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Loss Broadband Connection

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Anonymous
February 17, 2005 4:07:04 AM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Every time I have to restart my computer I lose my cable connection and have
to use ipconfig then ipconfig /renew to get it working again. I had this
problem earlier, and nothing I have tried has worked. I am running XP Home
SP2 with a USB cable modem, and no router. All known drivers are up to date,
and there isn’t any problem listed in the device manager. I have uninstalled
and re installed Zone Alarm and Norton’s, run spybot searches, virus checks
with up to date programs,and turned off the Windows firewall.

Any other ideas? I, my cable company, and microsoft are clean out.

Error Log (there was and address, I put in the stars):

Unable to contact a DHCP server. The Automatic Private IP Address
***.***.***.*** will be assigned to dial-in clients. Clients may be unable to
access resources on the network.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Anonymous
February 17, 2005 7:01:19 AM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Just had ands solved a similar problem on my son's Dell. It
seems that an update to Norton Internet Security was
automatically blocking XP services, such as the application
gateway layer service and basically any application that
tried to connect to the Internet. Even turning Norton off
did not fix the problem, what ever registry that it set was
not reset. After several days of trying to reset with
ipconfig, using the repair button in the network properties
(cache could not be cleared, didn't work) ended up deleting
the C: partition (just OS and apps) and doing a clean
install. It was during this that Norton problem was
identified.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


"Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
wrote in message
news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
| Every time I have to restart my computer I lose my cable
connection and have
| to use ipconfig then ipconfig /renew to get it working
again. I had this
| problem earlier, and nothing I have tried has worked. I am
running XP Home
| SP2 with a USB cable modem, and no router. All known
drivers are up to date,
| and there isn't any problem listed in the device manager.
I have uninstalled
| and re installed Zone Alarm and Norton's, run spybot
searches, virus checks
| with up to date programs,and turned off the Windows
firewall.
|
| Any other ideas? I, my cable company, and microsoft are
clean out.
|
| Error Log (there was and address, I put in the stars):
|
| Unable to contact a DHCP server. The Automatic Private IP
Address
| ***.***.***.*** will be assigned to dial-in clients.
Clients may be unable to
| access resources on the network.
|
| For more information, see Help and Support Center at
| http://go.microsoft.com/fwlink/events.asp.
|
Anonymous
February 17, 2005 7:01:20 AM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

That sounds right, about the same time, I was having trouble with Nortions
System Works update and uninstalled it. Is a clean install the only way to
fix it? The idea of having to do that makes me shutter.

"Jim Macklin" wrote:

> Just had ands solved a similar problem on my son's Dell. It
> seems that an update to Norton Internet Security was
> automatically blocking XP services, such as the application
> gateway layer service and basically any application that
> tried to connect to the Internet. Even turning Norton off
> did not fix the problem, what ever registry that it set was
> not reset. After several days of trying to reset with
> ipconfig, using the repair button in the network properties
> (cache could not be cleared, didn't work) ended up deleting
> the C: partition (just OS and apps) and doing a clean
> install. It was during this that Norton problem was
> identified.
>
>
> --
> The people think the Constitution protects their rights;
> But government sees it as an obstacle to be overcome.
>
>
> "Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
> wrote in message
> news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
> | Every time I have to restart my computer I lose my cable
> connection and have
> | to use ipconfig then ipconfig /renew to get it working
> again. I had this
> | problem earlier, and nothing I have tried has worked. I am
> running XP Home
> | SP2 with a USB cable modem, and no router. All known
> drivers are up to date,
> | and there isn't any problem listed in the device manager.
> I have uninstalled
> | and re installed Zone Alarm and Norton's, run spybot
> searches, virus checks
> | with up to date programs,and turned off the Windows
> firewall.
> |
> | Any other ideas? I, my cable company, and microsoft are
> clean out.
> |
> | Error Log (there was and address, I put in the stars):
> |
> | Unable to contact a DHCP server. The Automatic Private IP
> Address
> | ***.***.***.*** will be assigned to dial-in clients.
> Clients may be unable to
> | access resources on the network.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> |
>
>
>
Related resources
Anonymous
February 17, 2005 7:55:01 AM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

The Symantec support site has a tutorial on how to manually remove System
Works and it helped. I was able to get back my connection after clicking
"repair connection" when I restarted, but it still shows error when trying to
clear the APR cache, and it doesn't start automatically like it should

"Jim Macklin" wrote:

> Just had ands solved a similar problem on my son's Dell. It
> seems that an update to Norton Internet Security was
> automatically blocking XP services, such as the application
> gateway layer service and basically any application that
> tried to connect to the Internet. Even turning Norton off
> did not fix the problem, what ever registry that it set was
> not reset. After several days of trying to reset with
> ipconfig, using the repair button in the network properties
> (cache could not be cleared, didn't work) ended up deleting
> the C: partition (just OS and apps) and doing a clean
> install. It was during this that Norton problem was
> identified.
>
>
> --
> The people think the Constitution protects their rights;
> But government sees it as an obstacle to be overcome.
>
>
> "Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
> wrote in message
> news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
> | Every time I have to restart my computer I lose my cable
> connection and have
> | to use ipconfig then ipconfig /renew to get it working
> again. I had this
> | problem earlier, and nothing I have tried has worked. I am
> running XP Home
> | SP2 with a USB cable modem, and no router. All known
> drivers are up to date,
> | and there isn't any problem listed in the device manager.
> I have uninstalled
> | and re installed Zone Alarm and Norton's, run spybot
> searches, virus checks
> | with up to date programs,and turned off the Windows
> firewall.
> |
> | Any other ideas? I, my cable company, and microsoft are
> clean out.
> |
> | Error Log (there was and address, I put in the stars):
> |
> | Unable to contact a DHCP server. The Automatic Private IP
> Address
> | ***.***.***.*** will be assigned to dial-in clients.
> Clients may be unable to
> | access resources on the network.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> |
>
>
>
Anonymous
February 17, 2005 9:58:02 AM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I think that if you had the time to open Norton, find and
manually fix each blocked application and port, you could
fix it. My problem was that my son lives nearly fifty miles
away and I don't have a car right now. I rode with him from
his work and had to be back the next morning. After several
hours trying to find the problem with his connection, I just
ran out of time about 11:30 PM. A format and reinstall at
that point seemed the quickest and fastest. If you have the
time to open and read all the Norton manual, find out how to
turn off its damn automatic features, then you can probably
fix it.

I just thought that I could save somebody the search for a
reason.
If you haven't done so, export your email settings,
addresses and IE favorites to a floppy, CD or flash disk,
that will save you a lot of trouble.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


"Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
wrote in message
news:ADCCB430-9778-4E74-B1F0-D59F2B5634BE@microsoft.com...
| That sounds right, about the same time, I was having
trouble with Nortions
| System Works update and uninstalled it. Is a clean install
the only way to
| fix it? The idea of having to do that makes me shutter.
|
| "Jim Macklin" wrote:
|
| > Just had ands solved a similar problem on my son's Dell.
It
| > seems that an update to Norton Internet Security was
| > automatically blocking XP services, such as the
application
| > gateway layer service and basically any application that
| > tried to connect to the Internet. Even turning Norton
off
| > did not fix the problem, what ever registry that it set
was
| > not reset. After several days of trying to reset with
| > ipconfig, using the repair button in the network
properties
| > (cache could not be cleared, didn't work) ended up
deleting
| > the C: partition (just OS and apps) and doing a clean
| > install. It was during this that Norton problem was
| > identified.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > "Mordechai_flip"
<Mordechaiflip@discussions.microsoft.com>
| > wrote in message
| >
news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
| > | Every time I have to restart my computer I lose my
cable
| > connection and have
| > | to use ipconfig then ipconfig /renew to get it working
| > again. I had this
| > | problem earlier, and nothing I have tried has worked.
I am
| > running XP Home
| > | SP2 with a USB cable modem, and no router. All known
| > drivers are up to date,
| > | and there isn't any problem listed in the device
manager.
| > I have uninstalled
| > | and re installed Zone Alarm and Norton's, run spybot
| > searches, virus checks
| > | with up to date programs,and turned off the Windows
| > firewall.
| > |
| > | Any other ideas? I, my cable company, and microsoft
are
| > clean out.
| > |
| > | Error Log (there was and address, I put in the stars):
| > |
| > | Unable to contact a DHCP server. The Automatic Private
IP
| > Address
| > | ***.***.***.*** will be assigned to dial-in clients.
| > Clients may be unable to
| > | access resources on the network.
| > |
| > | For more information, see Help and Support Center at
| > | http://go.microsoft.com/fwlink/events.asp.
| > |
| >
| >
| >
Anonymous
February 17, 2005 4:14:55 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

We had the same problem with the APR cache and repair didn't
work, neither did ipconfig. A format and clean install
fixed everything. It occurred to me that computer repair
shops are charging $50-75 an hour so pretty quick it would
be cheaper to just order a new computer.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


"Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
wrote in message
news:8975C06B-484E-4561-BD89-634EE772BAD1@microsoft.com...
| The Symantec support site has a tutorial on how to
manually remove System
| Works and it helped. I was able to get back my connection
after clicking
| "repair connection" when I restarted, but it still shows
error when trying to
| clear the APR cache, and it doesn't start automatically
like it should
|
| "Jim Macklin" wrote:
|
| > Just had ands solved a similar problem on my son's Dell.
It
| > seems that an update to Norton Internet Security was
| > automatically blocking XP services, such as the
application
| > gateway layer service and basically any application that
| > tried to connect to the Internet. Even turning Norton
off
| > did not fix the problem, what ever registry that it set
was
| > not reset. After several days of trying to reset with
| > ipconfig, using the repair button in the network
properties
| > (cache could not be cleared, didn't work) ended up
deleting
| > the C: partition (just OS and apps) and doing a clean
| > install. It was during this that Norton problem was
| > identified.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > "Mordechai_flip"
<Mordechaiflip@discussions.microsoft.com>
| > wrote in message
| >
news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
| > | Every time I have to restart my computer I lose my
cable
| > connection and have
| > | to use ipconfig then ipconfig /renew to get it working
| > again. I had this
| > | problem earlier, and nothing I have tried has worked.
I am
| > running XP Home
| > | SP2 with a USB cable modem, and no router. All known
| > drivers are up to date,
| > | and there isn't any problem listed in the device
manager.
| > I have uninstalled
| > | and re installed Zone Alarm and Norton's, run spybot
| > searches, virus checks
| > | with up to date programs,and turned off the Windows
| > firewall.
| > |
| > | Any other ideas? I, my cable company, and microsoft
are
| > clean out.
| > |
| > | Error Log (there was and address, I put in the stars):
| > |
| > | Unable to contact a DHCP server. The Automatic Private
IP
| > Address
| > | ***.***.***.*** will be assigned to dial-in clients.
| > Clients may be unable to
| > | access resources on the network.
| > |
| > | For more information, see Help and Support Center at
| > | http://go.microsoft.com/fwlink/events.asp.
| > |
| >
| >
| >
Anonymous
February 17, 2005 6:37:02 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Thanks for the help. Your right, I am just going to have to buckle down and
reinstall. I don't have to reformat the hard drive to do that will I?

"Jim Macklin" wrote:

> We had the same problem with the APR cache and repair didn't
> work, neither did ipconfig. A format and clean install
> fixed everything. It occurred to me that computer repair
> shops are charging $50-75 an hour so pretty quick it would
> be cheaper to just order a new computer.
>
>
> --
> The people think the Constitution protects their rights;
> But government sees it as an obstacle to be overcome.
>
>
> "Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
> wrote in message
> news:8975C06B-484E-4561-BD89-634EE772BAD1@microsoft.com...
> | The Symantec support site has a tutorial on how to
> manually remove System
> | Works and it helped. I was able to get back my connection
> after clicking
> | "repair connection" when I restarted, but it still shows
> error when trying to
> | clear the APR cache, and it doesn't start automatically
> like it should
> |
> | "Jim Macklin" wrote:
> |
> | > Just had ands solved a similar problem on my son's Dell.
> It
> | > seems that an update to Norton Internet Security was
> | > automatically blocking XP services, such as the
> application
> | > gateway layer service and basically any application that
> | > tried to connect to the Internet. Even turning Norton
> off
> | > did not fix the problem, what ever registry that it set
> was
> | > not reset. After several days of trying to reset with
> | > ipconfig, using the repair button in the network
> properties
> | > (cache could not be cleared, didn't work) ended up
> deleting
> | > the C: partition (just OS and apps) and doing a clean
> | > install. It was during this that Norton problem was
> | > identified.
> | >
> | >
> | > --
> | > The people think the Constitution protects their rights;
> | > But government sees it as an obstacle to be overcome.
> | >
> | >
> | > "Mordechai_flip"
> <Mordechaiflip@discussions.microsoft.com>
> | > wrote in message
> | >
> news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
> | > | Every time I have to restart my computer I lose my
> cable
> | > connection and have
> | > | to use ipconfig then ipconfig /renew to get it working
> | > again. I had this
> | > | problem earlier, and nothing I have tried has worked.
> I am
> | > running XP Home
> | > | SP2 with a USB cable modem, and no router. All known
> | > drivers are up to date,
> | > | and there isn't any problem listed in the device
> manager.
> | > I have uninstalled
> | > | and re installed Zone Alarm and Norton's, run spybot
> | > searches, virus checks
> | > | with up to date programs,and turned off the Windows
> | > firewall.
> | > |
> | > | Any other ideas? I, my cable company, and microsoft
> are
> | > clean out.
> | > |
> | > | Error Log (there was and address, I put in the stars):
> | > |
> | > | Unable to contact a DHCP server. The Automatic Private
> IP
> | > Address
> | > | ***.***.***.*** will be assigned to dial-in clients.
> | > Clients may be unable to
> | > | access resources on the network.
> | > |
> | > | For more information, see Help and Support Center at
> | > | http://go.microsoft.com/fwlink/events.asp.
> | > |
> | >
> | >
> | >
>
>
>
Anonymous
February 17, 2005 9:53:38 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Maybe not, but I was just fed up with the problem and a
format was the sure way to eliminate the issue.


"Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
wrote in message
news:4797787B-2A50-431B-8370-164EC658ED1E@microsoft.com...
| Thanks for the help. Your right, I am just going to have
to buckle down and
| reinstall. I don't have to reformat the hard drive to do
that will I?
|
| "Jim Macklin" wrote:
|
| > We had the same problem with the APR cache and repair
didn't
| > work, neither did ipconfig. A format and clean install
| > fixed everything. It occurred to me that computer
repair
| > shops are charging $50-75 an hour so pretty quick it
would
| > be cheaper to just order a new computer.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > "Mordechai_flip"
<Mordechaiflip@discussions.microsoft.com>
| > wrote in message
| >
news:8975C06B-484E-4561-BD89-634EE772BAD1@microsoft.com...
| > | The Symantec support site has a tutorial on how to
| > manually remove System
| > | Works and it helped. I was able to get back my
connection
| > after clicking
| > | "repair connection" when I restarted, but it still
shows
| > error when trying to
| > | clear the APR cache, and it doesn't start
automatically
| > like it should
| > |
| > | "Jim Macklin" wrote:
| > |
| > | > Just had ands solved a similar problem on my son's
Dell.
| > It
| > | > seems that an update to Norton Internet Security was
| > | > automatically blocking XP services, such as the
| > application
| > | > gateway layer service and basically any application
that
| > | > tried to connect to the Internet. Even turning
Norton
| > off
| > | > did not fix the problem, what ever registry that it
set
| > was
| > | > not reset. After several days of trying to reset
with
| > | > ipconfig, using the repair button in the network
| > properties
| > | > (cache could not be cleared, didn't work) ended up
| > deleting
| > | > the C: partition (just OS and apps) and doing a
clean
| > | > install. It was during this that Norton problem was
| > | > identified.
| > | >
| > | >
| > | > --
| > | > The people think the Constitution protects their
rights;
| > | > But government sees it as an obstacle to be
overcome.
| > | >
| > | >
| > | > "Mordechai_flip"
| > <Mordechaiflip@discussions.microsoft.com>
| > | > wrote in message
| > | >
| >
news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
| > | > | Every time I have to restart my computer I lose my
| > cable
| > | > connection and have
| > | > | to use ipconfig then ipconfig /renew to get it
working
| > | > again. I had this
| > | > | problem earlier, and nothing I have tried has
worked.
| > I am
| > | > running XP Home
| > | > | SP2 with a USB cable modem, and no router. All
known
| > | > drivers are up to date,
| > | > | and there isn't any problem listed in the device
| > manager.
| > | > I have uninstalled
| > | > | and re installed Zone Alarm and Norton's, run
spybot
| > | > searches, virus checks
| > | > | with up to date programs,and turned off the
Windows
| > | > firewall.
| > | > |
| > | > | Any other ideas? I, my cable company, and
microsoft
| > are
| > | > clean out.
| > | > |
| > | > | Error Log (there was and address, I put in the
stars):
| > | > |
| > | > | Unable to contact a DHCP server. The Automatic
Private
| > IP
| > | > Address
| > | > | ***.***.***.*** will be assigned to dial-in
clients.
| > | > Clients may be unable to
| > | > | access resources on the network.
| > | > |
| > | > | For more information, see Help and Support Center
at
| > | > | http://go.microsoft.com/fwlink/events.asp.
| > | > |
| > | >
| > | >
| > | >
| >
| >
| >
Anonymous
February 18, 2005 9:43:03 AM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I had a similar problem with NIS and that is why I removed it from my Dell
and went with a different product. I now use Sygate and I am not having any
problems. Not to say that NIS is a bad product...but it shouldn't be doing
that. Norton is a good company to deal with though and has great tech
support. Just my .02$

"Jim Macklin" wrote:

> Just had ands solved a similar problem on my son's Dell. It
> seems that an update to Norton Internet Security was
> automatically blocking XP services, such as the application
> gateway layer service and basically any application that
> tried to connect to the Internet. Even turning Norton off
> did not fix the problem, what ever registry that it set was
> not reset. After several days of trying to reset with
> ipconfig, using the repair button in the network properties
> (cache could not be cleared, didn't work) ended up deleting
> the C: partition (just OS and apps) and doing a clean
> install. It was during this that Norton problem was
> identified.
>
>
> --
> The people think the Constitution protects their rights;
> But government sees it as an obstacle to be overcome.
>
>
> "Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
> wrote in message
> news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
> | Every time I have to restart my computer I lose my cable
> connection and have
> | to use ipconfig then ipconfig /renew to get it working
> again. I had this
> | problem earlier, and nothing I have tried has worked. I am
> running XP Home
> | SP2 with a USB cable modem, and no router. All known
> drivers are up to date,
> | and there isn't any problem listed in the device manager.
> I have uninstalled
> | and re installed Zone Alarm and Norton's, run spybot
> searches, virus checks
> | with up to date programs,and turned off the Windows
> firewall.
> |
> | Any other ideas? I, my cable company, and microsoft are
> clean out.
> |
> | Error Log (there was and address, I put in the stars):
> |
> | Unable to contact a DHCP server. The Automatic Private IP
> Address
> | ***.***.***.*** will be assigned to dial-in clients.
> Clients may be unable to
> | access resources on the network.
> |
> | For more information, see Help and Support Center at
> | http://go.microsoft.com/fwlink/events.asp.
> |
>
>
>
Anonymous
February 18, 2005 9:53:02 AM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

No you shouldn't have to reformat. Just do an uninstall from the Add/Remove
Programs. Make sure you remove all Symantec software in the list and reboot.
Log back in and do a reinstall from the CD. That should work fine.

"Mordechai_flip" wrote:

> Thanks for the help. Your right, I am just going to have to buckle down and
> reinstall. I don't have to reformat the hard drive to do that will I?
>
> "Jim Macklin" wrote:
>
> > We had the same problem with the APR cache and repair didn't
> > work, neither did ipconfig. A format and clean install
> > fixed everything. It occurred to me that computer repair
> > shops are charging $50-75 an hour so pretty quick it would
> > be cheaper to just order a new computer.
> >
> >
> > --
> > The people think the Constitution protects their rights;
> > But government sees it as an obstacle to be overcome.
> >
> >
> > "Mordechai_flip" <Mordechaiflip@discussions.microsoft.com>
> > wrote in message
> > news:8975C06B-484E-4561-BD89-634EE772BAD1@microsoft.com...
> > | The Symantec support site has a tutorial on how to
> > manually remove System
> > | Works and it helped. I was able to get back my connection
> > after clicking
> > | "repair connection" when I restarted, but it still shows
> > error when trying to
> > | clear the APR cache, and it doesn't start automatically
> > like it should
> > |
> > | "Jim Macklin" wrote:
> > |
> > | > Just had ands solved a similar problem on my son's Dell.
> > It
> > | > seems that an update to Norton Internet Security was
> > | > automatically blocking XP services, such as the
> > application
> > | > gateway layer service and basically any application that
> > | > tried to connect to the Internet. Even turning Norton
> > off
> > | > did not fix the problem, what ever registry that it set
> > was
> > | > not reset. After several days of trying to reset with
> > | > ipconfig, using the repair button in the network
> > properties
> > | > (cache could not be cleared, didn't work) ended up
> > deleting
> > | > the C: partition (just OS and apps) and doing a clean
> > | > install. It was during this that Norton problem was
> > | > identified.
> > | >
> > | >
> > | > --
> > | > The people think the Constitution protects their rights;
> > | > But government sees it as an obstacle to be overcome.
> > | >
> > | >
> > | > "Mordechai_flip"
> > <Mordechaiflip@discussions.microsoft.com>
> > | > wrote in message
> > | >
> > news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
> > | > | Every time I have to restart my computer I lose my
> > cable
> > | > connection and have
> > | > | to use ipconfig then ipconfig /renew to get it working
> > | > again. I had this
> > | > | problem earlier, and nothing I have tried has worked.
> > I am
> > | > running XP Home
> > | > | SP2 with a USB cable modem, and no router. All known
> > | > drivers are up to date,
> > | > | and there isn't any problem listed in the device
> > manager.
> > | > I have uninstalled
> > | > | and re installed Zone Alarm and Norton's, run spybot
> > | > searches, virus checks
> > | > | with up to date programs,and turned off the Windows
> > | > firewall.
> > | > |
> > | > | Any other ideas? I, my cable company, and microsoft
> > are
> > | > clean out.
> > | > |
> > | > | Error Log (there was and address, I put in the stars):
> > | > |
> > | > | Unable to contact a DHCP server. The Automatic Private
> > IP
> > | > Address
> > | > | ***.***.***.*** will be assigned to dial-in clients.
> > | > Clients may be unable to
> > | > | access resources on the network.
> > | > |
> > | > | For more information, see Help and Support Center at
> > | > | http://go.microsoft.com/fwlink/events.asp.
> > | > |
> > | >
> > | >
> > | >
> >
> >
> >
Anonymous
February 18, 2005 12:23:25 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

Yes, it has a good support page at www.SARC.com and I did
find the NIS 2004 manual (over 4 MB PDF) and it does allow
manual settings, but the default automatic settings are just
too aggressive. Plus, even when we turned the program off,
it still held the settings and did not release the ports and
applications.

Zone Alarm is much easier to use and is an excellent
firewall.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


"Hunter B" <HunterB@discussions.microsoft.com> wrote in
message
news:C605099B-2FB9-47C2-9434-A9142503C325@microsoft.com...
|I had a similar problem with NIS and that is why I removed
it from my Dell
| and went with a different product. I now use Sygate and I
am not having any
| problems. Not to say that NIS is a bad product...but it
shouldn't be doing
| that. Norton is a good company to deal with though and
has great tech
| support. Just my .02$
|
| "Jim Macklin" wrote:
|
| > Just had ands solved a similar problem on my son's Dell.
It
| > seems that an update to Norton Internet Security was
| > automatically blocking XP services, such as the
application
| > gateway layer service and basically any application that
| > tried to connect to the Internet. Even turning Norton
off
| > did not fix the problem, what ever registry that it set
was
| > not reset. After several days of trying to reset with
| > ipconfig, using the repair button in the network
properties
| > (cache could not be cleared, didn't work) ended up
deleting
| > the C: partition (just OS and apps) and doing a clean
| > install. It was during this that Norton problem was
| > identified.
| >
| >
| > --
| > The people think the Constitution protects their rights;
| > But government sees it as an obstacle to be overcome.
| >
| >
| > "Mordechai_flip"
<Mordechaiflip@discussions.microsoft.com>
| > wrote in message
| >
news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
| > | Every time I have to restart my computer I lose my
cable
| > connection and have
| > | to use ipconfig then ipconfig /renew to get it working
| > again. I had this
| > | problem earlier, and nothing I have tried has worked.
I am
| > running XP Home
| > | SP2 with a USB cable modem, and no router. All known
| > drivers are up to date,
| > | and there isn't any problem listed in the device
manager.
| > I have uninstalled
| > | and re installed Zone Alarm and Norton's, run spybot
| > searches, virus checks
| > | with up to date programs,and turned off the Windows
| > firewall.
| > |
| > | Any other ideas? I, my cable company, and microsoft
are
| > clean out.
| > |
| > | Error Log (there was and address, I put in the stars):
| > |
| > | Unable to contact a DHCP server. The Automatic Private
IP
| > Address
| > | ***.***.***.*** will be assigned to dial-in clients.
| > Clients may be unable to
| > | access resources on the network.
| > |
| > | For more information, see Help and Support Center at
| > | http://go.microsoft.com/fwlink/events.asp.
| > |
| >
| >
| >
Anonymous
February 18, 2005 12:25:00 PM

Archived from groups: microsoft.public.windowsxp.basics (More info?)

I would set the firewall to a low setting before
uninstalling, in case the uninstall of NIS left the ports
blocked.


--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.


"Hunter B" <HunterB@discussions.microsoft.com> wrote in
message
news:F0CCFDAA-6A79-4F5D-BB88-580E582C46E8@microsoft.com...
| No you shouldn't have to reformat. Just do an uninstall
from the Add/Remove
| Programs. Make sure you remove all Symantec software in
the list and reboot.
| Log back in and do a reinstall from the CD. That should
work fine.
|
| "Mordechai_flip" wrote:
|
| > Thanks for the help. Your right, I am just going to have
to buckle down and
| > reinstall. I don't have to reformat the hard drive to do
that will I?
| >
| > "Jim Macklin" wrote:
| >
| > > We had the same problem with the APR cache and repair
didn't
| > > work, neither did ipconfig. A format and clean
install
| > > fixed everything. It occurred to me that computer
repair
| > > shops are charging $50-75 an hour so pretty quick it
would
| > > be cheaper to just order a new computer.
| > >
| > >
| > > --
| > > The people think the Constitution protects their
rights;
| > > But government sees it as an obstacle to be overcome.
| > >
| > >
| > > "Mordechai_flip"
<Mordechaiflip@discussions.microsoft.com>
| > > wrote in message
| > >
news:8975C06B-484E-4561-BD89-634EE772BAD1@microsoft.com...
| > > | The Symantec support site has a tutorial on how to
| > > manually remove System
| > > | Works and it helped. I was able to get back my
connection
| > > after clicking
| > > | "repair connection" when I restarted, but it still
shows
| > > error when trying to
| > > | clear the APR cache, and it doesn't start
automatically
| > > like it should
| > > |
| > > | "Jim Macklin" wrote:
| > > |
| > > | > Just had ands solved a similar problem on my son's
Dell.
| > > It
| > > | > seems that an update to Norton Internet Security
was
| > > | > automatically blocking XP services, such as the
| > > application
| > > | > gateway layer service and basically any
application that
| > > | > tried to connect to the Internet. Even turning
Norton
| > > off
| > > | > did not fix the problem, what ever registry that
it set
| > > was
| > > | > not reset. After several days of trying to reset
with
| > > | > ipconfig, using the repair button in the network
| > > properties
| > > | > (cache could not be cleared, didn't work) ended up
| > > deleting
| > > | > the C: partition (just OS and apps) and doing a
clean
| > > | > install. It was during this that Norton problem
was
| > > | > identified.
| > > | >
| > > | >
| > > | > --
| > > | > The people think the Constitution protects their
rights;
| > > | > But government sees it as an obstacle to be
overcome.
| > > | >
| > > | >
| > > | > "Mordechai_flip"
| > > <Mordechaiflip@discussions.microsoft.com>
| > > | > wrote in message
| > > | >
| > >
news:72D12AB2-98D1-450D-AD9E-D509702ECC12@microsoft.com...
| > > | > | Every time I have to restart my computer I lose
my
| > > cable
| > > | > connection and have
| > > | > | to use ipconfig then ipconfig /renew to get it
working
| > > | > again. I had this
| > > | > | problem earlier, and nothing I have tried has
worked.
| > > I am
| > > | > running XP Home
| > > | > | SP2 with a USB cable modem, and no router. All
known
| > > | > drivers are up to date,
| > > | > | and there isn't any problem listed in the device
| > > manager.
| > > | > I have uninstalled
| > > | > | and re installed Zone Alarm and Norton's, run
spybot
| > > | > searches, virus checks
| > > | > | with up to date programs,and turned off the
Windows
| > > | > firewall.
| > > | > |
| > > | > | Any other ideas? I, my cable company, and
microsoft
| > > are
| > > | > clean out.
| > > | > |
| > > | > | Error Log (there was and address, I put in the
stars):
| > > | > |
| > > | > | Unable to contact a DHCP server. The Automatic
Private
| > > IP
| > > | > Address
| > > | > | ***.***.***.*** will be assigned to dial-in
clients.
| > > | > Clients may be unable to
| > > | > | access resources on the network.
| > > | > |
| > > | > | For more information, see Help and Support
Center at
| > > | > | http://go.microsoft.com/fwlink/events.asp.
| > > | > |
| > > | >
| > > | >
| > > | >
| > >
| > >
| > >
!