Error when trying to install SP4 on win2K server

Archived from groups: microsoft.public.win2000.general (More info?)

Hi,
Give full control to system and administrator on your system drive and
replicate the permissions on all child objects. Download sp4 locally and
install it in safe mode.

Lukesh

"Eric Lommatsch" wrote:

> Hello,
>
> I have a windows 2000 server that I am trying to get ready to install some
> software on. Right now I am trying to Install Service Pack 4 and I am not
> having much luck with this. When I run the Installation Program it gets to
> the point where the installation is 60% complete and then I am getting
> "Service Pack 4 setup error" stating that "An Error in updating your system
> has occured" with an OK or a cancel button. if I click on the "OK" button the
> Installation is backed out. If I click on the cancel then the system is left
> in an unstable state.
>
> I have tried running the installation from both the express setup and from
> the Newtork Install and have been getting the same results. Does anybody know
> of a way for me to get Service pack 4 to complete the installation?

Archived from groups: microsoft.public.win2000.general (More info?)

Have you tried the install in safe mode?

Eric Lommatsch wrote:
> Hello,
>
> I have a windows 2000 server that I am trying to get ready to install some
> software on. Right now I am trying to Install Service Pack 4 and I am not
> having much luck with this. When I run the Installation Program it gets to
> the point where the installation is 60% complete and then I am getting
> "Service Pack 4 setup error" stating that "An Error in updating your system
> has occured" with an OK or a cancel button. if I click on the "OK" button the
> Installation is backed out. If I click on the cancel then the system is left
> in an unstable state.
>
> I have tried running the installation from both the express setup and from
> the Newtork Install and have been getting the same results. Does anybody know
> of a way for me to get Service pack 4 to complete the installation?

Archived from groups: microsoft.public.win2000.general (More info?)

Yes I have tried to run the install process in safe mode and when I did this
I received a message that said setup was unable to remove the ism.dll
mappings when I did this and I am still not able to install SP4

"Bob I" wrote:

> Have you tried the install in safe mode?
>
> Eric Lommatsch wrote:
> > Hello,
> >
> > I have a windows 2000 server that I am trying to get ready to install some
> > software on. Right now I am trying to Install Service Pack 4 and I am not
> > having much luck with this. When I run the Installation Program it gets to
> > the point where the installation is 60% complete and then I am getting
> > "Service Pack 4 setup error" stating that "An Error in updating your system
> > has occured" with an OK or a cancel button. if I click on the "OK" button the
> > Installation is backed out. If I click on the cancel then the system is left
> > in an unstable state.
> >
> > I have tried running the installation from both the express setup and from
> > the Newtork Install and have been getting the same results. Does anybody know
> > of a way for me to get Service pack 4 to complete the installation?
>
>

Archived from groups: microsoft.public.win2000.general (More info?)

Hi Eric,

Stop and disabled IIS Admin, World Wide Web Publishing service and FTP
Publishing services. Reboot the server in the normal mode and then try to
install sp4. You can also try to uninstall iis.

Lukesh


"Eric Lommatsch" wrote:

> Yes I have tried to run the install process in safe mode and when I did this
> I received a message that said setup was unable to remove the ism.dll
> mappings when I did this and I am still not able to install SP4
>
> "Bob I" wrote:
>
> > Have you tried the install in safe mode?
> >
> > Eric Lommatsch wrote:
> > > Hello,
> > >
> > > I have a windows 2000 server that I am trying to get ready to install some
> > > software on. Right now I am trying to Install Service Pack 4 and I am not
> > > having much luck with this. When I run the Installation Program it gets to
> > > the point where the installation is 60% complete and then I am getting
> > > "Service Pack 4 setup error" stating that "An Error in updating your system
> > > has occured" with an OK or a cancel button. if I click on the "OK" button the
> > > Installation is backed out. If I click on the cancel then the system is left
> > > in an unstable state.
> > >
> > > I have tried running the installation from both the express setup and from
> > > the Newtork Install and have been getting the same results. Does anybody know
> > > of a way for me to get Service pack 4 to complete the installation?
> >
> >

Archived from groups: microsoft.public.win2000.general (More info?)

I had tried disabling IIS admin, World Wide Web Publishing service and the
FTP service and that still did not work. Before I had ever come back to look
at your response, on my own I had thought of the idea of uninstalling IIS.
When I did this everything worked correctly.

"lukesh" wrote:

> Hi Eric,
>
> Stop and disabled IIS Admin, World Wide Web Publishing service and FTP
> Publishing services. Reboot the server in the normal mode and then try to
> install sp4. You can also try to uninstall iis.
>
> Lukesh
>
>
> "Eric Lommatsch" wrote:
>
> > Yes I have tried to run the install process in safe mode and when I did this
> > I received a message that said setup was unable to remove the ism.dll
> > mappings when I did this and I am still not able to install SP4
> >
> > "Bob I" wrote:
> >
> > > Have you tried the install in safe mode?
> > >
> > > Eric Lommatsch wrote:
> > > > Hello,
> > > >
> > > > I have a windows 2000 server that I am trying to get ready to install some
> > > > software on. Right now I am trying to Install Service Pack 4 and I am not
> > > > having much luck with this. When I run the Installation Program it gets to
> > > > the point where the installation is 60% complete and then I am getting
> > > > "Service Pack 4 setup error" stating that "An Error in updating your system
> > > > has occured" with an OK or a cancel button. if I click on the "OK" button the
> > > > Installation is backed out. If I click on the cancel then the system is left
> > > > in an unstable state.
> > > >
> > > > I have tried running the installation from both the express setup and from
> > > > the Newtork Install and have been getting the same results. Does anybody know
> > > > of a way for me to get Service pack 4 to complete the installation?
> > >
> > >