Archived from groups: microsoft.public.win2000.general (
More info?)
Thanks this was the problem everything is fine now.
Thanks for the prompt help saved me alot of time.
SallyB (MCSE)
"Torgeir Bakken (MVP)" wrote:
> SallyB wrote:
>
> > I have two servers 2000 which are showing the same problems.
> > They won't update the antivirus program sophos, they hang on a reinstall of
> > anti virus, My Computer, Control Panel, Internet Explorer, windows updates
> > all hang and in task manager say 'not responding'.
> > I've been on holiday and this problem has occurred in the last week but
> > nothing in event viewer.
> > Is this a virus if so what??
> > Please help.
> > Sally
> Hi,
>
> You haven't by any chance PowerChute 6.x UPS software (APC) installed
> on the computer?
>
> If so, upgrade it to v7 or uninstall it and see if that helps.
>
>
> PowerChute 6.x cases a lot of issues, much more than what is described
> here:
>
> CRITICAL UPDATE REQUIRED PowerChute Business Edition - Customers Using
> 6.x Must Upgrade to 7.x due to Java Runtime Environment expiration
>
http://nam-en.apc.com/cgi-bin/nam_en.cfg/php/enduser/std_adp.php?p_faqid=7202
>
> Microsoft have published a knowledge base article for this issue as well:
>
> System with APC Powerchute 6.x UPS Software gives strange symptoms
> http://support.microsoft.com/kb/555386/
>
>
> This is how you can disable the PowerChute service if you are unable to
> uninstall it:
>
> Start Regedit.exe
>
> Locate the key
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBESERVER
> Set the "Start" value to 4 (means disabled)
>
> Locate the key
> HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\APCPBEAGENT
> Set the "Start" value to 4 (means disabled)
>
> Reboot the computer.
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
>
http://www.microsoft.com/technet/scriptcenter/default.mspx
>