morning I went into add/remove programs and remove an unused
> "Logitech Mouseware", and the system prompted for: "do you want to reboot
> now?" - I said yes, and since then I'm unable to startup the machine.
>
> It gets to the screen "press control+alt+del to begin", but when I press
the
> keys nothing moves ..... AT ALL - it seems that the machine doesn´t "see"
the
> keyboard. I've tried to reboot in safe mode, but I get stucked in the same
> "press control+alt+del to begin" screen again and again.
>
> Has anyone seen this before ? Any ideas on how to move forward from this
> point ?
>
> Any help would be appreciated. I'm about to jump out of the window !!!!
>
> Thanks
> Ana Marques

Try starting the system in safe mode (F8 for boot menu - Safe Mode). I know
this a laptop, but not the model specs: can you toggle the num Lock key?

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

It's an old Toshiba Tecra 8100 and does not have USB ports, but I've tried
connecting an external keyboard on the PS2 port and still doesn´t work.
The machine as tons of "rubish" installed and it connects to an outside
network with a dedicated line, but I've also disconnected the network cabel
to try to boot it.
Trying the F8 is not an option, because I get stuck again in the same
"ctrl-alt-del to begin" screen.
Any more inputs?
Thanks
A.


> Does the laptop have usb ports? If so, you might try a usb keyboard. I don't
> know how much work you want to put into this but if the machine is
> networked, you could use a third party utility to blank the Administrator
> password, then connect to the registry over a network and enable auto logon,
> then use the touchpad/mouse and the on-screen keyboard to reinstall your
> software. Post back if you need details.
> Louis
>