IPAQ Sync Problems

Forum Smartphones & PDAs : Windows Mobile - IPAQ Sync Problems

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Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

 

This just started occurring on my HP IPAQ 5450.

When I drop the IPAQ into it's cradle, I'll get the USB Device Not
Recognized.

If I remove the IPAQ and reinsert, on 6 trys it might start syncing, some
mornings it takes 12 trys, some mornings I cannot get it to sync at all.

Is there something internally in the cradles that goes bad?

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Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

 

"mexflyfish" <com.hotmail@orgullodemexico> wrote in message
news:ngr7e.2251$HI3.242@newssvr31.news.prodigy.com...
> This just started occurring on my HP IPAQ 5450.
>
> When I drop the IPAQ into it's cradle, I'll get the USB Device Not
> Recognized.
>
> If I remove the IPAQ and reinsert, on 6 trys it might start syncing, some
> mornings it takes 12 trys, some mornings I cannot get it to sync at all.
>
> Is there something internally in the cradles that goes bad?
>


It could be a bad cable? Or perhaps you've installed a Personal Firewall
software blocking communications?

Also, make sure you soft reset the device before placing it in the cradle,
and if you use Pocket Internet Explorer make sure you clear its cache - this
can consume lots of memory, causing problems with ActiveSync...


--
Mauricio Freitas, Microsoft MVP Mobile Devices
http://www.geekzone.co.nz
Pocket PC and Smartphone software: http://www.geekzone.co.nz/store
Bluetooth Guides: http://www.geekzone.co.nz/content.asp?contentid=449

Reply to Anonymous

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

 

I have not installed a personal firewall - That would prevent the IPAQ from
syncing with my PC?

I'll try the soft reboot and clearing IE cache, although honestly I've not
needed to do any of that in the past.

I've had this IPAQ for about 1 1/2 years and it has worked flawlessly,
except for the past two months.

Thus I suspect the cradle. I've looked at the pin arrangement but things
are so tiny I don't spot anything obvious.

Reply to Anonymous

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

 

personal firewalls could cause a problem since ActiveSync uses TCP/IP, but if
you haven't installed or made anychanges lately it's not real likely.

It's very possible the cradle connection could be a problem. If you have any
friends with an iPAQ you might try thier cradle on your computer as well as
on thier computer. doing it on thier computer would eliminate yoru computer
as a problem. and finally try their device on your computer too.

"mexflyfish" wrote:

> I have not installed a personal firewall - That would prevent the IPAQ from
> syncing with my PC?
>
> I'll try the soft reboot and clearing IE cache, although honestly I've not
> needed to do any of that in the past.
>
> I've had this IPAQ for about 1 1/2 years and it has worked flawlessly,
> except for the past two months.
>
> Thus I suspect the cradle. I've looked at the pin arrangement but things
> are so tiny I don't spot anything obvious.
>
>
>

Reply to Anonymous

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

 

one other suggestion, is it connected direct to the PC or through a USB Hub.
if your using a hub try connection the cradle direct to the PC and see if
that helps

"-Brian Haley" <BrianHaley@discussions.microsoft.com> wrote in message
news:27E00929-C3A7-40B5-A53B-735594B7EAB9@microsoft.com...
| personal firewalls could cause a problem since ActiveSync uses TCP/IP, but
if
| you haven't installed or made anychanges lately it's not real likely.
|
| It's very possible the cradle connection could be a problem. If you have
any
| friends with an iPAQ you might try thier cradle on your computer as well
as
| on thier computer. doing it on thier computer would eliminate yoru
computer
| as a problem. and finally try their device on your computer too.
|
| "mexflyfish" wrote:
|
| > I have not installed a personal firewall - That would prevent the IPAQ
from
| > syncing with my PC?
| >
| > I'll try the soft reboot and clearing IE cache, although honestly I've
not
| > needed to do any of that in the past.
| >
| > I've had this IPAQ for about 1 1/2 years and it has worked flawlessly,
| > except for the past two months.
| >
| > Thus I suspect the cradle. I've looked at the pin arrangement but
things
| > are so tiny I don't spot anything obvious.
| >
| >
| >

Reply to Anonymous

Archived from groups: microsoft.public.pocketpc,microsoft.public.pocketpc.activesync (More info?)

 

KDE wrote:
> one other suggestion, is it connected direct to the PC or through a USB Hub.
> if your using a hub try connection the cradle direct to the PC and see if
> that helps
>

I had a similar problem and found it was due to using a different USB
hub socket
that the one which was originally used to set up the pairing. If this
is the case
and you cannot find the original socket, it will be necessary to
deinstall ACtiveSync
and reinstall, then make new pairing. HTH.

Reply to Anonymous
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