Archived from groups: microsoft.public.win2000.general (
More info?)
Actually, I had already downloaded the driver which the HP Driver Checker
said I needed: Ver. 4.3 for Windows 2000. I assume the version I had been
using turned out to be 4.29 (Test Page called it 64.29). I created a new
printer with a new name for the new driver (thereby maintaining the old one
intact should I need to return to it). The new one worked fine, but I still
had the problem I was trying to solve (7-min boot time ever since paper got
stuck in the printer), so I deleted the old printer entry and now all is
fine....
....Thank you for directing me to the Printer Test Page. It was a
little confusing because I discovered the Test Page lists the driver version
differently from the HP site (64.33 as opposed to HP's 4.3.
--
Janet
--
Thanks for your time!
"DL" wrote:
> You 'may' be able to determin the driver by reference to your
> hp/tools/software
> The many drivers in the hp folder may actually be only a single version. My
> hp drivers folder lists 23 files allthough I only installed the single
> driver package.
>
> "Janetb" <Janetb@discussions.microsoft.com> wrote in message
> news:6C2EA393-6429-49B5-95D0-F45BA6D639A6@microsoft.com...
> > First of all I want to thank you for your prompt answers!
> > I'm afraid I didn't make myself clear---I have no problem downloading an
> > installing the new driver; I just want to know which of the many drivers
> in
> > the HP Drivers folder is the one in use now---in case the new one is not
> > functoining well and I want to go back to the one I have been using.
> > --
> > Thanks for the help!
> > J.
> > PS Not relevant to the above, but (by the way) my Add/Remove programs
> > dialogue doesn't seem to have an entry for my printer as you suggested....
> >
> >
> > "DL" wrote:
> >
> > > Some apps install drivers into an app specific folder you should be able
> to
> > > rename/alter the default download folder.
> > > Your Add/Remove programs dialogue should have an entry for your printer,
> the
> > > hp update installation instructions *should be followed to update the
> > > driver*
> > > With updated HP drivers I've used, once downloaded there is an
> > > install/autorun entry in the download folder to install them.
> > >
> > > "Janetb" <Janetb@discussions.microsoft.com> wrote in message
> > > news:560E0C3A-4722-40D0-BBA2-84E719B78E6D@microsoft.com...
> > > > The new driver is to be downloaded to c:\dj930. This is the same
> folder
> > > that
> > > > the past drivers are in, as they are all considered "The 930 Series".
> The
> > > > problem is that ALL the drivers we tried until getting to the 'right'
> one
> > > are
> > > > in that folder (about 10 of them), so how can I know which of the
> drivers
> > > in
> > > > the folder is the one which is presently installed? Isn't there some
> place
> > > on
> > > > the computer where all in-use (presently-functioning) drivers are
> listed?
> > > > What format are drivers? .DLL?
> > > > --
> > > > Thanks for the help!
> > > > Janet
> > > >
> > > >
> > > > "DL" wrote:
> > > >
> > > > > There will probably be an HP folder in your C drive, with a
> subfolder
> > > > > Drivers, when you install new drivers I recollect that a new HP
> > > subfolder is
> > > > > created, relevent to the version.
> > > > > If the new driver is on the hp site you should'nt have a problem,
> but as
> > > I
> > > > > said before do check on the installation procedure, specifically
> whether
> > > you
> > > > > have to disconect the printer prior to installing the driver.
> > > > >
> > > > > "Janetb" <Janetb@discussions.microsoft.com> wrote in message
> > > > > news:C4197F7E-8BD7-4588-B086-B92AD4C9F4E9@microsoft.com...
> > > > > > I did a printer driver check on the HP website, and it says I need
> an
> > > > > update.
> > > > > > So maybe i should straightaway do that anyway....However, since it
> > > took
> > > > > ages
> > > > > > for HP to give me a functioning driver when I first got the
> computer
> > > and
> > > > > > printer because at the time (2001) the Deskjet 930c was not geared
> for
> > > > > 2KPro,
> > > > > > I thought I should make sure I know what the present driver is so
> I
> > > could
> > > > > > return to present state if necessary. Under Printer
> > > Properties>Adv>Driver
> > > > > it
> > > > > > simply says HP DeskJet 930c Series which is quite general. I only
> > > remember
> > > > > > that the driver that worked was ironically not the one normally
> used
> > > for
> > > > > that
> > > > > > printer model. That all may not be relevant anymore, as the new
> driver
> > > I
> > > > > > downloaded today is specifically for 2KPro.
> > > > > >
> > > > > > Inshort, where do I look to see details of my priter driver
> (whatever
> > > I
> > > > > > would need to know to return to present state after installing new
> > > driver
> > > > > > which may not work)?
> > > > > >
> > > > > > Janet
> > > > > > --
> > > > > > Thanks for the help!x
> > > > > >
> > > > > > >
> > > > > > > Allthough since you state this occured following a printer
> problem
> > > you
> > > > > could
> > > > > > > try uninstalling the printer, and its associated software. Then
> > > > > reinstalling
> > > > > > > the printer - ensure you install as per printer instructions. eg
> > > with a
> > > > > usb
> > > > > > > printer you usually have to install the printer software, PRIOR
> to
> > > > > > > connecting your printer to your sys.
> > > > > > > If that works you might then want to check printer manu web site
> for
> > > any
> > > > > > > updated drivers.
> > > > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>
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