i have comcast highspeed internet that i pay twice as much as dsl for. it is advertised to be at least twice as fast as dsl. but it started running very slow recently. i ran a test on pcpitstop and cnet website to test my speed. i am not getting any more than 600 kbps. before, i used to get over 5000 kbps. i thought the problem was my 4 yr old dlink 614+ router so i went and bought a wireless linksys 2.4ghz 802.11g and payed extra for speed booster. my internet speed stayed the same. then i thought the problem was my comcast modem. so i reset it with a pin, but my internet speed was still slow. what can be the problem?
note: i only use a wired connection and i have 4 pcs connected to the router through the cat5 outlets in seperate rooms. my d-link router was also slow before with only 1000 kbps. but after resetting it, i had over 5000 kbps for about a month before my speed became slow again.
Your provider probably severely oversubscribed your node. Downstream and upstream bandwidth is shared by all the people on the same node as your are. The more users on the node active at the same time, the slower you get. They could do things like node splits to make the nodes smaller. They could also change downstream and upstream modulation schemes to get more bandwidth.
Test the Speeds during different times of the day.
This would be a good way to test if things are over-subscribed.
If it is, you will see better performance at 5am than you do at 8pm.
Also, connect your PC directly to the Cable Modem to eliminate the router completely.
Also try doing a ping -t xxx.xxx.xxx.xxx where this is the Cable Modem's router. Then try it against Yahoo.
If the first is slow, then there could be an issue on your local loop.
If the first is fast but the 2nd is slow, there could be an issue on one of the routers a bit further out.
I would run the tests and then contact comcast with the results.
600KB is not acceptable currently.
I know I had "oversubscription" issues with Cable so I switched to DSL for more speed. My cable was fine except for between say 6pm and 11pm when it dropped way ways down.
My neighbor was having the same problem with comcast. I tried reseting everthing. Clean the PC of all kinds of little items, internet cache, win temp files ..... Optomize the pc. She had contacted comcast and they reported the modem as slow. What I found was the WAN port on the router and modem was having problem. I ended up blowing everything away and set it back up. Still had a slow connection. What did work was a direct connect to my notebook, for a couple of minutes. Then reconnected to the router and everything went back to normal. Something was hung some where.
okay, so if you connect straight to the cable modem, what about those people who have vonage and have to hook up to that via ethernet from cable modem to vonage router.....?
is there a way around this, so they have the phone yet a faster internet upload/download speed?
I know when I had dsl, it was great... could open up mulitple pages for things I was researching.....Now. with cable , I have to wait for pages to upload before I can do anything else?
and Why? does cable share the lines and say its faster than dsl?
how did dsl work compared to what cable is doing??
Test the Speeds during different times of the day.
This would be a good way to test if things are over-subscribed.
If it is, you will see better performance at 5am than you do at 8pm.
Also, connect your PC directly to the Cable Modem to eliminate the router completely.
Also try doing a ping -t xxx.xxx.xxx.xxx where this is the Cable Modem's router. Then try it against Yahoo.
If the first is slow, then there could be an issue on your local loop.
If the first is fast but the 2nd is slow, there could be an issue on one of the routers a bit further out.
I would run the tests and then contact comcast with the results.
600KB is not acceptable currently.
I know I had "oversubscription" issues with Cable so I switched to DSL for more speed. My cable was fine except for between say 6pm and 11pm when it dropped way ways down.