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Big problem!

Last response: in Graphics & Displays
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January 22, 2007 1:52:20 PM

OK here it is. For about a week now I have been experiencing issues that seem to be graphics card related. My system specs are in my sig.

While I am playing WoW or CoD2 my monitor cuts out with a big 'No signal input' message. The computer is still running but the sound has died. This is happening more often now and I have no idea why. I am pretty sure it has something to do with my 7800GT o/cd at 510/1130 (safely tested since built).

This is really getting on my nerves now and google does me no favors. I was hoping the community here (where I first went to when building this comp) would be able to help.

Please, anything is useful right now... Im very annoyed and tempted to kick the crap out of my comp next time it happens.

Temperature is at 45 and im running 93.71 drivers

=<

More about : big problem

a b Î Nvidia
a c 200 U Graphics card
a b Ý World of Warcraft
January 22, 2007 2:15:41 PM

Is the cooler on your GPU running? Blow it out with some compressed air.
Remove the OC and see if that helps.

What's that 45 temperature? I'm assuming it's the CPU or system, either of which would be fine at that temp; how's your chipset?

Check other cooling too; you say the sound dies, so it may not be just the GPU.
January 22, 2007 2:18:36 PM

i have removed the oc and the temperature of the gfx card is 45. The sound doesnt really die but it just makes a long droning noise as if its crashed.

Im only 16 and I built this system myself so Im gonna need the 'special' treatment with explaining things =< sry
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January 22, 2007 3:20:23 PM

You probably don't wanna hear this, it sounds like you fried the card. Try uninstalling and reinstalling your video and sound drivers, if that doesn't help my guess is your card is toast.
January 22, 2007 3:35:00 PM

your right... i didnt want to hear that.

But surely if i fried it then the temperature would be alot higher and i wouldnt b able to game at all?

It randomly happens usualy. But on WoW it is really terrible.. i cant play wow for more than an hour before it dies.
January 22, 2007 4:05:42 PM

As jtt283 said, removing your OC is a good first step for troubleshooting. As cards get older their ability to OC is sometimes diminished (so you have to adjust by setting clock speed lower than your initial OC).

You might want to check your event log to see if any hardware is generating errors in the log when you are crashing. Scroll through the log and see what you can find.

Could be some sort of power issue as well. What kind of PSU do you have?
January 22, 2007 4:28:47 PM

I have put my clock settings back to default. Where can i check the event log? :oops: 

And I have a fairly decent PCU 550W
January 22, 2007 4:38:45 PM

Event log:

Control Panel --> Performance and maintenance --> Administrative Tools --> Event Viewer


I have this card and I have to clean the heatsink regularly with compressed air as it seems to gather dust quickly.

Hope it works out :) 
January 22, 2007 4:56:44 PM

im looking at the event log and i only see 2 warnings both the same.

Silent Running: HW clock slowdown due to temperature. L2 -> L1

that looks like it helps but not sure what its refering to thats overheated >_<
January 22, 2007 5:00:19 PM

:?: Does this happen with any other games
January 22, 2007 5:01:09 PM

Yeah it sound like overheating l2 si 3d and l1 is 2d but i don't think it's your case.
January 22, 2007 5:03:29 PM

Can u tell us the temp of your card at its peek :?:
January 22, 2007 5:13:34 PM

i have just purposely gone on WoW and went to the busiest place i could to get the gfx going. I used riva tuner to watch the temp go up. It was at 72 before my comp died.

is it dust causing my card to overheat?
January 22, 2007 5:44:33 PM

Could be dust. You might want to clean your card with some compressed air as GSte suggested. 72 seems a bit hot, but not really hot enough to cause your PC to crap out (correct me if I'm wrong guys).

Anyway, is there any errors (not warnings)? Did you check "Application" and "System" areas in the event viewer?

Oh, and have you upgraded to the latest drivers for your graphics card?
January 22, 2007 5:58:39 PM

ima try to get my hands on some compressed air spray to clean out the dust.. just looked and its filled xD

thats the only issue i can find in the event log =<

i have the latest drivers
a b U Graphics card
January 22, 2007 5:58:40 PM

~70C isn't death for a video card, just check out the slowdown threshold in the temp viewer. But, you might have PSU instability, meaning, that when you crank up the system to high by running graphics intensive/CPU intensive processes, your powersupply cannot provide enough stable power to your hardware. I had an issue with my brother's case that was similar, and the solution was not one I expected: his GPU fan (FX5800 ultra/leafblower) created enough vibration that it 'jiggled' loose in the AGP slot and caused issues. I pulled it, reseated it, and started back up. This fixed it. I am not sure if you will have something that simple, but anything is worth a shot.

Also, run scandisk to see if you have bad HD sectors. Its possible that you have bad sectors being used for part of your paging file on your drive. Had that happen once also...tried loading COD2 and just before a map would launch...reboot...I did a complete format and install (an image might have bad data if pulled from the bad sectors). Worked fine after that.
January 22, 2007 6:10:36 PM

Clearing dust isn't a bad idea. Also reseat the card in the slot.
January 22, 2007 6:16:30 PM

yep, i have removed the card and places it back in but will try to get the dust out wen i get some air spray stuff =<
January 22, 2007 6:23:24 PM

Although 72 isn't that hot, if the error message says shutting down due to heat, then it must be the dust. If the HS is clogged then the fan won't be able to exhaust the hot air properly. Shame you can't disassemble these heatsinks easily though.... bloody small screws :) 
a b U Graphics card
January 22, 2007 6:35:14 PM

Oh, its entirely possible...but painfully intricate screws and weird-fitting pieces aren't too bad to take apart...getting them back together is a different story. Maybe find a good aftermarket cooler that fits many cards would be worthwhile. It will provide better cooling, can fit on other cards (if it is indeed, fried) and they are usually much simpler to install. Maybe there are more coponents getting hot in your case than just your card...how is the airflow in there?
January 22, 2007 7:09:37 PM

Are you checking the temp as you alt-tab out? This causes a mis-reading of the true temperature as when you alt-tab, the graphics automatically slow down (obviously since you're not rendering anything but the windows desktop) and temperatures drop within milliseconds. Best way to check is to 1) add a second monitor on to your computer and move the temp monitor on to the new one so you can watch it as you play, or 2) find a program that will log your temps for you and periodically check the log when you're in a busy area.

I've done this on my own system with similar temps. Was alt-tabbing at 70C and when I logged temps, it was hitting as high as 100C.
January 22, 2007 7:13:34 PM

For a good VGA cooler I recommend the Zalman VF900: http://www.newegg.com/Product/Product.asp?Item=N82E1683...

I installed it on a 7600GT and the installation was incredibly easy (e.g. everything fit perfectly, no "modification" needed to get it mounted). Plus, I have my card OC'd to 630/1600 and my temps range from 37c to 50c (which is cooler at full load than stock cooler was at idle).

But, hopefully cleaning out the dust will get rid of this problem.
January 22, 2007 7:45:36 PM

by any chance, you're using a sound blaster audigy sound card?
January 22, 2007 8:01:54 PM

Quote:
by any chance, you're using a sound blaster audigy sound card?


yes! it has caused a few problems since a put it in. y?

oh and i cant afford a cooler or anything right now =< clearing the dust is my only option
January 22, 2007 8:11:01 PM

I just couldn't find a screwdriver small enough.... the watchmakers one I had was too big, and the shaft so thin that I coudn't get enough grip to untighten the things anyway. How did you manage to undo the screws/what did you use?
January 22, 2007 8:23:40 PM

He asked about the Audigy because Soundblaster drivers are notoriously bad.
Did you disable the onboard audio in the bios before you installed the soundcard? Did you also uninstall the onboard sound's drivers? If so try uninstalling and reinstalling the sound card's drivers, driver installs can go wrong and not be obvious to the inexperienced observer.
January 22, 2007 8:52:26 PM

Actually, I had so many problems with the xfi extrememusic I ended up getting rid of it... driver issue with Asus boards on NF4 chipsets...

Try removing it and see if it helps.
January 22, 2007 9:09:24 PM

I use an XtremeMusic on my Asus M2N-SLI Deluxe, with the NF570 SLI chipset. I even have onboard sound enabled in the BIOS. Never had a problem I blamed on the soundcard, both the drivers and the hardware worked fine since Day 1.

Clean out your fans, all of them. Very important you don't have a lot of dust in the case. Now try this. This will completely remove your Sound Blaster drivers, so you can reinstall the latest ones from Creative.

1) Download Driver Cleaner and install it. Link.

2) Uninstall the Creative drivers from the Add or Remove Programs menu.

3) Reboot after it tells you to, then after it goes through POST and right when it starts to boot Windows, press F8 until it takes you to the boot options menu.

4) Boot into Safe Mode.

5) Use Driver Cleaner to remove all traces of anything that says Creative.

6) Reboot into Windows normally.

7) Reinstall the Creative drivers, then reboot when it tells you.

8) Play some WoW, see if you get the problem.
a b Î Nvidia
a c 200 U Graphics card
a b Ý World of Warcraft
January 22, 2007 9:12:58 PM

Hmmm, clean out the dust, yes, but sound drivers could well be a big part of this problem. After cleaning out the dust (don't use a vacuum cleaner due to static!), try disabling all sound and removing the drivers; how does the game play then? Quiet and boring, but does it no longer crash?
a b U Graphics card
January 23, 2007 2:10:38 AM

I have used those sets of small watch/eyeglass screwdrivers that usually come with like 5-6 in a set. Most of the time, there are about 4 different sizes and threads, so it gets pretty rediculous. If you need something smaller than that...man...I don't know. I'm interested to see what tamalero has to say about the SB Audigy card...conficts? I would doubt it has CMOS conflicts with a pci express gfx card (even AGP for that matter). They should have dedicated cmos. The rest of your average pci slots usually share with other items. What is the skinny on the audigy card?? I was thinking of picking one up myself...maybe I will wait a while.
January 23, 2007 6:08:51 AM

ive got school now but i will definately try to uninstall the sound crd when i get back.

The day i put the card in my computer had boot problems and would randomly restart but i thaught i fixed it.. clearly not.

Thanks for all the help though guys! will sort it out tonight <3
January 23, 2007 2:52:25 PM

Quote:
I use an XtremeMusic on my Asus M2N-SLI Deluxe, with the NF570 SLI chipset. I even have onboard sound enabled in the BIOS. Never had a problem I blamed on the soundcard, both the drivers and the hardware worked fine since Day 1.

Clean out your fans, all of them. Very important you don't have a lot of dust in the case. Now try this. This will completely remove your Sound Blaster drivers, so you can reinstall the latest ones from Creative.

1) Download Driver Cleaner and install it. Link.

2) Uninstall the Creative drivers from the Add or Remove Programs menu.

3) Reboot after it tells you to, then after it goes through POST and right when it starts to boot Windows, press F8 until it takes you to the boot options menu.

4) Boot into Safe Mode.

5) Use Driver Cleaner to remove all traces of anything that says Creative.

6) Reboot into Windows normally.

7) Reinstall the Creative drivers, then reboot when it tells you.

8) Play some WoW, see if you get the problem.


i followed these steps exactly and afetr an hour of WoW play it has yet to crash. Will update if it goes wrong again =<
January 23, 2007 5:57:27 PM

it hapnd again...
!