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Archived from groups: microsoft.public.win2000.general (More info?)
On Monday my DC crashed at the office (W2K Server, s.p. 4). It blue screened
while attempting to make an ERD for the another server I manage. This had the
effect of going through part of my server's OS like a mix-master. I'd LOVE to
blame Symantec for this but it may very well be that Symantec Corporate
Antivirus v. 10 may be just as much a victim in this little scenario as W2K
Server is so right now I'm just going to chalk it up to a hardware failure
with my floppy drive and leave it at that.
Yesterday I tried to perform a repair installation with a W2K OS disk that
had service pack 3 on it. The first round took about 30 minutes to inspect my
drive then another 30 minutes to scan the drive and then it told me to
reboot. I think it indicated that it had fixed some things also. It didn't
say reboot to the desktop so I rebooted to the CD and went back to the repair
function and did another Fast Repair. This time it took over an hour plus to
get through the inspecting and scanning and then began checking all of my
system files but never asked me to replace any of them .... UNTIL ... it said
that a repair was not possible on this drive and told me to hit F3 and get
out. (This was NOT the CD I used to originally install W2K Server. The
original CD had no service packs on it. Since the OS had s.p. 4 on it I
thought an install CD with the closest thing to my original OS would be
best.) So, with no other place to go I rebooted to see if anything would come
up at all and it DID, eventually, get back to a login prompt and then, after
another 15 to 20 minutes, the desktop. It seemed to work a bit better also.
The last thing I did, however, was to attempt to re-apply service pack 4 in
the belief that it would replace any possibly bad files left over but after
leaving it alone for well over three hours (It's an dual 800Mhz Dell box so
you've got to give it time) I came back to find that it never got beyond the
window that said "Inspecting your system" so I closed the s.p. update.
Looking farther into this problem I find that Windows Installer is not
starting due to RPC, which it depends on, not being up and I can not Start
the RPC service (I'm currently looking at article 838428 in Microsoft's KB).
Has anyone had any experience in restoring the RPC service or do I need to
follow the thread of dependencies farther back down the line? When I looked
at the dependencies tab on RPC it didn't list anything except what depended
on RPC. Without Windows Installer I can't uninstall Symantec CAV which could
quite possibly release the server from a host of problems.
Unfortunately, this morning the server will not boot to the desktop even
though I can bring up Task Manager AND my workstation can log in and view the
files on its two mapped drives on the server. Safe Mode is my next avenue of
attack on this but if anyone could give me some suggestions on how otherwise
to proceed I'm all ears.
Thanks in advance.
On Monday my DC crashed at the office (W2K Server, s.p. 4). It blue screened
while attempting to make an ERD for the another server I manage. This had the
effect of going through part of my server's OS like a mix-master. I'd LOVE to
blame Symantec for this but it may very well be that Symantec Corporate
Antivirus v. 10 may be just as much a victim in this little scenario as W2K
Server is so right now I'm just going to chalk it up to a hardware failure
with my floppy drive and leave it at that.
Yesterday I tried to perform a repair installation with a W2K OS disk that
had service pack 3 on it. The first round took about 30 minutes to inspect my
drive then another 30 minutes to scan the drive and then it told me to
reboot. I think it indicated that it had fixed some things also. It didn't
say reboot to the desktop so I rebooted to the CD and went back to the repair
function and did another Fast Repair. This time it took over an hour plus to
get through the inspecting and scanning and then began checking all of my
system files but never asked me to replace any of them .... UNTIL ... it said
that a repair was not possible on this drive and told me to hit F3 and get
out. (This was NOT the CD I used to originally install W2K Server. The
original CD had no service packs on it. Since the OS had s.p. 4 on it I
thought an install CD with the closest thing to my original OS would be
best.) So, with no other place to go I rebooted to see if anything would come
up at all and it DID, eventually, get back to a login prompt and then, after
another 15 to 20 minutes, the desktop. It seemed to work a bit better also.
The last thing I did, however, was to attempt to re-apply service pack 4 in
the belief that it would replace any possibly bad files left over but after
leaving it alone for well over three hours (It's an dual 800Mhz Dell box so
you've got to give it time) I came back to find that it never got beyond the
window that said "Inspecting your system" so I closed the s.p. update.
Looking farther into this problem I find that Windows Installer is not
starting due to RPC, which it depends on, not being up and I can not Start
the RPC service (I'm currently looking at article 838428 in Microsoft's KB).
Has anyone had any experience in restoring the RPC service or do I need to
follow the thread of dependencies farther back down the line? When I looked
at the dependencies tab on RPC it didn't list anything except what depended
on RPC. Without Windows Installer I can't uninstall Symantec CAV which could
quite possibly release the server from a host of problems.
Unfortunately, this morning the server will not boot to the desktop even
though I can bring up Task Manager AND my workstation can log in and view the
files on its two mapped drives on the server. Safe Mode is my next avenue of
attack on this but if anyone could give me some suggestions on how otherwise
to proceed I'm all ears.
Thanks in advance.