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Tom's Hardware > Forum > Opinions and Experiences > Computer Shops > Anybody who works or worked with Geek Squad have some info on a test?

Anybody who works or worked with Geek Squad have some info on a test?

Forum Opinions and Experiences : Computer Shops Anybody who works or worked with Geek Squad have some info on a test?

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Just got a job with GS today. It pays well for a part time job and is only 10 min from my campus.

The thing is there is a timed CIA test I must pass before they let me on the floor. Im assure of myself but still would like some tidbits if anybody has any.

Anybody take this this test, any idea on what I should expect?

Reply to djnardu
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Reply to Gandalf


Gandalf, are you sure this is the exam Geek Squad uses for its techs? Your link is to study material for the Certified Internal Auditor exam, I am not flaming you - I just thought it was kind of funny (I have many friends who are CIAs, CPAs, CFEs, and CGFMs (I even have a couple of those myself)).

djnardu: Try this link, or make your own variation.

Reply to treefrog07

The test is easy if you are truly knowledgeable in computer diagnostics, components, etc.
The test itself is meant to filter out those who don't know jack.

Gizmodo's report on the test is just about as complex as it gets... (I have had 3 friends take it already they all said it was beyond pathetic.)
http://gizmodo.com/5334219/geek-sq [...] ely-stupid

Reply to AsAnAtheist

Hello,
To apply to work for the Geek Squad you must first pass the Best Buy interview process, including a psychological screening and a drug test plus some interviews. To then actually work as a Geek Squad Agent you must pass the approipriate technical assessment - within 90 days of hire as an in-store Agent and before going on the road as an in-home Agent.

Certifications are not required per se, however the many Agents have a Vista certification and a high percentage of in-home Agents also have Apple software certification. Also, for business work, the 70-285 (SBS) is required within 90 day. A+ anymore is basically useless as it is superceded by Geek Squad's own examinations
Sample Resume

Reply to azeem1984

AsAnAtheist wrote :

to filter out those who don't know jack.


Which, unfortunately, is most of them. My girlfriends sister recently had a virus on it and took it to the GS. She had accident protection but no virus removal plan and they wanted $150 for a virus removal! When I got there, it took me, NO JOKE, 2 minutes to disable the virus and clean the system completely. If you are going to work at GS, please make sure you're one of the ones who know wtf they are doing. I have talked to very competent workers who have worked for years at companies like Dell and I have had a very good time talking to them.

Anyways, the only point I had behind this whole rant is to try not to screw over the hundreds of soccer moms who can't even tell the difference between a bios and crossfire bridge. Congrats at working there, if I didn't have a job at ITS on campus I would definitely try it out myself. I'm sure the test isn't anything difficult at all. Just remain calm and you'll do fine on it. Maybe PM me about what you like/dislike about it because I wonder if it is more up my alley than my current job.


Message edited by Manicslayer on 04-19-2010 at 06:21:30 PM
Reply to Manicslayer
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