Called Cingular to get a new Phone, question on warrenty

Archived from groups: alt.cellular.cingular (More info?)

I called the cingular store (was ATT)I want to get the Moto 551
Cash no plan, no nothing, (I'd like it to be a pay as you go phone)
she said it was $250 I said they are going for $190 on e-bay
I said what kind of warranty does Cingular offer on the phone
She said none
I said ???
she said when I'd buy a plan then she could put a warranty on it
I said I wanted it as a pay as you go phone
she said that would be possible and I would then get the standard warranty
on the phone when I started a service with them.
is this true?
she said all the phones are unlocked and the sim card is $30 extra ( I
know you can get that too on e-bay) then I would get the 1 year warrany
How does a warranty work on a phone that you buy for cash?

The reason I'm asking is I've had 3 Sprint (nokia)phones die while they
were under warranty so I was able to get a new phone. With a GSM phone I
can take it to Europe and put a sim card in from a carrier that is there
and it "should work" you can't do that with a Sprint(nextel) phone.
(also the Sprint contract phones cannot be pay as you go phones, I asked.
The lady at Sprint said that's what Virgin is for)
any info on this would be appreciated.
TIA

Archived from groups: alt.cellular.cingular (More info?)

On Sun, 12 Dec 2004 03:11:29 -0600, Bob Lambeau <bob@computer.local>
said in alt.cellular.cingular:

>I called the cingular store (was ATT)I want to get the Moto 551
>Cash no plan, no nothing, (I'd like it to be a pay as you go phone)
>she said it was $250 I said they are going for $190 on e-bay
>I said what kind of warranty does Cingular offer on the phone
>She said none
> I said ???

The "warranty" Cingular offers is an "insurance" package. The
manufacturer warranties the phone for a year. But, if you buy the
phone outright, you have to deal with the manufacturer yourself,
unless a tech at a Cingular store will fix it for you.

(If you buy it on eBay it may be a) new or used and b) reported
missing or stolen. I've also heard of sellers reporting phones stolen
after they were received by the buyers.)

Archived from groups: alt.cellular.cingular (More info?)

"Al Klein" <rukbat@verizon.org> wrote in message
news:6nppr01che5n0s13dahtejoej7ra5bc74a@4ax.com...
> On Sun, 12 Dec 2004 03:11:29 -0600, Bob Lambeau <bob@computer.local>
> said in alt.cellular.cingular:
>
>>I called the cingular store (was ATT)I want to get the Moto 551
>>Cash no plan, no nothing, (I'd like it to be a pay as you go phone)
>>she said it was $250 I said they are going for $190 on e-bay
>>I said what kind of warranty does Cingular offer on the phone
>>She said none
>> I said ???
>
> The "warranty" Cingular offers is an "insurance" package. The
> manufacturer warranties the phone for a year. But, if you buy the
> phone outright, you have to deal with the manufacturer yourself,
> unless a tech at a Cingular store will fix it for you.

You've still got techs at Cingular stores??
>
> (If you buy it on eBay it may be a) new or used and b) reported
> missing or stolen. I've also heard of sellers reporting phones stolen
> after they were received by the buyers.)

Archived from groups: alt.cellular.cingular (More info?)

"Al Klein" <rukbat@verizon.org> wrote in message
news:7clsr05i44ssm3s4d1aflitms0aaf7737o@4ax.com...
> On Mon, 13 Dec 2004 19:44:47 -0600, "bamp" <bampatcenturyteldotnet>
> said in alt.cellular.cingular:
>
>>You've still got techs at Cingular stores??
>
> I don't have anything at a Cingular store - I'm an independent
> Cingular agent. But we have techs.

Ohh ok, we don't have techs in the Cingular owned stores in Little Rock.

bamp