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Last response: in Storage
January 29, 2007 7:21:40 PM

when i boot up my computer on the post screen it says that the status of one of my hard drives is "bad"

so i download a diagnostic tool to check to the drive and it says "SMART threshold exceeded"

anyone know what that means and what i should do?

More about : smart

January 29, 2007 7:59:48 PM

Backup. Now.

SMART reallocates clusters as needed when some have failed. The percent that have failed have exceeded the limit SMART can tolerate. While you could turn off SMART and get several more months out of the drive, (or none at all), it is a good sign things are going bad.
January 29, 2007 8:07:07 PM

well luckily its a new hard drive and has no data on it which requires backing up

but youre saying the drive works now so it technically hasnt failed that enough to get an RMA? technically its not a faulty drive.
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January 29, 2007 8:17:19 PM

around november of last year I had a drive that worked for about a week but then started failing the SMART test, a day later I couldn't open some of my media files on that drive because they were corrupt. RMA'd it with a note about how it failed the SMART test and they sent me a new one without a problem.
January 29, 2007 8:22:27 PM

is this something that happens randomly with all drives? or was it something that i did/could have done to prevent it happening?

and are there certain hdd makers that has this problem more than others?
January 29, 2007 8:38:02 PM

Bad just happens. every product has its bad supplies, and you probably were unlucky enough to get the bad one. only HD's that I have had continuous problems with were the Maxtors. avoid em like the plague! otherwise RMA it and you should have no problem. ;) 
January 30, 2007 1:18:13 AM

well, ugh, this is frustrating

so earlier today the HD had failed the smart test. now i just restart and computer and status is ok, i run the disk diag program from samsung and the smart test passes

so...what do I do? i was all up for RMAing the thing because smart had failed, but now its reporting to be ok, but there must be something wrong with it if it failed earlier
January 30, 2007 1:44:21 AM

from the command prompt, run a chkdsk /r . if it does have bad sectors and it is a fairly new drive, still return it. :twisted:
January 30, 2007 12:59:16 PM

just ran chkdsk, and it said 0kb of bad i assume everythings ok? :? wonder why smart failed in the first place
January 31, 2007 5:23:59 AM

odd, might have been a glitch. here, run this and see if anything is out of tolerance. it checks the data directly from smart and should tell you what, if anything has been exceeded by smart. might have just been a glitch...
January 31, 2007 6:22:00 AM

Your drive manufacturer should have diagnostic tools on their website. Get the appropriate diag, run it, then decide.