Archived from groups: microsoft.public.win2000.general (
More info?)
In North America, they will take your credit card
but the engineer will NOT charge it when you tell him/her that you want
the fix from that KB article.
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
On Mon, 4 Jul 2005 07:49:13 -0700, "AM" <AM@discussions.microsoft.com> wrote:
>I understand the hotfixes are free, but do I have to go through all the
>motions of paying for support like I would a normal pay per incident support
>call in order to receive the hotfix and then have the charges reversed?
>
>AM
>
>"Dave Patrick" wrote:
>
>> Hotfixes are always free.
>>
>> --
>> Regards,
>>
>> Dave Patrick ....Please no email replies - reply in newsgroup.
>> Microsoft Certified Professional
>> Microsoft MVP [Windows]
>>
http://www.microsoft.com/protect
>>
>> "AM" wrote:
>> |I am having this event occur regularly and according to a MS KB article
>> there
>> | is a hotfix for this, but I have to contact support services to obtain it.
>> | Will I have to pay to obtain this hotfix or is it free?
>> |
>> | AM
>>
>>
>>