Annoying explorer.exe crash loop upon start-up

samco0088 · Jun 30, 2011

Similar thread was posted before, but due to some reason got deleted
hence posting again, as I have serious technical issue which needs your attention

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Explorer.exe crashes and reappear repeatedly again and again upon start-up, making it difficult to open even task manager.

Have run Malwarebytes Anti-malware thoroughly and anti-virus scan too in the safe mode, but problem stills persists.

AppCrash view report is as follows :

Code:

Version=1
EventType=APPCRASH
EventTime=129468986261546000
ReportType=2
Consent=1
UploadTime=129511682877366000
ReportIdentifier=a517dbb1-634e-11e0-b786-001e375c8591
IntegratorReportIdentifier=a517dbb0-634e-11e0-b786-001e375c8591
Response.BucketId=2327768463
Response.BucketTable=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Explorer.EXE
Sig[1].Name=Application Version
Sig[1].Value=6.1.7601.17514
Sig[2].Name=Application Timestamp
Sig[2].Value=4ce796f3
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_965a
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.17514
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4ce7b96e
Sig[6].Name=Exception Code
Sig[6].Value=c0000374
Sig[7].Name=Exception Offset
Sig[7].Value=000c37b7
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=965a
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=965a628fe86b9578df10d41c43586d85
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=50f6
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=50f6a2704d63d2b9d0d3d72da0eeb202
UI[2]=C:\Windows\Explorer.EXE
UI[3]=Windows Explorer has stopped working
UI[4]=Windows can check online for a solution to the problem the next time you go online and try to restart the program.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and restart the program
UI[7]=Close the program
LoadedModule[0]=C:\Windows\Explorer.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\GDI32.dll
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\LPK.dll
LoadedModule[11]=C:\Windows\system32\USP10.dll
LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[13]=C:\Windows\system32\SHELL32.dll
LoadedModule[14]=C:\Windows\system32\ole32.dll
LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
LoadedModule[17]=C:\Windows\system32\DUser.dll
LoadedModule[18]=C:\Windows\system32\DUI70.dll
LoadedModule[19]=C:\Windows\system32\IMM32.dll
LoadedModule[20]=C:\Windows\system32\MSCTF.dll
LoadedModule[21]=C:\Windows\system32\UxTheme.dll
LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[26]=C:\Windows\system32\dwmapi.dll
LoadedModule[27]=C:\Windows\system32\slc.dll
LoadedModule[28]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[29]=C:\Windows\system32\Secur32.dll
LoadedModule[30]=C:\Windows\system32\SSPICLI.DLL
LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
LoadedModule[32]=C:\Windows\system32\WINSTA.dll
LoadedModule[33]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[34]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[35]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[36]=C:\Windows\system32\profapi.dll
LoadedModule[37]=C:\Windows\system32\apphelp.dll
LoadedModule[38]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[39]=C:\Windows\system32\EhStorShell.dll
LoadedModule[40]=C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
LoadedModule[41]=C:\Program Files\Microsoft Office\Office12\GrooveUtil.DLL
LoadedModule[42]=C:\Windows\system32\WININET.dll
LoadedModule[43]=C:\Windows\system32\urlmon.dll
LoadedModule[44]=C:\Windows\system32\CRYPT32.dll
LoadedModule[45]=C:\Windows\system32\MSASN1.dll
LoadedModule[46]=C:\Windows\system32\iertutil.dll
LoadedModule[47]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[48]=C:\Program Files\Microsoft Office\Office12\GrooveNew.DLL
LoadedModule[49]=C:\Windows\system32\VERSION.dll
LoadedModule[50]=C:\Windows\WinSxS\x86_microsoft.vc80.atl_1fc8b3b9a1e18e3b_8.0.50727.4053_none_d1c738ec43578ea1\ATL80.DLL
LoadedModule[51]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[52]=C:\Windows\system32\rsaenh.dll
LoadedModule[53]=C:\Windows\system32\MSImg32.dll
LoadedModule[54]=C:\Windows\System32\cscui.dll
LoadedModule[55]=C:\Windows\System32\CSCDLL.dll
LoadedModule[56]=C:\Windows\system32\CSCAPI.dll
LoadedModule[57]=C:\Windows\system32\ntshrui.dll
LoadedModule[58]=C:\Windows\system32\srvcli.dll
LoadedModule[59]=C:\Windows\system32\IconCodecService.dll
LoadedModule[60]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[61]=C:\Windows\system32\wkscli.dll
LoadedModule[62]=C:\Windows\system32\netutils.dll
LoadedModule[63]=C:\Windows\system32\SndVolSSO.DLL
LoadedModule[64]=C:\Windows\system32\HID.DLL
LoadedModule[65]=C:\Windows\System32\MMDevApi.dll
LoadedModule[66]=C:\Windows\system32\timedate.cpl
LoadedModule[67]=C:\Windows\system32\ATL.DLL
LoadedModule[68]=C:\Windows\system32\actxprxy.dll
LoadedModule[69]=C:\Windows\system32\ntmarta.dll
LoadedModule[70]=C:\Windows\system32\WLDAP32.dll
LoadedModule[71]=C:\Windows\System32\shdocvw.dll
LoadedModule[72]=C:\Windows\system32\LINKINFO.dll
LoadedModule[73]=C:\Windows\system32\USERENV.dll
LoadedModule[74]=C:\Windows\System32\shacct.dll
LoadedModule[75]=C:\Windows\System32\gameux.dll
LoadedModule[76]=C:\Windows\System32\XmlLite.dll
LoadedModule[77]=C:\Windows\System32\wer.dll
LoadedModule[78]=C:\Windows\system32\SAMLIB.dll
LoadedModule[79]=C:\Windows\system32\MsftEdit.dll
LoadedModule[80]=C:\Windows\system32\msls31.dll
LoadedModule[81]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
LoadedModule[82]=C:\Windows\system32\authui.dll
LoadedModule[83]=C:\Windows\system32\CRYPTUI.dll
LoadedModule[84]=C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
LoadedModule[85]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[86]=C:\Program Files\Microsoft Office\Office12\GrooveMisc.dll
LoadedModule[87]=C:\Windows\System32\msxml3.dll
LoadedModule[88]=C:\Windows\system32\msiltcfg.dll
LoadedModule[89]=C:\Windows\system32\msi.dll
LoadedModule[90]=C:\Windows\system32\WINMM.dll
LoadedModule[91]=C:\Windows\system32\wdmaud.drv
LoadedModule[92]=C:\Windows\system32\ksuser.dll
LoadedModule[93]=C:\Windows\system32\AVRT.dll
LoadedModule[94]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[95]=C:\Windows\system32\msacm32.drv
LoadedModule[96]=C:\Windows\system32\MSACM32.dll
LoadedModule[97]=C:\Windows\system32\midimap.dll
LoadedModule[98]=C:\Windows\System32\l3codeca.acm
LoadedModule[99]=C:\Windows\system32\msutb.dll
LoadedModule[100]=C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Hook\rpchromebrowserrecordhelper.dll
LoadedModule[101]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCR90.dll
LoadedModule[102]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4940_none_50916076bcb9a742\MSVCP90.dll
LoadedModule[103]=C:\Program Files\SweetIM\Messenger\mgAdaptersProxy.dll
LoadedModule[104]=C:\Program Files\SweetIM\Messenger\MSVCR71.dll
LoadedModule[105]=C:\Windows\System32\SyncCenter.dll
LoadedModule[106]=C:\Windows\system32\stobject.dll
LoadedModule[107]=C:\Windows\system32\BatMeter.dll
LoadedModule[108]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[109]=C:\Windows\system32\WINTRUST.dll
LoadedModule[110]=C:\Windows\system32\es.dll
LoadedModule[111]=C:\Windows\system32\prnfldr.dll
LoadedModule[112]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[113]=C:\Windows\System32\UIAnimation.dll
LoadedModule[114]=C:\Windows\system32\dxp.dll
LoadedModule[115]=C:\Windows\system32\Syncreg.dll
LoadedModule[116]=C:\Windows\ehome\ehSSO.dll
LoadedModule[117]=C:\Windows\System32\netshell.dll
LoadedModule[118]=C:\Windows\System32\IPHLPAPI.DLL
LoadedModule[119]=C:\Windows\system32\NSI.dll
LoadedModule[120]=C:\Windows\System32\WINNSI.DLL
LoadedModule[121]=C:\Windows\System32\nlaapi.dll
LoadedModule[122]=C:\Windows\System32\AltTab.dll
LoadedModule[123]=C:\Windows\system32\wpdshserviceobj.dll
LoadedModule[124]=C:\Windows\system32\PortableDeviceTypes.dll
LoadedModule[125]=C:\Windows\system32\PortableDeviceApi.dll
LoadedModule[126]=C:\Windows\System32\pnidui.dll
LoadedModule[127]=C:\Windows\System32\QUtil.dll
LoadedModule[128]=C:\Windows\System32\wevtapi.dll
LoadedModule[129]=C:\Windows\system32\dhcpcsvc.DLL
LoadedModule[130]=C:\Windows\system32\WS2_32.dll
LoadedModule[131]=C:\Windows\system32\dhcpcsvc6.DLL
LoadedModule[132]=C:\Windows\system32\btncopy.dll
LoadedModule[133]=C:\Program Files\Nokia\Nokia PC Suite 7\PhoneBrowser.dll
LoadedModule[134]=C:\Program Files\Nokia\Nokia PC Suite 7\NGSCM.DLL
LoadedModule[135]=C:\Windows\system32\OLEPRO32.DLL
LoadedModule[136]=C:\Windows\system32\comdlg32.dll
LoadedModule[137]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCP80.dll
LoadedModule[138]=C:\Program Files\Nokia\Nokia PC Suite 7\Lang\PhoneBrowser_eng.nlr
LoadedModule[139]=C:\Program Files\Nokia\Nokia PC Suite 7\Resource\PhoneBrowser_Nokia.ngr
LoadedModule[140]=C:\Windows\System32\cscobj.dll
LoadedModule[141]=C:\Windows\system32\credssp.dll
LoadedModule[142]=C:\Windows\System32\srchadmin.dll
LoadedModule[143]=C:\Program Files\Software Informer\sbtn.dll
LoadedModule[144]=C:\Windows\System32\npmproxy.dll
LoadedModule[145]=C:\Windows\System32\Actioncenter.dll
LoadedModule[146]=C:\Windows\system32\mssprxy.dll
LoadedModule[147]=C:\Windows\system32\fxsst.dll
LoadedModule[148]=C:\Windows\system32\FXSAPI.dll
LoadedModule[149]=C:\Windows\system32\FXSRESM.DLL
LoadedModule[150]=C:\Windows\system32\Wlanapi.dll
LoadedModule[151]=C:\Windows\system32\wlanutil.dll
LoadedModule[152]=C:\Windows\system32\wwanapi.dll
LoadedModule[153]=C:\Windows\system32\wwapi.dll
LoadedModule[154]=C:\Windows\System32\QAgent.dll
LoadedModule[155]=C:\Windows\System32\bthprops.cpl
LoadedModule[156]=C:\Windows\system32\imapi2.dll
LoadedModule[157]=C:\Windows\System32\hgcpl.dll
LoadedModule[158]=C:\Windows\System32\provsvc.dll
LoadedModule[159]=C:\Windows\system32\SXS.DLL
LoadedModule[160]=C:\Windows\system32\btmmhook.dll
LoadedModule[161]=C:\Program Files\WIDCOMM\Bluetooth Software\btkeyind.dll
LoadedModule[162]=C:\Windows\system32\OLEACC.dll
LoadedModule[163]=C:\Program Files\Internet Explorer\ieproxy.dll
LoadedModule[164]=C:\Program Files\Microsoft Office\Office12\1033\GrooveIntlResource.dll
LoadedModule[165]=C:\Windows\system32\thumbcache.dll
LoadedModule[166]=C:\Windows\system32\PSAPI.DLL
LoadedModule[167]=C:\Windows\system32\ieframe.DLL
LoadedModule[168]=C:\Windows\system32\MPR.dll
LoadedModule[169]=C:\Windows\System32\drprov.dll
LoadedModule[170]=C:\Windows\System32\ntlanman.dll
LoadedModule[171]=C:\Windows\System32\davclnt.dll
LoadedModule[172]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[173]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[174]=C:\Windows\system32\BtwNamespaceExt.dll
LoadedModule[175]=C:\Windows\system32\RASAPI32.dll
LoadedModule[176]=C:\Windows\system32\rasman.dll
LoadedModule[177]=C:\Windows\system32\BtwNeLib.dll
LoadedModule[178]=C:\Windows\system32\btwapi.dll
LoadedModule[179]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80.DLL
LoadedModule[180]=C:\Windows\system32\btosif.dll
LoadedModule[181]=C:\Windows\WinSxS\x86_microsoft.vc80.mfc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_cbf21254470d8752\MFC80U.DLL
LoadedModule[182]=C:\Windows\system32\btwpimif.dll
LoadedModule[183]=C:\Windows\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.4053_none_03ca5532205cb096\MFC80ENU.DLL
LoadedModule[184]=C:\Windows\system32\mswsock.dll
LoadedModule[185]=C:\Windows\System32\wshBth.dll
LoadedModule[186]=C:\Windows\system32\btrez.dll
LoadedModule[187]=C:\Windows\system32\dsrole.dll
LoadedModule[188]=C:\Windows\System32\NaturalLanguage6.dll
LoadedModule[189]=C:\Windows\System32\NLSData0009.dll
LoadedModule[190]=C:\Windows\System32\NLSLexicons0009.dll
LoadedModule[191]=C:\Windows\System32\mf.dll
LoadedModule[192]=C:\Windows\System32\MFPlat.DLL
LoadedModule[193]=C:\Windows\System32\wscinterop.dll
LoadedModule[194]=C:\Windows\System32\WSCAPI.dll
LoadedModule[195]=C:\Windows\System32\wscui.cpl
LoadedModule[196]=C:\Windows\System32\werconcpl.dll
LoadedModule[197]=C:\Windows\System32\framedynos.dll
LoadedModule[198]=C:\Windows\System32\wercplsupport.dll
LoadedModule[199]=C:\Windows\System32\msxml6.dll
LoadedModule[200]=C:\Windows\system32\dnsapi.DLL
LoadedModule[201]=C:\Windows\System32\hcproviders.dll
LoadedModule[202]=C:\Windows\system32\samcli.dll
LoadedModule[203]=C:\Program Files\ESET\ESET Smart Security\shellExt.dll
LoadedModule[204]=C:\Windows\system32\syncui.dll
LoadedModule[205]=C:\Windows\system32\SYNCENG.dll
LoadedModule[206]=C:\Windows\system32\twext.dll
LoadedModule[207]=C:\Program Files\WinRAR\rarext.dll
LoadedModule[208]=C:\PROGRA~1\DAP\PRIVAC~1\DAPCTX~1.DLL
LoadedModule[209]=C:\Windows\system32\MFC42u.DLL
LoadedModule[210]=C:\Windows\system32\ODBC32.dll
LoadedModule[211]=C:\Windows\system32\odbcint.dll
LoadedModule[212]=C:\Program Files\Windows Media Player\wmpnssui.dll
LoadedModule[213]=C:\Windows\system32\nvcpl.dll
LoadedModule[214]=C:\Program Files\Windows Sidebar\sbdrop.dll
LoadedModule[215]=C:\Windows\system32\zipfldr.dll
LoadedModule[216]=C:\Windows\system32\usbui.dll
LoadedModule[217]=C:\Windows\system32\wpdshext.dll
LoadedModule[218]=C:\Windows\system32\audiodev.dll
LoadedModule[219]=C:\Windows\system32\WMVCore.DLL
LoadedModule[220]=C:\Windows\system32\WMASF.DLL
LoadedModule[221]=C:\Windows\system32\EhStorAPI.dll
LoadedModule[222]=C:\Windows\system32\SearchFolder.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Windows Explorer
AppPath=C:\Windows\Explorer.EXE

Crash Dump file report :

C:\WINDOWS\Minidump\062711-19437-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x32492B)
Bugcheck code: 0x124 (0x0, 0xFFFFFFFF848BC024, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\ntoskrnl.exe

Problem started after I installed Demon Tool (later uninstalled it in safe mode) and downloaded one .mkv file on desktop (coudn't delete it, tried unclocker too).
Have tried almost every piece of useful info. available over net, even did sfc /scannow (cmd window closes soon after giving this command) but all in vain.

r3xx3r · Jun 30, 2011

probably should just reinstall windows

SetoAensland · Jan 6, 2013

I know is REALLY late to post this (almost 3 years late), but i just found the solution to most of "explorer crashing" issues.

First, run the Windows Repair console (or whatever it is called, im running Windows XP in Spanish so i dont remember how it is called in english) from the CD.

There, you'll be asked to choose one system folder instance to login as administrator. If it doesnt have a password, just press Enter.

When you get to the "C:\" line, write MAP to see which drive letter has your Windows CD. type "X:" (where X is the letter of your CD/DVD drive) and press enter.

There, type "cd i386" and you'll access the X:\i386 folder. Now, type "expand explorer.ex_ C:\windows" and overwrite your old "explorer".

Type exit, and hit Enter.

That should get rid of your Explorer issues, because you'll be using the original explorer that came with your Windows Install.

You can use this same method to fix WinLogon.exe when it's damaged, just replace "explorer.ex_" with "winlogon.ex_"; but you have to use C:\Windows\system32 instead of C:\windows.

Sorry 'bout my bad english, but it is not my native language.

James_198 · Feb 15, 2016

This same thing happened to me on 2 of my HP laptops. If you have an HP with fingerprint reader, go to Task Manager and click on the Processes tab. Locate the process called "DPAgent.exe" and end the process. Problem solved.

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Annoying explorer.exe crash loop upon start-up

samco0088

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r3xx3r

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SetoAensland

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James_198

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