Tape backup probelm - Need Help Please !!!

Archived from groups: microsoft.public.win2000.general (More info?)

Hi Howard,
Try updating the tape firmware and drivers for the tape to the latest. If
this does not work,try rebuilding the RSM database using following steps:

-- Stop the RSM Service.
-- Go to %SystemRoot%\System32\NtmsData and copy the data into another
folder on the c:. Now delete the data from the %SystemRoot%\System32\NtmsData
but do not delete the folder.
-- Restart the RSM Service and reboot the machine.
-- This will recreate new RSM Databases.

Lukesh

"Howard Sims" wrote:

> IT User Community.
>
> I have a windows 2000 server with a 4MM Tape back up unit installed. We have
> had repeated problems with the backup not running. We have a schedule in
> place and the tapes are labeled for each day of week but we get errors
> messages " medium not found or the back up does not even run at the scheduled
> time."
>
> We have had the tape backup unit replaced twice by Dell but it still does
> not work consistently. We are usi ng Microsoft backup software. This is a
> very frustrating problem!!
>
> Please email me if you have a solution.
>
> Any help would be greatly appreciated.
>
> Howard Sims
> Howard@NJFriendware.com
>