First some setup: I just recieved three emails from Newegg.com that claimed I requested an RMA (which I never submitted) then that the product was recieved, and that the RMA had been posted all within 1 minutes of each other. I.E. they essentially recalled the item without issuing a recall and making it look like the customer requested the action. When I contacted customer support that said they would "look into the issue" but were very passive aggressive about actually resolving the situation. I was wondering if anyone else has had a similar experience?
First and foremost, I would like to apologize for any inconvenience this may have caused.
Customer satisfaction is our number one priority and its seems we weren't able to meet this for you.
I would like to offer my assistance in resolving this for you. Please contact me at Maverick.B.Iniguez@newegg.com or call me at 1800-390-1119 ext 25062, to assist you with this matter.