Windows 7 upgrade 0x80070003

Hello,
my norton security version 5.0 has been disabled and I cannot access it. I think this is due to error code 0x80070003 and a 'mule' file somewhere. Can anyone help?
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More about windows upgrade 0x80070003
  1. http://support.microsoft.com/kb/910336

    Might be because of a windows update ^
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