Sign in with
Sign up | Sign in
Your question

Reinstall 2K Pro: Legal key not valid?

Last response: in Windows 2000/NT
Share
Anonymous
September 6, 2005 6:11:34 PM

Archived from groups: microsoft.public.win2000.general (More info?)

I have a Dell Inspiron 8000 I purchased new from Dell 3 or 4 years ago,
I ordered it with Win2K Pro. It has a set of Dell-provided reinstall
disks, including one for the OS.

This computer has been mostly unused for the past two years, since the
reason I got it went away. I would like to start using it again,
mostly offline stuff. However, when attempting to do so, I could not
use it as it would randomly and frequently lose program focus - I'd be
typing away, and suddenly nothing's happening because the application
focus is no longer on the application I want. It was happening too
often and in no pattern for it to be me even accidentally manually
switching program focus. It also happened while just sitting there,
without me even touching it (I could see the program title bar/border
change colors indicating the loss of focus). This and a few other
oddities decided me to just wipe and reinstall from scratch, there was
nothing on the computer I needed.

So I dropped in the OS reinstall CD and ran it. I opted for a clean
install, it asked me for the product key. There are two Windows
product keys, one on the Certificate of Authenticity and a different
key on the MS sticker on the bottom of the laptop, both were rejected.
On the assumption that it may be rejecting it because I was trying this
from a working copy of Win2K, I booted into the disk and had the
installer reformat the drive with NTFS. It churned merrily along for
an hour or so, first reformatting and then installing core files. Then
it asked me for the product key. Both keys were again rejected.

Called Dell. Cust Support (sounded like I got India, not Texas), and
the lady gave me a third key to try. It too, was rejected.

So now I've got a rather unwieldy paperweight because I can't even
finish installing Windows on it because it's rejecting three legal
Windows product keys. Now what? I cannot spend the $245 dollars for
telephone support or even the $99 they charge for email support. For
that price, I could go out and buy a new copy of XP Home.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

"I am tired of this discussion and I'm tired of you butting into my
life every fifteen minutes. So you do your job and I'll do mine, OK?"
"OK, fine. Just remember, I came to you first, I gave you a chance. A
hell of a lot more than you've given me." (Dr. Franklin and Mr.
Garibaldi, B5 "Interludes and Examinations")
Anonymous
September 6, 2005 6:11:35 PM

Archived from groups: microsoft.public.win2000.general (More info?)

Jeffrey Kaplan wrote:

<<snipped>>

> So now I've got a rather unwieldy paperweight because I can't even
> finish installing Windows on it because it's rejecting three legal
> Windows product keys. Now what? I cannot spend the $245 dollars for
> telephone support or even the $99 they charge for email support. For
> that price, I could go out and buy a new copy of XP Home.
>

Consider the alternative of borrowing a retail Windows 2000
installation cdrom and installing using one of the 3 keys that
are available from Dell. If still unable, try borrowing a
Microsoft OEM Windows 2000 installation cdrom. This would take
care of all of the possible combinations of matching product key
to all of the available types of Windows 2000 cdroms that can be
used on this machine.

Finally, since this is a Dell laptop, make sure to download all
of the XP drivers for it prior to installing Windows XP.
Anonymous
September 6, 2005 9:46:36 PM

Archived from groups: microsoft.public.win2000.general (More info?)

It is alleged that Ghostrider claimed:

> Consider the alternative of borrowing a retail Windows 2000
> installation cdrom and installing using one of the 3 keys that

There is no one to borrow one from. This is a personal laptop, and I
got it with Win2K because my only other option at the time was WinME.

> are available from Dell. If still unable, try borrowing a
> Microsoft OEM Windows 2000 installation cdrom. This would take

See above.

> Finally, since this is a Dell laptop, make sure to download all
> of the XP drivers for it prior to installing Windows XP.

Installing XP is a last-resort solution, partly because I'm not sure
this laptop can handle it. IIRC, it only has 256M RAM.

--
Jeffrey Kaplan www.gordol.org
The from userid is killfiled Send personal mail to gordol

"We could pursue it and attempt to inquire." (Lennier, B5 "Ship of
Tears")
Anonymous
September 7, 2005 2:48:35 AM

Archived from groups: microsoft.public.win2000.general (More info?)

Jeffrey Kaplan fumbled, fiddled and fingered:

> It is alleged that Ghostrider claimed:
>
>> Consider the alternative of borrowing a retail Windows 2000
>> installation cdrom and installing using one of the 3 keys that
>
> There is no one to borrow one from. This is a personal laptop, and I
> got it with Win2K because my only other option at the time was WinME.
>
>> are available from Dell. If still unable, try borrowing a
>> Microsoft OEM Windows 2000 installation cdrom. This would take
>
> See above.
>
>> Finally, since this is a Dell laptop, make sure to download all
>> of the XP drivers for it prior to installing Windows XP.
>
> Installing XP is a last-resort solution, partly because I'm not sure
> this laptop can handle it. IIRC, it only has 256M RAM.

Xp's OK with 256mb ...

--
Steve Parry BA (Hons) MCP MVP

http://mvp.support.microsoft.com/
http://www.gwynfryn.co.uk
!