JPEG files

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

One of my users cannot open jpeg files. The user gets 2 error msgs. the
first is:
"No file format information can be found in the Registry" and it is
followed by:
"Unknown file format." Her computer is running Windows 2000 Professional.

When I log on as the administrator I can open them with no problems. What
has worked for me before on other machines have been running updates on them
and/or going to control panel-->Tools-->folder options-->"file types" tab and
changing the settings for jpeg files from MS Photo Editor to Imaging. I've
tried these on this machine and it is not working. Please help.

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

Is the user configued as a standard user/power user or an administrator?

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

Standard user

"jamestoney@performanceinpeople.co.uk" wrote:

> Is the user configued as a standard user/power user or an administrator?
>
>

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

Have you tried changing the user to an administrator and then changing
the folder options, then changing back to a standard user?

efg20 wrote:
> Standard user
>
> "jamestoney@performanceinpeople.co.uk" wrote:
>
> > Is the user configued as a standard user/power user or an administrator?
> >
> >

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

Why imaging that is not the default? The default is IE using DDE. You could try a repair office that should put the default open back to Photo Editor which is better than what you have now.

--
George Hester
_______________________________
"efg20" <efg20@discussions.microsoft.com> wrote in message news:A0DC43B0-3526-44E8-AE1E-5DEE9FF1031C@microsoft.com...
> One of my users cannot open jpeg files. The user gets 2 error msgs. the
> first is:
> "No file format information can be found in the Registry" and it is
> followed by:
> "Unknown file format." Her computer is running Windows 2000 Professional.
>
> When I log on as the administrator I can open them with no problems. What
> has worked for me before on other machines have been running updates on them
> and/or going to control panel-->Tools-->folder options-->"file types" tab and
> changing the settings for jpeg files from MS Photo Editor to Imaging. I've
> tried these on this machine and it is not working. Please help.

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

I would much rather have MS Photo Editor...I will give your idea a try.

"George Hester" wrote:

> Why imaging that is not the default? The default is IE using DDE. You could try a repair office that should put the default open back to Photo Editor which is better than what you have now.
>
> --
> George Hester
> _______________________________
> "efg20" <efg20@discussions.microsoft.com> wrote in message news:A0DC43B0-3526-44E8-AE1E-5DEE9FF1031C@microsoft.com...
> > One of my users cannot open jpeg files. The user gets 2 error msgs. the
> > first is:
> > "No file format information can be found in the Registry" and it is
> > followed by:
> > "Unknown file format." Her computer is running Windows 2000 Professional.
> >
> > When I log on as the administrator I can open them with no problems. What
> > has worked for me before on other machines have been running updates on them
> > and/or going to control panel-->Tools-->folder options-->"file types" tab and
> > changing the settings for jpeg files from MS Photo Editor to Imaging. I've
> > tried these on this machine and it is not working. Please help.
>
>

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

I tried repairing and reinstalling office 2000, but it still gives me the
same error message. However, when I log on as an admin. or make the user an
admin. the jpeg files open up w/ no problems...this is done on the same
machine. What else can I do? Is there something in the registry I need to
adjust?

"efg20" wrote:

> I would much rather have MS Photo Editor...I will give your idea a try.
>
> "George Hester" wrote:
>
> > Why imaging that is not the default? The default is IE using DDE. You could try a repair office that should put the default open back to Photo Editor which is better than what you have now.
> >
> > --
> > George Hester
> > _______________________________
> > "efg20" <efg20@discussions.microsoft.com> wrote in message news:A0DC43B0-3526-44E8-AE1E-5DEE9FF1031C@microsoft.com...
> > > One of my users cannot open jpeg files. The user gets 2 error msgs. the
> > > first is:
> > > "No file format information can be found in the Registry" and it is
> > > followed by:
> > > "Unknown file format." Her computer is running Windows 2000 Professional.
> > >
> > > When I log on as the administrator I can open them with no problems. What
> > > has worked for me before on other machines have been running updates on them
> > > and/or going to control panel-->Tools-->folder options-->"file types" tab and
> > > changing the settings for jpeg files from MS Photo Editor to Imaging. I've
> > > tried these on this machine and it is not working. Please help.
> >
> >

 

[Guest]

Archived from groups: microsoft.public.win2000.general (More info?)

First thing I would do is make a new user account with only Domain User
priviledges in the Domain and then try the jpgs again. The account
shouldn't even be a local account. Just a domain account. Try that first
and see if you get the same behavior.

--
George Hester
_______________________________
"efg20" <efg20@discussions.microsoft.com> wrote in message
newsDB69313-1833-419B-ABEE-3728229E9E6C@microsoft.com...
> I tried repairing and reinstalling office 2000, but it still gives me the
> same error message. However, when I log on as an admin. or make the user
an
> admin. the jpeg files open up w/ no problems...this is done on the same
> machine. What else can I do? Is there something in the registry I need
to
> adjust?
>
> "efg20" wrote:
>
> > I would much rather have MS Photo Editor...I will give your idea a try.
> >
> > "George Hester" wrote:
> >
> > > Why imaging that is not the default? The default is IE using DDE.
You could try a repair office that should put the default open back to Photo
Editor which is better than what you have now.
> > >
> > > --
> > > George Hester
> > > _______________________________
> > > "efg20" <efg20@discussions.microsoft.com> wrote in message
news:A0DC43B0-3526-44E8-AE1E-5DEE9FF1031C@microsoft.com...
> > > > One of my users cannot open jpeg files. The user gets 2 error msgs.
the
> > > > first is:
> > > > "No file format information can be found in the Registry" and it is
> > > > followed by:
> > > > "Unknown file format." Her computer is running Windows 2000
Professional.
> > > >
> > > > When I log on as the administrator I can open them with no problems.
What
> > > > has worked for me before on other machines have been running updates
on them
> > > > and/or going to control panel-->Tools-->folder options-->"file
types" tab and
> > > > changing the settings for jpeg files from MS Photo Editor to
Imaging. I've
> > > > tried these on this machine and it is not working. Please help.
> > >
> > >